quality assurance analyst resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
QA Analyst with 6 years of IT experience in both Back-end and Front-end testing using Selenium and QTP Automation. Emphasized on; Software Quality Assurance, and Business analysis including Functional Design Documents, Test Plans, Test cases, Test Scripting and Test Execution and Defect Tracking of Mobile Devices, Web based and Client Applications such as Banking, Insurance, Healthcare, Retail, and Transportation . PROFESSIONAL SUMARRY *Extensive experience writing and executing automated and manual testing scripts in an Agile/Scrum environment using QTP and Quality Center on Windows and UNIX platforms. *Experience in testing web applications developed in java, VB.NET, JSP, and web services using SoapUI. *Extensive experience in in Quality Assurance Life Cycle such as: Writing Test Strategies, Test Plans, Test Cases, Defect Reports, Developing test scripts, Traceability Matrices, and Test Environments. *Areas of expertise include: Load, Performance, Regression, Unit Functional, Integration/System, and User Acceptance Testing. *Expertise in analyzing requirement specification, and preparing Functional Design Documents, Process Flow Diagrams, Test Plans, Test Cases and Test Scripts. *Hands on experience with all phases of SDLC, and knowledge in developing Test strategies, reviewing plans and standards documents, monitoring software process through entire Software Life Cycle Development. *In-depth knowledge of testing tools: win runner and load runner. Solid knowledge in Automation tool HP Quality Center and QTP 9.2. *Profound knowledge in Bug Defect Cycle, Bug Tracking, and deep understanding of Bug Severity, and Bug Reporting. *Worked with different Bug Tracking Tools such as; Quality Center, JIRA, Bugzilla, and MS-TFS. *Active team player in group projects, participated in Sprints and daily Scrum meetings. __________________________________________________________________________
  • METHODOLOGIES; Iterative, RUP, XP, ISO 9001, AGILE, SDLC, Spiral, CMMI
  • QA TOOLS; HP Quick Test, Load Runner, Selenium, Test Director, ClearQuest
  • LANGUAGES; Visual Basic, PL, SQL Developer, VBScript, C++, HTML, NET, XML, JAVA, CSS
  • TRACKING TOOLS; Mercury's Qulity Center, Bugzilla, JIRA VersionOne HP Quality Center 10.2 / HP ALM 11 Enterprise Edition, QTP, Windows XP/7, Visual Basic, C++, Java J2EE, Adobe Flash, SQL, DB2, MS Word, MS Excel, SOAPUI 4.0, WebServices, XML MS DOS Version 6.22, Proficient in MS Office (Outlook, Excel,
  • Word, PowerPoint) Merlin, Micros (series 2700 and 3700
  • TESTING TOOLS (Quality \Center Quick Test Professional, VBScript, SQL, LoadRunner
Work History
2013 to 04/2016 Quality Assurance Analyst Amyx, Iinc. | Alexandria, VA,
  • MQA Consulting Inc.
  • is an independent consulting company that provides information technology services in; Quality Assurance, Software testing, and Project Management.
  • As a Quality Assurance analyst, I worked on mobile and web applications projects for different clients such as; Retail, Insurance, and Banking.
  • Responsibilities:.
  • Prepare and review test plans, test scenarios, and test cases with project team members.
  • Perform functional, performance, security, usability, regression, compatibility, and recoverability testing on Android and IOS devices/operating systems.
  • Write User Acceptance stories and bug Defect/Defect Life Cycle, log defect in JIRA and close.
  • Provide testing status on daily Scrum calls.
  • Utilize Charles Web debugging proxy application to proxy devices for network performance testing.
  • Capture screen shots and crash logs on iPhones using Xcode.
  • Use PL/SQL Developer to retrieve test data from QA database.
  • Create check out list for backend and frontend testing, execute manual existing scripts for automation utilizing QTP, execute manual test cases in both sever side and client side.
  • Perform Root cause analysis on production issues.
  • Work closely with test engineers to execute tests, once the code is written and perform regression and load testing.
  • Bring up any quality issues to Programmers and Test Leads.
  • Perform job duties in a team environment, while maintaining existing scripts for regression testing.
  • Develop regression test suite in Test Director to execute batch scripts developed using WinRunner.
  • Work on workflow Scripts/Scripts Generators, Script Editors, send emails after any changes are made in requirements, test plan and defects to customize QC user interface for specific projects and versions of the projects using QC.
  • Attend all weekly meeting.
  • Technical Environment: Charles v3.9.2 & later, xCode 6.0.1, xCode 7, JIRA 6.4, VersionOne, JavaScript, SQL Server 2010, VBScript, .NET, C#, PL SQL Developer 9.0.6, Oracle 11g, QTP, LoadRunner, SDLC Jessica Claire.
  • 404-997-9417 2001

01/2010 to 02/2013 Quality Assurance Tester Conduent Incorporated | Lake Hamilton, AR,
  • Lanet Enterprises is an upcoming software development company that provides customized IT software solutions for resolving complex logistical huddles faced by the transport industry.
  • Lanet Enterprises offers software products that provide a competitive advantage through optimizing the supply chain and Alogistic performance.
  • The TLMS system (Transport/Logistics Management System) is used for fleet management, route optimization, general ledgers, bookkeeping, and reporting, payroll and vehicle security GPS tracking system through web-based features.
  • As a Quality Assurance Tester at Lanet systems, I worked with developers and business analysts to provide superior software products customized to exceed the client's needs and expectations.
  • I was involved in testing of several modules of the TLMS project Responsibilities

2005 to 2009 Compliance Auditor/Sales Associate Advantage Sales And Marketing | City, STATE,
  • Advantage Sales and Marketing is the nation's leading sales and marketing agency that has unparalleled service, customized solutions, and outstanding results.
  • ASM is focused on meeting and exceeding clients' expectations.
  • I worked on different teams, representing different clients in Retail (Grocery) and Health Stores (CVS) Responsibilities

2005 to 2008 Resume Writer/Consultant/Sales Office Manager CareerPro Resumes | City, STATE,
  • Career Pro Resumes Atlanta Georgia, Career Pro Resumes is one of Atlanta's oldest resume writing services.
  • Career Pro is focused in writing great resumes for job seekers, while providing them with quick turnaround and affordable prices.
  • Managed the office during the absence of the manager.
  • Responsibilities included

Expected in to to B.S | Business Administration , , GPA:
Business Administration
Expected in to to Computer Reservation System Services Certification, Coursework Included: Air Line Time Table Availability, Hotel Reservations, Fare Quotes, and Ticket Production International Association of Travel Agents (IATA) Diploma STAR Training Customer Service Certificate ONQ Certified | , , GPA:

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Job Titles Held:

  • Quality Assurance Analyst
  • Quality Assurance Tester
  • Compliance Auditor/Sales Associate
  • Resume Writer/Consultant/Sales Office Manager


  • B.S
  • Computer Reservation System Services Certification, Coursework Included: Air Line Time Table Availability, Hotel Reservations, Fare Quotes, and Ticket Production International Association of Travel Agents (IATA) Diploma STAR Training Customer Service Certificate ONQ Certified

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