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senior administrative analyst resume example with 16+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Flexible & Adaptable
  • Planning and Coordination
  • Project Management
  • Responsible
  • Computer skills
  • Training & Development
  • Basic math
  • Customer service
  • Reading comprehension
  • Written Communication
  • Troubleshooting
  • Data management
  • Excellent work ethic
  • Microsoft Office
  • Detail-oriented
  • Type software proficiency
  • Organization and Time management
  • Clerical
Work History
01/1996 to 05/2007 Senior Administrative Analyst City Of Rialto, Ca | Rialto, CA,
  • Produced detailed and relevant reports for use in making business decisions.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created PowerPoint presentations for business development purposes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Maintained staff directory and company policy handbook for human resources department.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Created detailed expense reports and requests for capital expenditures.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Processed invoices and expenses using Software to facilitate on-time payment.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Generated reports and typed letters in Software and prepared presentations in Software for maximum impact and results.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed accounts payable and receivable for Type office grossing $Amount per year.
  • Offered office-wide Type software support and training, including troubleshooting issues and optimizing usage.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed research to collect and record Type data.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Generated documents necessary for internal meetings.
  • Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
  • Proofread and edited professional business documents prior to release and request for approval.
  • Produced highly accurate internal and external letters and memoranda.
01/1993 to 12/1995 Regional Sales Secretary Borden Dairy | Hammond, LA,
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
03/1990 to 11/1992 Fleet Clerk Budget Rent A Car System Inc. | City, STATE,
  • Provided follow through on all calls with confirmations and dissemination of requested information.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Used coordination and planning skills to achieve results according to schedule.
  • Completed task to ensure compliance with relevant type regulations.
Education
Expected in Bachelor Of Arts | Economics State University Of New York At Buffalo, Buffalo, NY, GPA:

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Resume Overview

School Attended

  • State University Of New York At Buffalo

Job Titles Held:

  • Senior Administrative Analyst
  • Regional Sales Secretary
  • Fleet Clerk

Degrees

  • Bachelor Of Arts

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