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Sales and Customer Service Resume Example

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SALES AND CUSTOMER SERVICE
Objective

Adaptable and driven college student with excellent organizational and problem-solving abilities. Eager to build solid career foundation while being an integral part ofyour team.

Experience
08/2019 - CurrentSmart Pawn & Jewelry - Sales and Customer Service Charlotte , NC
  • Actively record and maintain current customer contact involving sales products and new merchandise.
  • Designed and deployed new display ideas to improve accessibility to merchandise, therefore increasing sales.
  • Collaborated with fellow sales team members to achieve group targets.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
05/2017 - 08/2018Breckenridge Grand Vacations - Barn AssistantBreckenridge , CO
  • Cleaned and refilled feed buckets and waterers.
  • Watered, fed and cared for horses.
  • Held horses for veterinarian during health checks and care or for farrier for trimming and shoeing of horse hooves.
  • Handled, walked and brushed horses.
  • Trained multiple horses in basic commands and special routines.
  • Monitored horses to detect illness, injuries, or disease.
  • Maintained horse health with proactive grooming, clipping, and trimming.
  • Worked with green horses with a diligent and patient approach focused on building trust and obedience.
  • Assisted in breeding procedures for horses.
  • Summer Camp Counselor
05/2015 - 08/2018Family Friend - BabysitterCity , STATE
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Accompanied children on outings to approved locations as well as after-school activities.
  • Read variety of books to children to promote language development skills.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Secured indoor and outdoor premises to protect children under care.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Enforced rules to teach manners and maintain safe environment.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Cared for up to two children ranging in age from under six months to five.
  • Provided safe and efficient transportation to and from activities and events.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored indoor and outdoor playtime.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Monitored children's safety and well-being to prevent accidents and falls.
Skills
  • Excellent communication skills
  • Reliable and punctual
  • Verbal/written communication
  • Product Sales
  • Team player mentality
  • Listening skills
  • Customer service
  • Superb time management
  • Energetic self-starter
  • Money handling
  • Negotiations
  • Reading comprehension skills
  • Written and oral communication skills
  • Strategic planning
  • Customer- and service-oriented
  • Outgoing personality
  • Documentation and recordkeeping
  • Cash handling accuracy
Education and Training
05/2018C.E. Byrd High SchoolCity, StateHigh School Diploma
  • National Honor Society Member- Academic Key recipient
  • Key Club, Z-Club, and Spanish Club Member
  • Varsity Lacrosse Member
  • Honor Roll 2014-2018
  • A-HEC of a Summer Medical School Program Participant
  • AP Scholarship Recipient
  • TOPS Scholarship Recipient
  • Innovation Award Scholarship Recipient
  • Writing published in the 2013-2014 Seedlings
  • Writing published in the 2018 Perspectives
Louisiana State University And A&M CollegeCity, StateSome College (No Degree): Dentistry (Pre-Dentistry)
  • Major in Kinesiology
  • Active member in Kappa Kappa Gamma Sorority
  • Kappa Kappa Gamma Event Committee Member
  • Kappa Kappa Gamma Slating Committee Member
  • Active community volunteer
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Word choice
  • Length
  • Strong summary

Resume Overview

School Attended

  • C.E. Byrd High School
  • Louisiana State University And A&M College

Job Titles Held:

  • Sales and Customer Service
  • Barn Assistant
  • Babysitter

Degrees

  • High School Diploma
    Some College (No Degree) : Dentistry (Pre-Dentistry)

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