(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Driven Sales Specialist with 7 years experience working in sales and customer service. Highly-skilled in Raynolds and Raynolds CRM, particularly lead management. Excellent communication, negotiation and closing skills. Leverages social media and internet marketing with consistent networking and follow-up to meet sales goals while maintaining integrity and providing exceptional up scale customer experience.

  • Spanish
  • Product Demonstration and Sales
  • Outstanding Interpersonal Skills
  • Sales Expertise
  • Client needs assessment
  • Planning and Coordination
  • Detail-oriented
  • Microsoft Office
  • Excellent Work Ethic
  • Computer Skills
  • Leadership
  • Conflict Resolution
  • Collaboration
  • Customer service
  • Graphic design
  • B2B sales
  • Business finance management
  • Sales management
  • Social Media Management
  • Prospecting
  • Filming and editing for social media Advertisement
Northern Virginia Community College Annandale, VA Expected in 05/2019 Associate of Science : Electrical Engineering - GPA :
Work History
Asset Mark - Product Sales Specialist
Austin, TX, 01/2021 - Current
  • Prospected by phone, email and text message to convert into customers and close sales achieving customers satisfaction.
  • Sold 3 brands of vehicles; Lincoln, Ford and Mazda besides Used and commercial vehicles
  • Offered each customer upscale, personal service, efficient and polite support to boost sales and customer satisfaction.
  • Closed sales by overcoming objections, presenting and negotiating price, appraising trade ins and completing purchase contracts.
  • Improved customer satisfaction through implementation of up scale and personalized customer experience.
  • Demonstrated vehicles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and additional products.
  • Convinced customers to purchase additional warranties, plans and services tailored to their needs
  • Met customers on lot, in showroom and at their homes to Demonstrate vehicles.
  • Completed sales contracts, purchase documentation, registration paperwork and dealership records.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Followed-up with up to 50 customers on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Electronic's Rehab - Sales Manager/Senior Technician/Joint Owner
City, STATE, 05/2017 - 12/2020
  • Diagnosed electronics problems by applying technical knowledge and troubleshooting skills.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Enhanced repair processes, reduced waste and enhanced quality.
  • Developed corrective action plans and prevention strategies to improve repair reliability.
  • Meticulously tracked inventory and all parts and devices used on each service call.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Maintained quality assurance and customer satisfaction objectives by giving 60 day warranty on any repair.
  • Managed business finances, vendors and accounts.
  • Determined prices and discounts on services, products and accessories.
  • Maintained website and advertisement in different social media platforms.
  • Developed and maintained B2B Repair contracts with different business who provide related or similar services.
Top Cellular - Sales Representative/Technician
City, STATE, 01/2014 - 03/2016
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Initiated sales strategies by recruiting up to 5 new clients per day through approved methods.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Retained excellent client satisfaction ratings through honesty and quality work.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Perform complex mechanical alignments and calibration of equipment to quality standards.
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
  • Erased user data, debugged application issues and refurbished devices for resale.
  • De-soldered and re-soldered connections between parts and motherboard.
  • Specialized in repairing apple phones and frequently worked on other manufacturer models.
  • Installed new operating systems in laptops and tablet devices.
  • Installed and configured new devices and system components.
  • Demonstrated devices, products and accessories turning prospects into customers.

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School Attended

  • Northern Virginia Community College

Job Titles Held:

  • Product Sales Specialist
  • Sales Manager/Senior Technician/Joint Owner
  • Sales Representative/Technician


  • Associate of Science

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