Security Professional Resume Example Allied Universal Security

SECURITY PROFESSIONAL

Summary

Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.

Skills

Resourceful
Customer-focused
Security officer training
Safety and security procedures
CCTV experience
Emergency response
First aid certified

Security procedures knowledge
Premises surveillance
Vigilant and watchful
Attention to detail
Patrolling
Criminal law understanding
Reliability

Experience

Security ProfessionalApr 2015 to Current
Allied Universal Security － Encino , CA

Currently on site at Ford Motor Company EDC1 (Ford Data Center- highly secure)
Trained new security officers on safety protocols and company standards.
Recorded required data for incident reports and files quickly and accurately.
Assessed company security risks and developed actionable solutions to be presented to management.
Supervised property entrances and exits and monitored employee safety.
Demonstrated public safety dedication through thorough patrolling of community events.
Demonstrated strong attention to detail and accuracy when providing information to Security Management.
Monitored Ford Motor Company property for any security issues.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Provided friendly and professional assistance to employees, visitors and customers.
Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
Monitored access control systems, including CCTV systems for nefarious activities such as theft.
Warned persons of rule infractions or violations and evicted violators from premises.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Communicated with team members and building management via radio, telephones, and computers
Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
Investigated disturbances and used proportional and strategic responses to handle different types of issues.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Ford Motor Company facilities.

TellerJul 2014 to Apr 2015
Boeing Employees Credit Union － Lynnwood , WA

Processed cash withdrawals accurately and efficiently.
Maintained optimal financial controls by securing funds and making accurate transactions.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Counted funds with manual and machine-assisted methods.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Managed customer referrals to help financial services team members capitalize on sales changes.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Balanced daily cash deposits and vault inventory with zero error rate.
Verified amounts and integrity of every check or funds transfer.
Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Managed opening and closing times for the main branch.
Maintained confidentiality of bank records and client information.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained accurate teller drawer.
Adhered to financial services security and audit procedures.
Processed treasury, tax and loan payments.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Processed cash withdrawals.
Adhered to regulatory and company security and audit procedures.
Directed specific questions to appropriate branch personnel.
Served approximately 50 customers each shift, remaining composed and professional even in high-stress situations.
Examined checks for identification and endorsement.
Delivered prompt, accurate and excellent customer service.
Warmly welcomed customers and offered pleasant service during entire transaction.
Recommended additional products, services and benefits for customers.

Counter Staff/Shift SupervisorJun 2011 to Jun 2014
Tim Hortons/ Coldstone － City , STATE

Assembled and served meals according to specific guest requirements.
Created food displays according to established standards, replacing dated products with fresh.
Provided exceptional service that reflected restaurant standards and core values.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Supported kitchen team in food preparation when needed.
Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
Poured hot beverages and filled soft drink cups to deliver to waiting guests.
Executed all daily tasks and assisted other team members when needed.
Communicated with customer to provide menu offering details and assist with decision-making.
Reviewed daily sales transactions and analyzed for errors.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
Organized food preparation stations and replenished supplies to maximize efficiency.
Interacted effectively with fellow employees to stage food trays for distribution to customers.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Maintained dining and food service areas in clean, safe and sanitary manner.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Directed patrons to restrooms and other amenities within facility.
Recorded accurate customer orders utilizing company computer system.
Resolved customer complaints and fostered customer retention and loyalty.
Trained sandwich artists to apply attention to detail and commitment to quality.
Oversaw inventory in buffet, reporting replacement needs to kitchen management.
Counted cash drawer at end of shift and prepared bank deposits.
Processed order transactions, including debit and cash operations.
Resolved issues quickly to satisfy customers and reduce wait times.
Assisted manager by coaching and training new employees.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Processed payments on cash register and counted back bills and change to patrons.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
Adhered to food service sanitation guidelines and standards.
Delivered top quality customer service in professional manner while managing multiple tasks.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Offered information regarding sale promotions and new products.
Prepared food items such as deli and hot sandwiches to meet customer specifications.

Education and Training

Master of Arts, CybersecurityJan 2020Southern New Hampshire University － City, State

3.948 GPA
Major in Cybersecurity

Bachelor of Arts, Criminal JusticeApr 2016University of Michigan - Dearborn － City, State

Honor Roll (2016)
Dean's List Honoree (2016)

Resume Overview

School Attended

Southern New Hampshire University
University of Michigan - Dearborn

Job Titles Held:

Security Professional
Teller
Counter Staff/Shift Supervisor

Degrees

Master of Arts , Cybersecurity Jan 2020
Bachelor of Arts , Criminal Justice Apr 2016

Security Professional Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes