Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Overview
Highly ambitious and detail-oriented. Strong communication and customer service skills. Able to learn concepts quickly due to energetic and tenacious personality.
Core Qualifications
Bilingual (English/Spanish)
Excellent at multi-tasking
Experience in De-Escalating unhappy customersÂ
Excels at any Customer Service
Average of 67 W.P.M typing
Proficient with Microsoft Office
Accomplishments
Received Yelp reviews regarding excellent customer service that was given.
Organized teams into different neighborhoods for community outreach 5 Day Clubs with 35 kids in each camp
Director of Children's Ministry at Grove Community
Named "Rising Leader" award at Harbor Youth Group
Experience
02/2016 to CurrentRetail Associate, Customer ServicePacific Seafood | Westport, WA,
Receive numerous calls per hour where clear communication is used to explain the Color Me Mine experience
Received individual stellar Yelp reviews complimenting the quality customer service given.
Addressed customer service inquiries in a timely and accurate mannerÂ
07/2015 to 09/2016Mail/Office ClerkHope International University- Mail Clerk | City, STATE,
Excelled in meeting mail room quality expectations
Communicated clear mailing processes to foreign students
Gained advanced knowledge on tracking and shipping via FedEx, UPS, USPS, and DHL
Able to take specific printing requests and meet quality expectations
Able to take specific printing requests and meet quality expectations
Able to take specific printing requests and meet quality expectations
Able to take specific printing requests and meet quality expectations
Able to take specific printing requests and meet quality expectations
06/2013 to 08/2015Office AssistantService First Contractors Network | City, STATE,
Answered phone calls from tenants regarding their issue at hand and communicate a clear solution process
Dispatched an entire team of plumbers and navigate
a schedule for client success
Sent monthly statements to clients
Education
Expected in 2019Bachelor of Science | Social Science concentration in Political ScienceHope International University, Fullerton, CAGPA:
Course work relating to Health Care, Human Rights, and Congressional Law.
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