LiveCareer-Resume

registry specialist resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Results-focuse for a Firm or healthcare setting that will maximize the opportunities for me to implement my professional strength in Leadership Skills, Problem solving and Diagnostic and Analytical Skills. Proactive leader with strengths in communication and collaboration. Proficient in leveraging Time management and Critical thinking knowledge to promote excellent results. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • MS Office
  • Decision-making
  • Microsoft Office
  • Customer service
  • Working collaboratively
  • Leadership
  • Conflict resolution
  • Work ethic
  • Inventory controls
  • Database management
  • Medical recordkeeping
  • Strategy development
  • Supervision
  • Troubleshooting
  • Organizational skills
  • Coordination
  • Teambuilding
  • Learning skills development
  • Public speaking
  • Computer skills
  • HIPAA
  • Quality control
  • Staff training
  • CRM
  • Purchasing and planning
  • Quality assurance experience
  • Knowledge of auditing systems
  • Data collection
  • Presentations
  • Software management
  • System diagnostics
  • Social skills development
Experience
10/2018 to Current
Registry Specialist Bed Bath & Beyond Westlake, OH,
  • Analyze and review electronic HL7 transmission of the message, advises health care professionals on the implementation or redesign of individual health information systems, tools, processes, and structures to ensure compatibility with statewide registries or exchanges
  • Streamlined day-to-day office processes to meet long-term goals.
  • Increased team efficiency by implementing health information system process improvements.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Leveraged SQL, Microsoft excel, and PA-SIIS database to input and compile data gathered from various sources.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Determined and implemented techniques to improve medical records retrieval process.
06/2016 to 10/2018
Medical Records Supervisor Adventist Healthcare Silver Spring, MD,
  • In charge of facilitate the completion of a court petition, Medical Assistance forms, and needed queries
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Set up patient charts and documented information in various company software.
  • Disseminated information to correct department, individual or outside location.
  • Pulled patient records and transferred information to appropriate parties.
  • Logged all requests for medical records into spreadsheets.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new opportunities.
  • Improved profit margins by streamlining operations and workflow.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Achieved cost-savings by developing functional solutions to better the problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
  • Enhanced group productivity 96% by developing and implementing new strategies.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Led staff meetings for team of 15 to communicate Medical directives.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
10/2014 to 06/2016
Medical Records Coordinator Erickson Living Fairfax, VA,
  • Developed and maintained clear policies for every step of medical record creation, validation and filing.
  • Completed timely uploads of medical records to patient vaults.
  • Evaluated the quality and integrity of electronic chart data.
  • Arranged and managed medical record filing, retrieval and transfers per established guidelines.
  • Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
  • Maintained accurate records and reports regarding patients' histories and progress, services provided and other required information.
  • Pulled patient charts for upcoming appointments.
  • Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
  • Followed-up with insurance companies and individuals to resolve discrepancies.
  • Maintained 100% compliance with all hospital and government regulations.
  • Observed confidentiality and safeguarded all patient-related information.
  • Assigned patients to correct diagnosis-related groups.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Purged outdated files.
  • Wrote reports, emails, memoranda, letters and releases.
  • Obtained information by contacting appropriate personnel or patients.
  • Scanned incoming documentation.
  • Kept department clean, organized and professional.
  • Updated daily logs to track information movements.
  • Conceptualized and implemented new and more efficient filing system.
  • Typed medical orders for procedures and laboratory tests.
12/2014 to 12/2015
Medical Records Supervisor Adventist Healthcare Fort Washington, MD,
  • Pulled patient records and transferred information to appropriate parties.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Set up patient charts and documented information in various company software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Disseminated information to correct department, individual or outside location.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Answered 35 calls per day to assist with customer questions and concerns.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Developed position rotation to support continuous improvement and operator development.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Met with each associate to establish realistic monthly sales goals.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
Education and Training
Expected in 12/2020 to to
MBA: Business Administration And Management
Southern New Hampshire University - Hooksett, NH,
GPA:
Expected in 05/2016 to to
Bachelor of Science: Health Information Management
Pennsylvania College of Technology - Williamsport, PA
GPA:
Activities and Honors
  • Member, Alumni Association
  • Vice Preseident of the Patient Abuse Investigate Committee Research Committee Board
  • Co-Chairman on the Medical Records Committee Board
  • Co-Chairman on the Utilization Review Committee Board
  • Teamwork Award FBLA (Future Business Leaders of America)- Mario Scavello-
  • Achievement Award Epic Electronic Database Training Certified CPR
  • AIRA-The American Immunization Registry Association Award Training
Certifications
  • Certified Coding Specialist (CCS)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Southern New Hampshire University
  • Pennsylvania College of Technology

Job Titles Held:

  • Registry Specialist
  • Medical Records Supervisor
  • Medical Records Coordinator
  • Medical Records Supervisor

Degrees

  • MBA
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: