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Real Estate Sales Agent Resume Example

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VC
REAL ESTATE SALES AGENT
Summary

Dedicated Real Estate Salesperson motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in G suite solutions.

Technologically-savvy Customer Service Representative with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions.

Skills
  • Developing slide presentations
  • Inventory systems
  • Excel spreadsheets
  • QuickBooks expert
  • Netsuite System
  • Transmitting files
  • Advanced MS Office Suite knowledge
  • Accounting skills
  • Invoice organization
  • Multitasking and prioritization
  • Deadline-oriented
  • Data entry
  • Administrative operations
  • MLS
  • Networking and business development
  • Eastvale / Ontario market expertise
  • Client relationship management
Experience
Allen Tate Realtors | Fort Mill , SCReal Estate Sales Agent05/2019 - 12/2021

Licensee: Vivian Yen Ching Chen

DRE: 02082002

  • Counseled customers on market current status for residential and land markets.
  • Identified potential buyers through cold calling.
  • Prepared newly purchased homes for clients prior to arrival.
  • Applied various methods to build client base, including networking, email, and social media.
  • Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
  • Advised sellers on making homes more appealing to buyers in competitive marketplace.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
A. Duie Pyle, Inc | Laurel , MDCustomer Service Representative02/2020 - 08/2021
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Opened new accounts and served existing customers based on individual financial needs.
  • Entered member transaction data into online banking software.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Reconciled cash and checks against computer records at end of shift.
  • Promoted and sold banking products and financial services.
  • Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
Education and Training
Rowland Heights Adult Education School | CityGED03/2007
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
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Resume Overview

School Attended

  • Rowland Heights Adult Education School

Job Titles Held:

  • Real Estate Sales Agent
  • Customer Service Representative

Degrees

  • GED

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