Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
  • GPS and route planning
  • Commercial driving
  • Logistics planning
  • Order picking and processing
  • Route logs
  • Pretrip inspections
  • GPS Jessicagation
  • Hydraulics
  • Vehicle maintenance and repair
  • Tractor-trailer driving specialist
  • Dry van specialist
  • Class A Commercial Driver's License
  • Safety and compliance
  • Furniture/Tech Installer
Work History
03/2020 to 10/2020
Driver/Installation Technician Home Market Foods Needham Heights, MA,
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maximized load safety by balancing, securing and weighing products.
  • Operated forklifts, pallet jacks, hand trucks and dollies to move furniture and equipment to different areas and rearrange within warehouse.
  • Inspected and documented products for damage and quality prior to installation or delivery.
  • Prepared budgets and quote parameters to develop job plans and manpower needs.
  • Disassembled broken and defective furniture and equipment to facilitate repair.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Prevented load shifting or damage by using bracing and strapping techniques.
01/2016 to 03/2020
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Verified contents of inventory loads against shipping papers.
  • Dropped and hooked trailers and changed configuration of equipment when necessary.
Expected in 01/2012
SBL HIGH SCHOOL - Bridgeport, CT,
Professional Summary

· Over 7+ Years of Professional Experience as a Business Analyst with Project Management Skills.

· Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile

· Experience working with Claims, Billing, CRM and other modules of the P&C applications.

· Vast Insurance business knowledge with project experience in various LOB’s such as Personal (Auto, Dwelling, Home owner) and Commercial (Commercial Auto, Workers Compensation, Commercial Property, General Liability, Business Owners Policy (BOP), Commercial Package Policy (CPP).

· Extensive experience in analyzing and gathering requirements

· Expertise in Class diagrams, Object diagrams, GAP Analysis, Use case diagrams, State diagrams, Sequence diagrams, Activity diagrams, and Collaboration diagrams

· Proficient in using UML in behavioural, structural and architectural modelling – in creating Use Cases, State, Activity, Class and Sequence diagrams.

· Excellent in design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and Test Documents

· Experience conducting User Acceptance testing (UAT).

· Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.

· Effective in executing multiple tasks and assignments ahead of schedule.

· Proven experience working with Technical Teams and Project teams on Microsoft SharePoint Platform

· Worked on multiple data analysis task to analyze data, tables and other database contents.

· Advised management on improvement strategies.

· Highly effective management and organizational skills with ability to prioritize

· Demonstrated ability to identify root causes of problems considering both the long and short-term impact of proposed solutions and developed workable solutions.

· Ability to manage (Multiple) project tasks with changing priorities and tight deadlines.

· Ability to work well in a team. Open to team related tasks, team meetings, team interaction and conference calls.

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