Selling Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Practiced Selling Specialist with 4 years of sales floor experience. Guided customers through purchase process from start to finish, greeting at store entrance and engaging to discover needs and introduce to products best for intended use. Demonstrated product functionality and sold service plans. Maintained sales displays and shelf inventory. Enthusiastic representative improving customer lives by providing useful products and services.

  • Customer relations
  • Relationship management
  • Communication skills
  • Revenue generation
  • Friendly, positive attitude
  • Critical thinking
  • Active listening
  • Training & Development
  • Basic math
  • Organization
  • Team management
  • People skills
Selling Specialist, 11/2019 to Current
Samsonite Mansfield, MA,
  • Created dynamic of mutual understanding with customers, engaging through questions and appropriate comments and recommendations based on responses.
  • Greeted customers entering store, offering to help with general questions and calling appropriate coworkers to assist with needs from other departments.
  • Coordinated transportation of merchandise within store and to customer vehicles, indicating product details to coworkers and managers assisting with movement.
  • Met sales goals for products subject to special promotions, emphasizing special offers in interactions with customers and keeping records of promotional sales.
  • Implemented sales techniques to guide customers towards product selections most beneficial for intended uses and store profitability.
  • Developed loyal client base of over [Number] regular clients, providing exceptional customer service experience through personable demeanor and product expertise.
Lead Cashier, 03/2018 to 11/2019
Bristol Farms Rolling Hills Estates, CA,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Greeted customers promptly and responded to questions.
  • Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Monitored sales events, added new merchandise and rang up purchases.
Assitant Teacher, 07/2017 to 02/2018
Realty One Group Next Level Hampton, NH,
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Arranged and led academic and study activities for students.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Attended in-services, workshops and seminars.
  • Organized classroom, placing books back on shelves and keep areas well-maintained and organized.
Team Member, 10/2014 to 07/2017
Six Flags Over GA City, STATE,
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Developed vast knowledge of local area to provide guests with information about dining options, arts, culture and other entertainment.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Education and Training
High School Diploma: , Expected in 05/2017
South Cobb High School - Austell, GA
  • Promoted from beauty advisor to lead cashier in less than 1 month
  • Led team to achieve top credit, earning recognition from upper management.
  • Promoted from beauty advisor to lead cashier in less than 1 month at Ulta Beauty West Cobb.
  • Exceeded sales goals by an average of 103% in 2020
  • Consistently maintained high customer satisfaction ratings.
  • #3 in the country for sales with Pur Cosmetics in 2020.

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Resume Overview

School Attended
  • South Cobb High School
Job Titles Held:
  • Selling Specialist
  • Lead Cashier
  • Assitant Teacher
  • Team Member
  • High School Diploma