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ROI Specialist Resume Example

Resume Score: 80%

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ROI SPECIALIST
Professional Summary
I am a highly organized, detail-oriented and meticulous individual with the ability to take on multiple projects at once. I pride myself on being a quick learner, having excellent work ethic, being self-motivated and always going above and beyond. I have a positive and friendly personality and always strive to provide the very best customer service. I look forward to finding a position that will challenge and put to use my multifaceted skills as well as provide opportunities for growth and development.
Skills
  • MS Office expert
  • PeachtreeQuickbooks
  • Accounts payable and receivable
  • Strong Organization Skills
  • Multitasking
  • Proactive
  • Billing
  • Adaptable
  • Accounting, Materials
  • Accounts payable, Meetings
  • Accounts payable and receivable, MS Office
  • Accounts receivable, Office
  • Administrative, Multitasking
  • AP, Organization Skills
  • AR, Payroll
  • Balance, Personnel
  • Balance sheets, Policies
  • Bank reconciliations, Processes
  • Benefits, Profit and loss statements
  • Billing, Project management
  • Bookkeeping, Protocols
  • Budget preparation, QuickBooks
  • Budgeting, QuickBooks accounting
  • Closing, Routing
  • Customer-service, Sales
  • Data entry, Scheduling
  • Data processing, Spreadsheets
  • Databases, Staff management
  • Expense reports, Supervisor
  • Facility maintenance, Taxes
  • Features, Telephone
  • Financial, Phones
  • Financial operations, Time management
  • Financial reporting, Websites
  • General office duties, Workflow
  • Inventory
  • Invoicing
  • Lawson
  • Director
  • Managing
Work History
ROI Specialist | 08/2017 to 10/2019
Sharecare Inc. - Pembroke Pines, FL
  • Contributed to operational efficiency for well-established organization specializing in managing and maintaining 3 condominium communities in Charlotte, NC.
  • Monthly rent collections usually closing at 0, secured bank deposits and processed apartment security deposits.
  • AR and AP processing.
  • Monitored and documented all income, including delinquencies.
  • Processed and managed all tenant service requests, updated tenant contact information, and set up new vendors in system.
  • Reviewed monthly reports of overdue accounts and assists in collecting overdue payment from tenants.
  • Assisted senior property manager in budget preparation and execution, building operations, facility maintenance and repair, tenant relations, and project management.
  • Reviewed completed application and assessed household information including income and asset verification according to program regulations.
  • Handled all renewals and resident retention.
  • Coordinated 3 major remodeling projects for one of the Adult Active communities in 2018.
  • Acted as on-site supervisor when Senior Property Manager was absent.
  • Disbursed petty cash to engineering staff and property personnel.
  • Inspected properties every 21 days, took pictures and wrote reports regarding findings for submission to senior property manager.
  • Managed day-to-day operations for 257-unit condominium property with approximately 1000 occupants.
  • Maintained accurate records of all correspondence with and from tenants.
  • Maintained accurate and updated websites and printed materials.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
OFFICE MANAGER BOOKKEEPER | 09/2015 to 08/2017
Bryan International - Opa-locka, FL
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Reorganized accounts payable processes, decreasing supplier payment delays from 34 to 29 days.
  • Processed payroll for 13 employees each biweekly, including commissions, taxes, time off and healthcare benefits.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
EXECUTIVE ADMINISTRATIVE ASSISTANT | 05/2007 to 05/2015
Emi America Medical Equipment - Doral, FL
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Created detailed expense reports.
  • Managed accounts payable/accounts receivable.
  • Participated in financial project meetings, transcribed meeting minutes and tracked project statuses.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Handled all scheduling for director's calendar and prepared meeting agenda and materials.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Education
Florida Atlantic University - Boca Raton, FL | Bachelor of ScienceBusiness Administration, 08/2015
Miami Dade College - Miami, FL | Associate of ArtsAccounting And Business Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sharecare Inc.
  • Bryan International
  • Emi America Medical Equipment

School Attended

  • Florida Atlantic University
  • Miami Dade College

Job Titles Held:

  • ROI Specialist
  • OFFICE MANAGER BOOKKEEPER
  • EXECUTIVE ADMINISTRATIVE ASSISTANT

Degrees

  • Florida Atlantic University - Boca Raton , FL | Bachelor of Science
    Miami Dade College - Miami , FL | Associate of Arts

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