Driven Sales Specialist with 7 years experience working in sales and customer service. Highly-skilled in Raynolds and Raynolds CRM, particularly lead management. Excellent communication, negotiation and closing skills. Leverages social media and internet marketing with consistent networking and follow-up to meet sales goals while maintaining integrity and providing exceptional up scale customer experience.
Skills
Spanish
Product Demonstration and Sales
Outstanding Interpersonal Skills
Sales Expertise
Client needs assessment
Planning and Coordination
Detail-oriented
Microsoft Office
Excellent Work Ethic
Computer Skills
Leadership
Conflict Resolution
Collaboration
Customer service
Graphic design
B2B sales
Business finance management
Sales management
Social Media Management
Prospecting
Filming and editing for social media Advertisement
Education
Northern Virginia Community CollegeAnnandale, VAExpected in 05/2019 – –Associate of Science:Electrical Engineering - GPA:
Work History
Asset Mark - Product Sales Specialist Austin, TX, 01/2021 - Current
Prospected by phone, email and text message to convert into customers and close sales achieving customers satisfaction.
Sold 3 brands of vehicles; Lincoln, Ford and Mazda besides Used and commercial vehicles
Offered each customer upscale, personal service, efficient and polite support to boost sales and customer satisfaction.
Closed sales by overcoming objections, presenting and negotiating price, appraising trade ins and completing purchase contracts.
Improved customer satisfaction through implementation of up scale and personalized customer experience.
Demonstrated vehicles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and additional products.
Convinced customers to purchase additional warranties, plans and services tailored to their needs
Met customers on lot, in showroom and at their homes to Demonstrate vehicles.
Completed sales contracts, purchase documentation, registration paperwork and dealership records.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Followed-up with up to 50 customers on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Contacted associated dealerships to locate desired vehicles meeting customer specifications.
Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
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