returns specialist resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Detail-oriented. I am professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework.

Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.

Receives and delivers goods in fast-paced warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands.

Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.

Meticulous Warehouse Worker with strong focus on quality and performance. Comfortable working in cold storage and extreme warehouse environments. Knowledgeable about commonly-used practices and procedures within warehouse industry.

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

  • Security monitoring
  • Loss prevention
  • Payment processing
  • ID verification
  • Scanner operations
  • Effective customer upselling
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Merchandise restocking
  • Training and mentoring
  • Customer assistance
  • Coin counting
  • Issue resolution
  • Returns and exchanges
  • Product recommendations
  • Credit and cash transactions
  • Cash management
  • Cash register operation
  • Safe Moving Operations
  • OSHA Compliance
  • Storage and Stacking
  • Quality Assurance
  • Material Loading and Unloading
  • Forklift Operation
  • Spatial Orientation
  • Critical Thinking
  • Fast Reaction Time
  • Palletizing Skills
  • Tagging Stock
  • Data Entry
  • Preparing Boxes
  • Truck Loading
  • Scanning Abilities
  • Warehouse Procedures
  • Dock Operations
  • Belt Conveyors
  • Wrapping and Banding
  • PPE Compliance
10/2021 to Current
Returns Specialist Purple Los Angeles, CA,
  • Checked packaging to verify good quality, no damage and acceptable appearance.
  • Inspected returned items to identify damage or defects, documenting information in database.
  • Worked with team members to facilitate efficient returns and provide outstanding customer service.
  • Reported discrepancies or product damages to maintain accuracy and efficiency goals.
  • Operated warehouse equipment to unload, move and store returned items in designated areas.
  • Examined merchandise to determine problems and evaluate for possible solutions or repair.
  • Cleaned and disposed of boxes and packing material to maintain general housekeeping.
  • Exercised safety precautions to prevent injury or damage to products and equipment.
  • Attached identifying tags to track returned items and put back into re-saleable stock.
  • Processed refunds up to specified dollar amounts according to strict company policy.
  • Delivered high-quality customer service by gathering feedback on product issues, malfunctions and deficiencies.
  • Rotated through various departments to meet demands of business.
  • Input clear customer account notes in internal computer systems to document return reasons.
  • Identified critical distribution issues and reported to team leader or supervisor.
  • Leveraged computer, RF and powered equipment to put away and pull orders.
  • Leveraged equipment to unload, move and store returned items in designated areas.
  • Attached identifying tags to track returned items and put back into stock.
  • Triaged products for functionality and assessed visible conditions to determine resale eligibility.
  • Partnered with UPS and FedEx to schedule returned products for pick up and ship replacements.
01/2021 to 09/2021
Food Packer Hello Fresh Fairburn, GA,
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Used pallet jacks to move items to and from warehouse locations.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Cleaned containers, supplies or work areas using cleaning solutions.
  • Accomplished production goals by working with speed and accuracy.
  • Marked and labeled containers, container tags or products using marking tools.
  • Applied lids or close-ups in finalization of product.
  • Measured, weighed and counted products and materials.
  • Remove completed or defective products or materials, placing on conveyors or loading docks.
  • Obtained, moved and sorted products and materials.
  • Examined and inspected containers, materials or products to meet quality specifications.
  • Loaded and unloaded items from machines, carts and dollies.
  • Loaded materials and products into package processing equipment.
  • Sealed containers or materials using glues, fasteners and tape.
  • Placed or poured products or materials into containers or filled containers from spouts or chutes.
07/2019 to 09/2020
Cook Ballantyne Golf Resort Charleston, SC,
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Used standardized recipes and other instructions to prepare food.
  • Grilled and deep fried various foods from meats to potatoes.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Replenished food items from inventory and rotated ingredients.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Managed portion control using correct utensils during preparation and plating.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
05/2017 to 09/2018
Truck Unloader The Tjx Companies, Inc. Nashua, NH,
  • Handled packages safely while unloading and transporting.
  • Lifted heavy objects by hand or by using power hoist.
  • Loaded and unloaded packages from loading dock to trucks.
  • Unloaded parcels from truck with care to avoid damage.
  • Adhered to workplace safety standards and OSHA regulations.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Attached identifying tags or labels to materials or marked information on cases, bales, or other containers.
  • Conveyed materials to or from storage or work sites to designated area, using hand truck, electric dolly, wheelbarrow, or other devices.
  • Assisted in navigating large loads to assigned areas.
  • Opened containers, using steel cutters, crowbar, clawhammer, or other hand tools.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
Education and Training
Expected in 05/2016 to to
Associate of Arts:
New Mexico Junior College - Hobbs, NM
  • Athlete
Expected in 05/2014 to to
High School Diploma:
Lamesa High School - Lamesa, TX
  • 3.0 GPA
  • FCCLA Member
  • Varsity multi sport athlete
Expected in to to
Bachelor of Science: Kinesiology
Texas Tech University - Lubbock, TX
  • Major in kinesiology
  • 3.0 GPA

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Resume Overview

School Attended

  • New Mexico Junior College
  • Lamesa High School
  • Texas Tech University

Job Titles Held:

  • Returns Specialist
  • Food Packer
  • Cook
  • Truck Unloader


  • Associate of Arts
  • High School Diploma
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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