Real Estate Sales Agent Resume Example
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REAL ESTATE SALES AGENT
Summary
Dedicated Real Estate Salesperson motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in G suite solutions.
Technologically-savvy Customer Service Representative with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions.
Skills
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Experience
Allen Tate Realtors | Fort Mill , SCReal Estate Sales Agent05/2019 - 12/2021
Licensee: Vivian Yen Ching Chen
DRE: 02082002
- Counseled customers on market current status for residential and land markets.
- Identified potential buyers through cold calling.
- Prepared newly purchased homes for clients prior to arrival.
- Applied various methods to build client base, including networking, email, and social media.
- Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
- Advised sellers on making homes more appealing to buyers in competitive marketplace.
- Drafted contracts, purchase agreements, closing statements and leases.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
A. Duie Pyle, Inc | Laurel , MDCustomer Service Representative02/2020 - 08/2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers in making payments on accounts and setting up payment plans.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Reviewed customer account information to determine current issues and potential solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
- Opened new accounts and served existing customers based on individual financial needs.
- Entered member transaction data into online banking software.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Promoted and sold banking products and financial services.
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Identified and reported suspicious behavior to security personnel as appropriate.
Education and Training
Rowland Heights Adult Education School | CityGED03/2007
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Resume Overview
School Attended
- Rowland Heights Adult Education School
Job Titles Held:
- Real Estate Sales Agent
- Customer Service Representative
Degrees
- GED
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