Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/Jessica-Claire-081b31a4
Professional Summary

Highly ambitious individual seeking a Freelance/Part-time Salesforce Administrator position. Background in Sales Support, Proposal Development and Marketing. Strong leadership and relationship-building skills. Very friendly, social, and a hard worker.

Skills
  • Salesforce.com [Administrator]
  • Pardot.com [Administrator]
  • Relativity
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Adobe InDesign CC
  • Adobe Lightroom CC/Classic
  • Adobe Photoshop
  • Adobe Acrobat
  • WordPress
  • SquareSpace
Work History
03/2021 to Current
Salesforce Administrator [Freelance] Nelnet Dfw Metroplex- Plano, TX,

*Previously worked at Integro full time as a Salesforce Administrator and asked to stay on as a consultant after accepting a new position.

  • Serve as primary system administrator for the Salesforce environment
  • Maintain the sales cloud, as well as build custom reports and dashboards.
  • Ensure optimal performance of Salesforce systems and products.
  • Automate processes using Salesforce tools such as process builder, approval processes, and validation rules
  • Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Import sales department leads, contacts, and other data.
  • Document processes, including error reports and changes to field history tables.
  • Train new users and grow the Salesforce skill set across the organization
03/2021 to Current
Proposal Coordinator Tech Air Bridgeport, CT,
  • Review request for proposals (RFPs) to identify requirements, key areas of focus in the project scope, and determine what is needed to meet the prospective client’s needs in a successful response.
  • Collaborate with subject matter experts within the firm to create content that effectively responds to the scope of work in RFPs.
  • Coordinate the proposal development process by assigning and tracking the completion of proposal requirements.
  • Create and maintain boilerplate libraries.
  • Customize boilerplate pieces to reflect the specific criteria and requirements in the RFP.
  • Work on multiple proposals/bids, balancing milestones and due dates.
  • Oversee and participate in proposal production and delivery – electronic and hard copy.
  • Communicate with internal resources to ensure timeliness of deliverables that affect others in the proposal delivery process.
  • Conduct status meetings to ensure target dates are on schedule and adjust accordingly, if not.
04/2019 to 03/2021
Sales Support Specialist Veeva Systems Miami, FL,
  • Completed monthly sales reports to highlight trends and help with team strategizing.
  • System administrator of CRM [Salesforce] to effectively track sales leads and activities.
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables
  • Identify gaps in processes and work creatively and timely to resolve
  • Assist Sales Team with document formatting, presentations and event coordination to include regularly scheduled department meetings
  • Manage and effectively run Client Success Program; coordinating with current clients and internal team members, in-depth analysis of ongoing projects, providing effective feedback and documentation, reporting information to executives
  • Coordinate with delivery team schedule and timeline of proposals, review proposal required documentation, gather materials to assist in proposal completion
  • Respond to all inbound requests: RFIs, RFPs, security questionnaires, onboarding requests, etc.
  • Lead strategy/planning meetings with internal team to clarify client requirements and delegate tasks to push proposals to completion
  • Create and update employee resumes, project descriptions, boilerplate, and other proposal items as needed
10/2018 to 04/2019
Sales Support Analyst Integrated Beverage Group City, STATE,
  • Develop and monitor sales performance indicators
  • Manage sales tracking tools and report on key accounts and markets
  • Provide sales trends, data, and guides to help the sales team
  • Liaise with account managers to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Manage the sales and marketing budget to ensure company is making data driven decisions
  • Suggest sales process improvements
  • Manage all distributor and retailer new item forms for sales team
  • Build and manage Salesforce infrastructure for sales team use
05/2016 to 10/2018
Sales and Proposal Coordinator Southwest Foodservice Excellence, LLC City, STATE,
  • Responsible for providing weekly sales pipeline updates, upwards of $90 million, to the executive management team
  • System administrator of CRM [Salesforce] to effectively track sales leads and activities.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Tracked and analyzed reports to determine needed improvements.
  • Generated reports of findings to help management with making key decisions.
  • Collected, arranged and input information into database system.
  • Ensure integrity and accuracy of all business proposals, maintain required state documentation, and manage all contract and database documentation for the company
  • Coordinate with delivery team schedule and timeline of proposals, review proposal required documentation, gather materials to assist in proposal completion
  • Lead strategy/planning meetings with internal team to clarify client requirements and delegate tasks to push proposals to completion
  • Create and update employee resumes, project descriptions, boilerplate, and other proposal items as needed
  • Prepare graphics and visuals for proposals as needed (i.e. organizational charts, experience matrices, employee photos, etc.
Education
Expected in 2015
Bachelor of Arts: Communication
Arizona State University - Tempe, AZ
GPA:

Sigma Kappa Sorority. Sports Marketing Association. Transfer Student Association.

Expected in 2012
:
Sterling College - Sterling, KS
GPA:

NAIA Collegiate Athlete. Women's Basketball - Scholarship

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Resume Overview

School Attended

  • Arizona State University
  • Sterling College

Job Titles Held:

  • Salesforce Administrator [Freelance]
  • Proposal Coordinator
  • Sales Support Specialist
  • Sales Support Analyst
  • Sales and Proposal Coordinator

Degrees

  • Bachelor of Arts

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