Sales And Customer Service Resume Example Smart Pawn & Jewelry

SALES AND CUSTOMER SERVICE

Objective

Adaptable and driven college student with excellent organizational and problem-solving abilities. Eager to build solid career foundation while being an integral part ofyour team.

Experience

08/2019 - CurrentSmart Pawn & Jewelry - Sales and Customer Service Charlotte , NC

Actively record and maintain current customer contact involving sales products and new merchandise.
Designed and deployed new display ideas to improve accessibility to merchandise, therefore increasing sales.
Collaborated with fellow sales team members to achieve group targets.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stayed up to date on store promotions, payment policies and security practices.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Recommended optimal merchandise based on customer needs and desires.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended merchandise to customers based on needs and preferences.
Offered product and service consultations and employed upselling techniques.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

05/2017 - 08/2018Breckenridge Grand Vacations - Barn AssistantBreckenridge , CO

Cleaned and refilled feed buckets and waterers.
Watered, fed and cared for horses.
Held horses for veterinarian during health checks and care or for farrier for trimming and shoeing of horse hooves.
Handled, walked and brushed horses.
Trained multiple horses in basic commands and special routines.
Monitored horses to detect illness, injuries, or disease.
Maintained horse health with proactive grooming, clipping, and trimming.
Worked with green horses with a diligent and patient approach focused on building trust and obedience.
Assisted in breeding procedures for horses.
Summer Camp Counselor

05/2015 - 08/2018Family Friend - BabysitterCity , STATE

Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Accompanied children on outings to approved locations as well as after-school activities.
Read variety of books to children to promote language development skills.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Secured indoor and outdoor premises to protect children under care.
Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
Enforced rules to teach manners and maintain safe environment.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Cared for up to two children ranging in age from under six months to five.
Provided safe and efficient transportation to and from activities and events.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Monitored indoor and outdoor playtime.
Discussed new developments, misbehavior and concerns with parents or guardians.
Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
Monitored children's safety and well-being to prevent accidents and falls.

Skills

Excellent communication skills
Reliable and punctual
Verbal/written communication
Product Sales
Team player mentality
Listening skills
Customer service
Superb time management
Energetic self-starter

Money handling
Negotiations
Reading comprehension skills
Written and oral communication skills
Strategic planning
Customer- and service-oriented
Outgoing personality
Documentation and recordkeeping
Cash handling accuracy

Education and Training

05/2018C.E. Byrd High SchoolCity, StateHigh School Diploma

National Honor Society Member- Academic Key recipient
Key Club, Z-Club, and Spanish Club Member
Varsity Lacrosse Member
Honor Roll 2014-2018
A-HEC of a Summer Medical School Program Participant
AP Scholarship Recipient
TOPS Scholarship Recipient
Innovation Award Scholarship Recipient
Writing published in the 2013-2014 Seedlings
Writing published in the 2018 Perspectives

Louisiana State University And A&M CollegeCity, StateSome College (No Degree): Dentistry (Pre-Dentistry)

Major in Kinesiology
Active member in Kappa Kappa Gamma Sorority
Kappa Kappa Gamma Event Committee Member
Kappa Kappa Gamma Slating Committee Member
Active community volunteer

Resume Overview

School Attended

C.E. Byrd High School
Louisiana State University And A&M College

Job Titles Held:

Sales and Customer Service
Barn Assistant
Babysitter

Degrees

High School Diploma
Some College (No Degree) : Dentistry (Pre-Dentistry)

Sales and Customer Service Resume Example

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