Versatile customer service associate skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with over 8 years of experience working in office and retail settings. Experienced in meticulously assembling detailed information. Files, sorts and proofreads finished documents in digital and physical repositories. Applies technology, such as stenotype and audio equipment to swiftly and accurately gather information. Performs supplementary clerical duties.
Skills
Safety and security procedures
Professional and mature
Microsoft Office aptitude
Database entry
Proofreading
Premises surveillance
Firearms expertise
Report writing
Meticulous attention to detail
Self-starter
Understands grammar
HIPAA requirements
Good written communication
Microsoft Office
Good work ethic
Computer skills
Active listening
Experience
Security Professional, 06/2022 to Current Allied Universal Security – Revere, MA,
Supervised property entrances and exits and monitored employee safety.
Demonstrated strong attention to detail and accuracy when providing information to Security Management.
Implemented new security protocols to prohibit trespassing and increase safety.
Monitored 22,000 square foot property for security issues.
Guarded restricted areas to prevent unauthorized entry.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings and patrolling property.
Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Warned persons of rule infractions or violations and evicted violators from premises.
Detected and reported unauthorized personnel and activities.
Searched individuals and baggage for weapons and other prohibited items.
Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
Observed patrons and customers to quickly address security situations.
Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Reported safety hazards for remediation response.
Photographer, 01/2020 to Current Seaworld Parks – Williamsburg, VA,
Collaborated with clients to plan shoots and boost satisfaction with photos.
Cropped, manipulated and performed color balance for final images.
Explained price and package details to customers.
Saved and archived images and maintained master image library for future use.
Scouted locations and curated props for photography shoots.
Set up camera control equipment, stands and tripods for shoots.
Collaborated successfully with various personalities and work styles.
Improvised photographic methods and techniques.
Boosted revenue, developed marketing strategies, solicited clients and closed sales.
Office Assistant, 08/2016 to 03/2017 Genuine Parts Company – Chattanooga, TN,
Greeted visitors or callers to handle questions or direct to appropriate staff.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Maintained business records by updating customer information.
Answered phone calls and welcomed visitors to office.
Dispersed incoming mail to correct recipients throughout office.
Managed social media through post creation and community engagement.
Conducted office inventory checks and requested restock of supplies.
Drafted, proofread and edited professional business documents.
Updated electronic and hard copy files, maintaining compliance with company data security and archival procedures.
Proofread and corrected correspondence and reports for error-free documentation.
Updated website with current and relevant information.
Collected and coded various documents to prepare for filing, storage and processing.
Verified proper font size, alignment and styles on various forms of documents.
Organized and maintained both physical and digital filing systems to establish sortation standards.
Created letters, memorandums and monthly agendas for office distribution.
Reviewed files and other documents to obtain information to respond to requests.
Entered data in numerical and alphabetical order.
Filed and stored completed documents on computer hard drives and maintained computer filing systems to store, retrieve, update and delete documents.
Proofread documents and corrected errors in grammar, spelling and punctuation.
Utilized fax machines, copiers and scanners to upload and send documents.
Education and Training
High School Diploma: , Expected in 05/2009 Traverse City Christian School - Traverse City, MI, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
