Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experienced Software Quality Assurance Tester with 5+ years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.



  • Strong experience in Software Development Life Cycle (SDLC) methodologies such as Waterfall approach and Agile approach ‘Scrum’. Exceptional understanding of Scaled Agile Framework for scaling Agile across enterprise.
  • Expertise in Software Test Life Cycle (STLC) and its implementation in Waterfall, Iterative and Agile (Scrum) by analyzing requirement specifications, developing test objectives, strategies, scope, test procedures and test matrix.
  • Actively participated in Scrum meetings like Sprint Grooming, Sprint Planning, Daily Stand-Ups, Review and Retrospective.
  • Worked on varied types of testing like Functional and Non-functional testing which includes Smoke/Sanity testing, Unit testing, System testing, Integration testing, Regression testing, API testing, Database testing, Performance testing, Compatibility testing, Ad-hoc testing and UAT.
  • Integrated Selenium with TestNG framework for parallel testing, listeners, groups and annotations.
  • Strong knowledge on Selenium Components like Selenium IDE, Selenium WebDriver and Selenium GRID.
  • Developed and maintained different types of frameworks like Data driven, Keyword driven, Hybrid driven and Page Object Model (POM).
QA Senior Software Engineer, 01/2019 - Current
Zscaler, Inc. Jacksonville, FL,


  • Access and analyze system requirements documents and participated in Sprint planning, daily standup, review and retrospective meetings.
  • Involve in preparing Test Plans, QA metrics and mentoring the team in testing methodologies.
  • Involve in production deployment/releases.
  • Perform smoke testing, functional testing, regression testing.
  • Work closely with the Business leads, developers and apply business & functional knowledge including testing standards, guidelines to meet the teams overall test objectives.
  • Work closely with the QA leads, developers & Project manager in preparation of test plan document in an agile environment.
  • Track and report defects using Jira, prioritizing and reporting the defects to team lead and development team to fix them and tracking the status of defects until it is ready to retest.
  • Perform both positive & negative scenario’s testing to integrate the whole picture through creation of end to end testing.
  • Develop automation scripts for automating Functional and Regression testing using Selenium WebDriver in Eclipse IDE.
  • Prepare and analyze test cases for valid and invalid scenarios as required in the user stories.
  • Handle Selenium WebDriver features like implicit wait and explicit wait under synchronization.
  • Use Data Driven Framework with Page Object Model and extracted data from external Excel files using Apache POI and loaded into the variables in the scripted code.
  • Use Git for version control and managed the framework dependency jars using Maven.
  • Perform Parallel and Cross Browser testing on different browsers like Internet Explorer, Chrome and Firefox where multiple tests were run at the same time.
  • Participate in defect review meetings to resolve the defects.
Software Engineer, QA, 11/2016 - 12/2018
Zscaler, Inc. Miami, FL,


  • Experienced with a fast-paced environment like Agile Methodology.
  • Participated in Sprint planning, daily standup, retrospective meeting.
  • Experienced in the Definition of the Test Strategy and Implementation of the necessary infrastructure to support Test Documentation, Test Plans, Test Cases, Test Scenarios, and Test Scripts using Rally & Automation Desktop.
  • Executed Test Cases and Test Scripts after reviewing the business requirements and technical specifications.
  • Executed Backend testing of the application by writing SQL queries using the TOAD database tool.
  • Updated regression test cases document for manual and automation testing using Rally.
  • Developed Selenium Automation Framework with Java using Page Object Model (POM) and JUnit as the test runner.
  • Performed Smoke tests, Analyzed reports, and debugged; send reports to the whole team.
  • Performed Parallel and Cross Browsing Testing Using Automation Desktop cloud server and Sauce Labs.
  • Created and enhanced test scripts to handle changes in the objects, in the tested application's GUI, and in the testing environment using Selenium WebDriver.
  • Integrated Automation scripts (Selenium Webdriver API) in Continuous Integration tools (Jenkins) for a nightly batch run of the Script.
  • Created Project plan on Jenkins configured scheduled using Cron job.
  • Created automation script for RestAPI testing using the RestAssured framework.
  • Developed and maintained Automation Test scripts; interact with developers to understand and resolve bugs using Atlassian Jira.
  • Tracked, monitored, and prioritized Manual Test cases, analyzing bugs and interacting with development team members in fixing the defects using Rally.
  • Analyzed and reproduced manually failed test scripts using Sauce Labs to verify bug fixes and created test summary reports.
  • Coordinated efforts between product development teams and offshore test teams.
Software Engineer, QA, 06/2015 - 10/2016


  • Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents. Designed the efficient manual test cases based on analysis of Business Requirements, Functional Specs, technical design documents, Use Cases and all supporting documents.
  • Developed and maintained automated regression test cases in Selenium using Java programming language.
  • Prepared Requirement Traceability Matrix (RTM) to trace test cases to functional requirements.
  • Composed accurate and detailed Test Approach, scenarios and test cases (functional, usability and regression).
  • Responsible for providing regular status report to the management.
  • Involved in setting up different configuration environments for compatibility testing and manual testing.
  • Used SQL commands to validate the database and test its integration with the front end.
  • Preformed GUI Testing, Functional Testing, Regression Testing,
  • Controlled logging and tracking of defects; analyzed and maintained comprehensive defects reports using HP Quality Centre.
  • Investigated Software bugs and interfaced with developers to resolve technical issues. Closely worked with respective personnel to nail down the bugs and reported bugs to all concerned.
  • Co-ordinated with offshore teams about various document clarifications and discussions about functionality.
Education and Training
Bachelor of Business Administration: , Expected in 02/2008
National University - Gazipur, Bangladesh,

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