Responsible administrative support professional with extensive experience in factorie and Retail environments. Organized and detail-oriented with strengths in project management and inventory control.
Human resource knowledge
Motivational leadership style
Ability to prioritize
Valid Driver's License
Decision making skills
Bilingual in English Japanese
Native Spanish Speaker
Calm under pressure
Worked with customers to define and develop business cases for new products
02/2014 to 08/2015
RETAIL CUSTOMER SERVICEDAISO JAPAN - West Hills, CAAnswered customers' questions and addressed problems and complaints in person, Opened and closed the store, Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Managed the purchasing process for the entire food and bebberages department
03/2004 to 08/2010
LOAN ADVISERBANCO BANCOMER - GUADALAJARA, MEXICOResearched banking guidelines and statutory requirements to stay updated on new laws and applications.Collaborated with legal and accounting counsel to develop marketing strategies for the recuperation of the loans Executed financial due diligence and created a valuation model to establish enterprise value and purchase price. for the clients in order for them to keep their homes with a loan at a New and accesible value.
04/1988 to 10/1994
Human resources Manager MOLTEN DE MEXICO - GUADALAJARA , MEXICO
Japanese company .
Recruited and interviewed several applicants per day, the company started business in Guadalajara a few months earlier before I started working with them
Implemented an innovative employee incentive program, which resulted in a good increase in staff productivity.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Identified staff vacancies and recruited, interviewed and selected applicants.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
05/1978 to 11/1982
Traduction and Bussines asistant for the International CostumersSONY CORP OF JAPAN - Ichinomiya, Japan
Provided logistical support to visiting executives in coordination with other Executive Assistants.
Handled and distributed all incoming and outgoing mail. for the Spanish
Open, read, and wrote answers to routine letters. in English and Spanish,Served as Executive Assistant to the international sales manager, marketing manager and senior product managers.
all my education was thereCOLEGIO FRANCO INGLES - MEXICO, MEXICO CITY, Mexico