PROFESSIONAL SKILLS SUMMARY Over 23 years’ experience in Food Manufacturing within various progressing roles which include Administrative Support, Inventory Analyst, Transportation Supervisor, Customer Care and Systems Specialist. Professional with the ability to adapt to change, take initiative & work in fast-paced environments. Strong worth ethic, and exceptional interpersonal skills. Adept at working effectively unsupervised and comfortable working with others.
Skills
Microsoft Office Suite (Outlook, Word, ACCESS, EXCEL)
SAP Enterprise
ETQ Reliance
TraceGains
Experience
12/2017 to Current
QMS Sr System SpecialistLazy Days Rv – Murfreesboro, TN,
TraceGains QMS System Implementation of Supplier Management, Specification Management, Supplier Compliance (CARS), Quality Management and Audits Modules.
Collaborated with internal teams to develop project solutions resulting in on-time execution and developed solutions to project risks, issues, meeting quality and timeline goals.
Conveyed project objectives to internal and external stakeholders and maintained open communication to assess progress against target and driving continuous improvement of project delivery process by providing strong leadership.
Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
Performing validation testing for configured processes for the organization.
Maintain, update Security Roles & Permissions for all users.
QMS ETQ Specialist provided superuser system support to various functional groups (i.e., R&D, Procurement, Quality Assurance, Business, Customer Service and Manufacturing)
Support External Suppliers utilizing the ETQ Reliance Cloud Portal.
Work closely with Customer Relations Department (i.e., Communicating & following up on Customer Complaints, providing ingredient and products information
Created & implemented training material, updated accounts, oversee the data transmitting into the Reliance system by providing advanced technical guidance, error investigating for internal/external users.
Generated & customized reports from ETQ Reliance and other systems as requested by Operations, FSQA, R&D and other departments.
Worked cross-functionally with QA, Procurement, Operations, R&D and Process Systems to establish workflows within ETQ Reliance System.
Performed system validation testing of system enhancements.
Provide weekly & monthly customer feedback reporting to all producing locations.
Work closely with IT on all QMS Initiatives.
12/2016 to 12/2017
Accounts Receivable ClerkForward Air Solutions – Medley, FL,
Post daily deposits
Process incoming mail concerning billing & invoicing
Communicate with clients about billing discrepancies & questions
Engage management over any AR problems encountered
Initiate collections on past-due accounts
Maintain accounting ledgers as required
Create & update a log sheet for quality control
Handle all special billing situations as requested by owner
Audit ledgers to ensure they contain correct information, such as billing addresses & invoice numbers.
Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
Maximized safety of transportation operations through use of field safety assessments.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Maintain effective working relationships with other MFI Locations, Transportation Planning, Customer Service, Processing Departments and Warehousing
Coordinate with Egg Procurement to provide the necessary egg needed at plant locations for various customer orders
Communicate and work closely with outside vendors pertaining to up keeping of mechanical shop and all tractor, trailer units
Create deliveries and shipments in SAP and Lean Logistics
12/1998 to 12/2013
Inventory Analyst – , ,
Responsible for maintaining inventory accuracy and integrity
Generated a variety reports for management review at various frequencies from SAP
Execute any necessary inventory adjustments transaction
Data entry associated with inventory, including rework products, returned products, quality status changes, etc
Oversee other inventory processes, including over, short and damage (OS&D) handling, product returns, etc
Assist with trouble-shooting transportation issues and coordinating shipments, set up returns for damaged, aged, unshipped products, donations, etc
Train, support, aid, and mentor other inventory control analysts to ensure SOP’s and policies related to inventory control is consistent and adhered to throughout the entire supply chain
Responsible for BW Reporting for manufacturing plants
Responsible for tracking all rework product in and out of manufacturing plants
Maintain confidentiality of financials being reported.
Medical Terminology Certificate: Union County College - Elizabeth, NJ GPA:
Expected in 01/1991 to to
High School Diploma: Elizabeth High School - Elizabeth, NJ GPA:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
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