Highly ambitious individual seeking a Freelance/Part-time Salesforce Administrator position. Background in Sales Support, Proposal Development and Marketing. Strong leadership and relationship-building skills. Very friendly, social, and a hard worker.
Skills
Salesforce.com [Administrator]
Pardot.com [Administrator]
Relativity
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Adobe InDesign CC
Adobe Lightroom CC/Classic
Adobe Photoshop
Adobe Acrobat
WordPress
SquareSpace
Work History
03/2021 to Current
Salesforce Administrator [Freelance]Nelnet – Dfw Metroplex- Plano, TX,
*Previously worked at Integro full time as a Salesforce Administrator and asked to stay on as a consultant after accepting a new position.
Serve as primary system administrator for the Salesforce environment
Maintain the sales cloud, as well as build custom reports and dashboards.
Ensure optimal performance of Salesforce systems and products.
Automate processes using Salesforce tools such as process builder, approval processes, and validation rules
Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
Import sales department leads, contacts, and other data.
Document processes, including error reports and changes to field history tables.
Train new users and grow the Salesforce skill set across the organization
03/2021 to Current
Proposal CoordinatorTech Air – Bridgeport, CT,
Review request for proposals (RFPs) to identify requirements, key areas of focus in the project scope, and determine what is needed to meet the prospective client’s needs in a successful response.
Collaborate with subject matter experts within the firm to create content that effectively responds to the scope of work in RFPs.
Coordinate the proposal development process by assigning and tracking the completion of proposal requirements.
Create and maintain boilerplate libraries.
Customize boilerplate pieces to reflect the specific criteria and requirements in the RFP.
Work on multiple proposals/bids, balancing milestones and due dates.
Oversee and participate in proposal production and delivery – electronic and hard copy.
Communicate with internal resources to ensure timeliness of deliverables that affect others in the proposal delivery process.
Conduct status meetings to ensure target dates are on schedule and adjust accordingly, if not.
04/2019 to 03/2021
Sales Support SpecialistVeeva Systems – Miami, FL,
Completed monthly sales reports to highlight trends and help with team strategizing.
System administrator of CRM [Salesforce] to effectively track sales leads and activities.
Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables
Identify gaps in processes and work creatively and timely to resolve
Assist Sales Team with document formatting, presentations and event coordination to include regularly scheduled department meetings
Manage and effectively run Client Success Program; coordinating with current clients and internal team members, in-depth analysis of ongoing projects, providing effective feedback and documentation, reporting information to executives
Coordinate with delivery team schedule and timeline of proposals, review proposal required documentation, gather materials to assist in proposal completion
Respond to all inbound requests: RFIs, RFPs, security questionnaires, onboarding requests, etc.
Lead strategy/planning meetings with internal team to clarify client requirements and delegate tasks to push proposals to completion
Create and update employee resumes, project descriptions, boilerplate, and other proposal items as needed
10/2018 to 04/2019
Sales Support AnalystIntegrated Beverage Group – City, STATE,
Develop and monitor sales performance indicators
Manage sales tracking tools and report on key accounts and markets
Provide sales trends, data, and guides to help the sales team
Liaise with account managers to develop specific sales strategies
Stay up-to-date with new product and feature launches and ensure sales team is on board
Manage the sales and marketing budget to ensure company is making data driven decisions
Suggest sales process improvements
Manage all distributor and retailer new item forms for sales team
Build and manage Salesforce infrastructure for sales team use
05/2016 to 10/2018
Sales and Proposal CoordinatorSouthwest Foodservice Excellence, LLC – City, STATE,
Responsible for providing weekly sales pipeline updates, upwards of $90 million, to the executive management team
System administrator of CRM [Salesforce] to effectively track sales leads and activities.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Tracked and analyzed reports to determine needed improvements.
Generated reports of findings to help management with making key decisions.
Collected, arranged and input information into database system.
Ensure integrity and accuracy of all business proposals, maintain required state documentation, and manage all contract and database documentation for the company
Coordinate with delivery team schedule and timeline of proposals, review proposal required documentation, gather materials to assist in proposal completion
Lead strategy/planning meetings with internal team to clarify client requirements and delegate tasks to push proposals to completion
Create and update employee resumes, project descriptions, boilerplate, and other proposal items as needed
Prepare graphics and visuals for proposals as needed (i.e. organizational charts, experience matrices, employee photos, etc.
Education
Expected in 2015
Bachelor of Arts: Communication Arizona State University - Tempe, AZ GPA:
Sigma Kappa Sorority. Sports Marketing Association. Transfer Student Association.
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