Expert Program Analyst adept at performing both qualitative and quantitative analysis. Knowledgeable about program operations and business needs. Ready to apply word, excell skills and eight years of Hospitality experience to dynamic new role. Capable Trainer with proven history of enhancing Hospitality operations. Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions.
As a Certify Trainer, and have been Certify as housekeeper, I do room inspections, as well as training.
I also do Housekeeping storages inspections and facility inspections, any discrepancies found, i do the report to maintenance personnel.
Have Access to the LMS, I do Certifications and Recertification for housekeepers, custodial. As a a certify trainer I have the ability to conduct and coordinate various types of training for example hands on training for new employees, ESAMS, LMS training. I make sure all training is current.
I have access to Kronos, i assist my supervisor with timecards. i assist my supervisor with PR's for new purchases,as well as gather the correct documentation to turn in the PR's for approval.
After been a Housekeeping Supervisor i learned and i understand the daily operations of NGIS. I give directions to the housekeeping , custodial and Laundry attendant team in the absences of the supervisor. Have the ability to work independently and with all levels of personnel.
Having Access to the LMS I assists with the Initial Training for Front Desk Associates.
I have Access to Epitome and i am able to check the daily work load as daily departures and daily arrivals. Having the access on Epitome i am able to change the status of the rooms.
I make sure all the SDS are been up dated. Make sure all chemicals are label with the proper labels.
I do housekeeping, custodial and laundry Attendant interviews for new
Verified cleanliness and organization of storage areas and carts.
Earned CNIC Housekeeping Certification.
Earned CNIC Facility Trainer.
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