Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Overview

Highly ambitious and detail-oriented. Strong communication and customer service skills. Able to learn concepts quickly due to energetic and tenacious personality.

Core Qualifications
  • Bilingual (English/Spanish)
  • Excellent at multi-tasking
  • Experience in De-Escalating unhappy customers 
  • Excels at any Customer Service
  • Average of 67 W.P.M typing
  • Proficient with Microsoft Office
Accomplishments
  • Received Yelp reviews regarding excellent customer service that was given.
  • Organized teams into different neighborhoods for community outreach 5 Day Clubs with 35 kids in each camp
  • Director of Children's Ministry at Grove Community
  • Named "Rising Leader" award at Harbor Youth Group
Experience
02/2016 to Current Retail Associate, Customer Service Pacific Seafood | Westport, WA,
  • Receive numerous calls per hour where clear communication is used to explain the Color Me Mine experience
  • Received individual stellar Yelp reviews complimenting the quality customer service given.
  • Addressed customer service inquiries in a timely and accurate manner 
07/2015 to 09/2016 Mail/Office Clerk Hope International University- Mail Clerk | City, STATE,
  • Excelled in meeting mail room quality expectations
  • Communicated clear mailing processes to foreign students
  • Gained advanced knowledge on tracking and shipping via FedEx, UPS, USPS, and DHL
  • Able to take specific printing requests and meet quality expectations
  • Able to take specific printing requests and meet quality expectations
  • Able to take specific printing requests and meet quality expectations
  • Able to take specific printing requests and meet quality expectations
  • Able to take specific printing requests and meet quality expectations
06/2013 to 08/2015 Office Assistant Service First Contractors Network | City, STATE,
  • Answered phone calls from tenants regarding their issue at hand and communicate a clear solution process
  • Dispatched an entire team of plumbers and navigate a schedule for client success
  • Sent monthly statements to clients
Education
Expected in 2019 Bachelor of Science | Social Science concentration in Political Science Hope International University, Fullerton, CA GPA:
  • Course work relating to Health Care, Human Rights, and Congressional Law.

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resume Strength

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  • Strong Summary
  • Target Job
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Resume Overview

School Attended

  • Hope International University

Job Titles Held:

  • Retail Associate, Customer Service
  • Mail/Office Clerk
  • Office Assistant

Degrees

  • Bachelor of Science

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