product flow specialist resume example with 6 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Skills
Teamwork and Collaboration
Audio editing and synthesis
Adobe software
Adobe Creative Cloud understanding
Music editing
Live sessions
Managing Orders and Deliveries
Employee Training and Supervision
Photography composition
Digital Imagery
Advertising understanding
Project Management
Mastery of Adobe Creative Suite
Education
Saint Cloud State UniversitySaint Cloud, MNExpected in 05/2024 ā āBachelors :Mass Communications - GPA:
Saint Cloud State UniversitySaint Cloud, MNExpected in 05/2024 ā āMinor:New Media - GPA:
Saint Cloud Technical High SchoolSaint Cloud, MN, Expected in 05/2020 ā āHigh School Diploma: - GPA:
Lettered in French (2 years)
Lettered in Chamber Music Ensemble (3 years)
Principle Player in Orchestra (4 years)
Invited to Central Lake Conference (CLC) (3 years)
Best Buy - Experience Supervisor , , Saint Clair, MN02/2023 - Current
Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Performed duties and provided service in accordance with established operating procedures and company policies.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Scheduled and attended meetings with clients and prospective clients as requested.
Established performance and service goals and held associates accountable for individual performance.
Developed new employees and on-going performance assessment of current employees.
Mentored new sales associates to contribute to store's positive culture.
Educated staff on strategies for handling difficult customers and challenging situations.
Promoted business' development by building and maintaining relationships with new clients.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Researched issues to obtain appropriate answers to customer inquiries.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Trained newly hired sales team in upselling techniques.
Trained team members in successful strategies to meet operational and sales targets.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Wendy's Company - Operations Shift Leader , , Saint Cloud, MN09/2022 - Current
Supervised ongoing daily production phases.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Collaborated with other leaders and executives to direct workflow and support operations.
Kept accurate and detailed records of personnel progress and productivity.
Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Built relationships with customers and managed accounts to drive revenue and profit.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Managed staff hiring, training, and supervision.
Oversaw, coached and evaluated 20 Operations employees.
Festival Of Nations - Product Flow Specialist , , 10/2020 - 09/2022
Maintained energy and enthusiasm in fast-paced environment.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Improved operations through consistent hard work and dedication
Received and processed stock into inventory management system
Used critical thinking to break down problems, evaluate solutions and make decisions
Monitored company inventory to keep stock levels and databases updated
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
NorthCrest Activity Center - Graphic Illustrator , , Saint Joseph, MN04/2022 - 05/2023
Developed creative design for print materials, brochures, banners and signs.
Created digital image files for use in digital and traditional printing methods.
Met with customers to present mockups and collect information for adjustments.
Completed final touches for projects such as images sizes and font selection.
Created broad range of work using various design techniques.
Coordinated, created and scheduled content, designs and periodic updates to company website.
Completed in-depth product design tests with help of different software, models and design systems.
Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
Company Name - Internship Student , , Minneapolis/ Saint Paul , Minnesota01/2022 - 05/2022
Reported back to instructor to receive day-to-day tasks and responsibilities.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Interacted with customers by phone, email or in-person to provide information.
Delivered clerical support by handling range of routine and special requirements.
Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
Worked on projects using knowledge gained in classes to put together recommendations for issues.
Collaborated in professional team to solve workflow issues.
Represented company at industry trade shows and had direct interaction with consumers.
Company Name - Shift Leader , , 03/2019 - 10/2020
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
Supervised staff of 2-10 personnel by implementing company policies, protocols, work rules and disciplinary action.
Defined clear targets and objectives and communicated to other team members.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees and delegated daily tasks and responsibilities.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Company Name - Booth Hostess/Information Specialist , , 04/2016 - 04/2019
4-day fundraiser for Saint Cloud Area High Schools French Program
Resolved customer problems and complaints.
Welcomed customers with friendly greetings, answered general questions, gathered nature of visit, and directed to specific offices.
Organized information by studying, analyzing, interpreting, and classifying data.
Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events
Analyzed consumer usage patterns to identify trends and target key demographics
Learned products inside and out to give best possible demonstrations and answer consumer questions
Collaborated with demonstration team to engage large crowds
Communicated product value, quality and style to educate and entice potential customers
Actively listened to customers' requests, confirming full understanding before addressing concerns
Used critical thinking to break down problems, evaluate solutions and make decisions
Maintained energy and enthusiasm in fast-paced environment
Led projects and analyzed data to identify opportunities for improvement
Company Name - Coach/Instructor , , 06/2016 - 03/2019
Implemented exercise programs and training strategies to bolster individual and team performance.
Developed lesson plans and routines for individual students to meet personal goals and abilities.
Kept current records of all team and individual member activities.
Boosted performance of individual athletes by devising strategic personal training programs.
Worked with both mentally and physically handicapped people and promoted interactive learning.
Developed and gave presentations to families and community groups to promote program.
Collaborated with coaches, students and administrators to run high-quality program.
Promoted stretching, mobility work and proper form to help athletes safely build strength.
Taught 5-15 Children per class period
Participated in fundraising events, helping team bring in funds to pay for travel and other expenses
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas
Increased player strength, agility and game skills through successful practices
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