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Quality Analyst Resume Example

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QUALITY ANALYST
Summary

Seeking a challenging position with growth opportunities in a field that will utilize my knowledge and experiences in customer service and management.

Highlights
  • Microsoft Excel, PowerPoint, Outlook, Word, Internet and others
  • Project Support.
  • Communication (empathy/enthusiasm when applicable, confident)
  • Filing (paper and electronic) maintenance and organization.
  • Copying, collecting, binding (desktop publishing, working with printing centers)
  • writing (letters, reports, memos, e-mails, proposals)
  • Typing speed 65 wpm.


Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.Promoted to Quality Analyst after 9 months of employment.

Experience
Quality Analyst
October 2013 to Current
Cms Energy - Ludington , MI
  • Responsible for making deposits.
  • Handled miscellaneous bookkeeping.
  • Responsible for inventory control.
  • Responsible for general management duties.
Assistant, Secretary
February 2011 to August 2012
Waukegan Public School District 60 - Waukegan , IL
  • Responsible for managing office which include greeting customers, making appointments/meetings.
  • Responsible for Court notices and background checks.
  • In charge of data entry and accounts receivable.
  • Handled client folders, forfeitures/entreasures.
  • Responsible for opening and closing of the business.
  • Maintained clean and professional office.
Assistant
November 2010 to January 2011
Christ Hospital - Fort Wright , KY
  • Branch Closed Responsible for coordinating with all Lawyers and Public Defenders regarding cases Handled all court notices/bond reinstatements and background checks Handled miscellaneous bookkeeping Responsible for management duties Handled general administrative duties: paperwork, phone calls, greeting Clients, client files, etc.
Education
High School Diploma : 2010Lake Brantley High School - City, State
CPR certification.
Personal Information
Ability to stay focused, multitask and pay close attention to detail. *Ability to work as a team. *Ability to work independently.
Additional Information
  • Ability to stay focused, multitask and pay close attention to detail. *Ability to work as a team. *Ability to work independently.
Skills

Accounts receivable, administrative duties, analyst, making appointments, billing, bookkeeping, charts, closing, coaching, Copying, client, Clients, customer Service, data entry, database, desktop publishing, Filing, general management, graphs, insurance, inventory control, letters, managing, meetings, mentoring, Microsoft Excel, office, Outlook, PowerPoint, Word, page, progress, proposals, quality, scheduling, spread sheets, phone, Typing speed-65 wpm.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

74Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Lake Brantley High School

Job Titles Held:

  • Quality Analyst
  • Assistant, Secretary
  • Assistant

Degrees

  • High School Diploma : 2010
    CPR certification.

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