Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary
  • I believe lifetime learning and development are the keys to success” CAREER AND TECHNICAL EDUCATOR Highly motivated, energetic, quality driven professional with experience in management, project management, curriculum, and course development for online instruction. Seeking a position to utilize my knowledge, skills, and abilities in a leadership role as a Curriculum and Assessment Manager - Dept. of Education. With a focus on delivering results by supporting the development of quality, inclusive, and diverse educational curricula that are aligned with organizational objectives, philosophies, methodologies, current technologies, learning styles, and presentation that supports and engages the learner. DELIVERABLE SKILLS AND ABILITIES
  • Curriculum:
  • Collaborate with SME’s to develop competency-based program curriculum outcomes, course competencies, program, and course level alignment.
  • Work with external offshore partner as main development contact.
  • Developed processes, training, and best practices.
  • Collaborate with course development, assessment specialist, editors, course producers, learner experience, academic publication, advising, enrollment, IT, analytics, and the Academic team in the design and development of the FlexPath program.
  • Performed the curriculum and course work for the FlexPath project: descriptions, alignment, competencies, and assessment criteria.
  • Worked with the Academic team to complete the HLC and DOE application for FlexPath: course descriptions, alignment, and syllabus format.
  • Contribute to the development of the Guiding Principles for curriculum and Course Development.
  • Contribute to the PDCM Workstream (Quality Assurance Systems) project.
  • Data and Analytics:
  • Participated on the development of the new CCD (Curriculum and Course Development) Survey.
  • Participated on the development of the AQE (Assessment Quality Evaluation) Survey.
  • Participated on the Course Development Quality Assurance team.
  • Participate on the team to develop a process that provided easy access to reliable data and reports
  • Supported Quality Measurement Efforts
  • Promote Course Quality Communication
  • Educational:
  • Curriculum planning and development: write, edit, and revise curriculum according to research based instructional design methodologies
  • Development of evaluation and assessment materials
  • Presentation skills using current educational technology for classroom/e-learning facilitation
  • Develop and maintain educational processes and outcomes data and documentation
  • Internal/external communications: subject matter experts, end users, and platform designers
  • Change management and multi-tasking as needed to meet objectives and deadlines
  • Research & analysis; legal, accreditation, ADA, industry standards, learning platforms, and trends
  • Management/Project Management:
  • Support the continuously improving efficiency and productivity of Course Development processes
  • Using data analysis, LEAN and Agile.
  • Engage with and support enterprise- and department- processes, systems, and technology, including but not limited to Cartographer, Atlas, Project Server, Version One, and SharePoint.
  • Understand my role and work contribution within Capella’s academic offerings, and contribute to its ongoing improvement, and
  • Continuously explore my role and work contribution’s to Capella’s business imperatives and contribute to its ongoing success.
  • Leadership and organizational skills: special projects, community service, fund raising, advocacy, student organizations and special events, staff, administrative and corporate events
  • Strategic planning, budget management and resource allocations
  • Daily operations, scheduling, and planning
  • Management and prioritization of tasks as needed to meet objectives and deadlines
  • Internal/external communications: subject matter experts, end users, and platform designers
  • Research & analysis; legal, industry standards, learning platforms, and trends
  • Purchasing, product selection, materials control, and management
  • Use of appropriate project management practices, identifying objectives and problem solving
  • Process flow and efficiency thought centered (LEAN and Agile)
  • Microsoft Office Suite Blackboard Respondus PlayPosit Google Docs Reporting Hub ipswitch (Move It Securely) Version One SharePoint Atlas Cartographer Project Server Skype Zoom Webex Jabber SOOMO Studios
  • Resume
  • Administrative
  • Agile
  • Business management
  • Content
  • Continuous improvement
  • Course development
  • Credit
  • Designing
  • Editing
  • Functional
  • Hub
  • Human Resources
  • Instruction
  • Leadership
  • Microsoft Office Suite
  • Developer
  • Project Management
  • Quality
  • Receiving
  • Reporting
  • Teacher
Work History
03/2012 to Current QA Analyst Experian | Nashville, TN,
  • Collaborated with and supported an offshore team on several projects: exemplars, walkthrough videos, formative assessments, editing, media, and production.
  • Collaborated with cross functional team as lead developer to develop a new course model (FlexPath).
  • Collaborated with internal/external team to develop Learner support tools to improve course quality and learner retentions and persistence.
  • Supported cross functional teams and learners by improving course quality through data and course content analysis to implement needed revisions quickly.
  • Supported the continuous improvement, efficiency, and productivity of course development.
  • (LEAN and Agile).
  • Collaborated with leadership team to develop the AQE (Assessment Quality Evaluation) tool for assessment quality.
  • Collaborated with subject matter experts across the universities, programs, and course models to develop courses adhering to course development standards and best practices.
01/2011 to 01/2012 Associate Curriculum Specialist Marquette University | Milwaukee, WI,
  • Collaborated with subject matter experts, faculty chairs and curriculum specialists to create courses for the School of Business Doctoral program.
  • (Matiz II and III).
  • Collaborated with subject matter experts, faculty chairs and curriculum specialists to create course descriptions, competencies, and sub-competencies.
  • Completed projects for program and course alignments, standards and articulation.
01/2007 to 01/2010 Career & Technical Education Teacher FLORENCE UNIFIED SCHOOL DISTRICT | City, STATE,
  • Key Accomplishments:.
  • Collaborated with colleagues to develop and implement business management and administrative services program, designing courses with 4 assessment levels, achieving a High Quality my first year and an Excellence rating the following two years from the Central Arizona Valley Institute of Technology.
  • Created curriculum in partnership with Central Arizona Community College to offer college credit with select courses.
  • Revitalized Future Business Leaders of America program, building membership from 6 to 30+ active members during tenure and sponsoring students who placed at state and national levels.
01/1999 to 01/2007 Adjunct Professor KILIAN COMMUNITY COLLEGE | City, STATE,
  • Key Accomplishments:.
  • Played key role in designing and implementing top quality business and technology classes, delivering vital skills to students planning on entering the workforce.
  • Coached and mentored students, providing individual assistance as needed and delivering exceptional classroom instruction, receiving student nomination for outstanding teacher award.
Expected in Human Resources and Project Management | Colorado Technical University, Sioux Falls, South, GPA:
Expected in 2007 Master of Education | University of Sioux Falls, Sioux Falls, South Dakota GPA:
Expected in 2004 Master of Business Administration | , , GPA:
Expected in 1999 Bachelor of Science | Business Management Colorado Technical University, Sioux Falls, South, GPA:

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School Attended

  • Colorado Technical University
  • University of Sioux Falls
  • Colorado Technical University

Job Titles Held:

  • QA Analyst
  • Associate Curriculum Specialist
  • Career & Technical Education Teacher
  • Adjunct Professor


  • Human Resources and Project Management
  • Master of Education
  • Master of Business Administration
  • Bachelor of Science

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