Sales Support Specialist [Remote] Resume Example

• Develop and monitor sales performance indicators
• Manage sales tracking tools and report on key accounts and markets
• Provide sales trends, data, and guides to help the sales team
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Manage the sales and marketing budget to ensure company is making data driven decisions
• Suggest sales process improvements
• Manage all distributor and retailer new item forms for sales team
• Build and manage Salesforce infrastructure for sales team use

Proposal Support:

• Ensure integrity and accuracy of all business proposals, maintain required state documentation, and manage all contract and database documentation for the company
• Coordinate with delivery team schedule and timeline of proposals, review proposal required documentation, gather materials to assist in proposal completion
• Lead strategy/planning meetings with internal team to clarify client requirements and delegate tasks to push proposals to completion
• Create and update employee resumes, project descriptions, boilerplate, and other proposal items as needed
• Prepare graphics and visuals for proposals as needed (i.e. organizational charts, experience matrices, employee photos, etc.

Sales Support:

• Responsible for providing weekly sales pipeline updates, upwards of $90 million, to the executive management team
• System administrator of CRM [Salesforce] to effectively track sales leads and activities.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Tracked and analyzed reports to determine needed improvements.
• Generated reports of findings to help management with making key decisions.
• Collected, arranged and input information into database system.

• Collaborated with various departments to define job qualifications.
• Facilitated new hire orientation and scheduling.
• Completed paperwork and work authorization forms after hiring new employees.
• Networked at corporate events to find potential employees.
• Visited colleges and job fairs to inform people about job opportunities.
• Maintained current understanding of state and federal policies such as EEO and ADA.
• Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
• Improved office efficiency by effectively managing internal communications and correspondence.