LiveCareer-Resume

product specialist resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-driven and creative individual with superb technical and leadership skills looking to secure a position in a fast-paced and thriving organization. Outstanding customer service skills. I am looking forward to being a viable part of an already established station and contributing to the field of communications. I look forward to being a part of such a stellar community endeavor.

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Skills
  • Budgetary Planning
  • Event coordination
  • Accounts payable and receivable
  • Expense reporting
  • Scheduling and calendar management
  • Invoicing and billing
  • Customer relations
  • Project management
  • Scheduling, managing and training staff
  • Banking operations
  • Highly organized and dedicated to a proficient work standard
  • Friendly and personable
Education and Training
Sullivan University Louisville, KY Expected in 05/1998 Associate of Arts : Marketing And Design - GPA :
  • Honor Roll each year
  • Major Graphic Design/Digital advertising
  • GPA 4.0
  • Dean's List Honoree every semester
Spencerian College - Louisville Louisville, KY Expected in 05/2006 Associate of Science : Radiation Technology - GPA :
  • Honor Roll every semester
  • Dean's List Honoree each semester
  • Completed continuing education in Radiology
  • Sigma Beta Chi Academic Sorority member
  • President’s List
  • GPA 4.2
Experience
Autonation, Inc. - Product Specialist
Hardeeville, SC, 01/2019 - 08/2021
  • Learned about product's technical specifications and accurately explained specifications to customers and work team.
  • Collected customers' contact information for follow-up purposes.
  • Assisted in technical support process refinement to improve customer service and support.
  • Initiated contact, customer support and facilitated sales and follow up process.
  • Salesman of the month achieved in first year.
  • Communicated directly to customers regarding details of the buying process as well as finance options.
  • Continued support through service needs.
  • Volunteered for numerous charity events.
Apothecare Pharmacy - Office Manager/Marketing Director
City, STATE, 03/2012 - 08/2015
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
  • Updated web pages and social media profiles with engaging and current content.
  • Devised innovative strategies to drive customer engagement.
  • Analyzed competitive environment and consumer trends to stay on top of changing market environments.
  • Applied market knowledge and customer insight analysis to drive sales through targeted promotions.
  • Researched market competitors to identify potential new products and service opportunities.
  • Boosted sales by developing new product marketing strategies.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign successes to clients.
  • Compiled financial and statistical information to successfully promote products and services.
  • Trained successful business development personnel to optimize marketing performance and learn industry.
  • Managed teams of techs and pharmacists at 5 locations.
  • Coordinated all training seminars and conferences for pharmacists and executives.
  • Overhauled merchandising strategies and vendors
  • Increased profits significantly in first year.
  • Achieved goal of first ever Award of ’People’s choice” of pharmacy in Hardin Co.
Baptist East Hospital - Medical Assistant/Office Manager
City, STATE, 05/2011 - 12/2012
  • Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
  • Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
  • Transcribed physicians' notes and entered data into electronic chart management software.
  • Managed medical practice administrative needs to provide patient satisfaction.
AcuteCare - Medical Radiation Technologist
City, STATE, 01/2008 - 05/2011
  • Provided assistance to physicians and other technologists during complex procedures.
  • Tested equipment regularly to identify malfunctions and calibrate settings.
  • Performed diagnostic imaging procedures by operating x-ray, magnetic resonance imaging and computed tomography scans.
  • Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
  • Maintained currency on radiologic technology and made recommendations to leadership regarding equipment updates and replacements.
  • Utilized mobile imaging and x-ray equipment in Level 1 trauma centers, operating rooms, emergency rooms, and patient bedsides.
  • Performed general administrative tasks to support radiology department.

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Resume Overview

School Attended

  • Sullivan University
  • Spencerian College - Louisville

Job Titles Held:

  • Product Specialist
  • Office Manager/Marketing Director
  • Medical Assistant/Office Manager
  • Medical Radiation Technologist

Degrees

  • Associate of Arts
  • Associate of Science

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