, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Great customer service. Very personable person. Team player, active listener, and good communicator and very productive. Very organized and detailed. Good at decision making. I can lead or follow depending on what I need to do. I have had 20 plus years of experience merchandising, marketing, shipment, putting product out, displays, customer service, training, hiring/firing, scheduling, meeting and exceeding store goals and much more. Lastly... enjoy life...
Skills
Pricing structures knowledge
Organization
Planning and coordination
Problem resolution
Project organization
Operational improvement
Training and Development
Promotions planning skills
Experience
09/2017 to CurrentProduct and Marketing Operations Specialist Tiffany & Co. | Scottsdale, AZ,
Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Restructured merchandising strategy to promote high value and products.
Updated seasonal displays such as windows and mannequins to highlight current product lines.
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Recommended merchandise to customers based on needs and preferences.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
08/2017 to 08/2018AmbassadorO'reilly Auto Parts | Shelbyville, TN,
Monitored production and quality to mitigate loss and increase efficiency.
Assessed employee performance and facilitated commendations and discipline as necessary.
Implemented troubleshooting methods and techniques, effectively alleviating issues with equipment and devices.
Strictly enforced all safety procedures and protocols through effective management of [Number][Job Title]s.
Safeguarded compliance standards by delivering support to production staff to continuously met milestones and goals.
Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
Reconciled accounting records, including shipping and receiving logs and purchase orders.
Showed members how to complete exercises and use machines properly and safely.
Developed and maintained excellent member relationships to promote facility offerings and assist with health or exercise questions.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
04/1996 to 03/2017Store ManagerPayless ShoeSource | City, STATE,
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Reorganized sales floor to optimize customer flow and improve product visibility.
Fostered healthy team environments to promote collaboration and boost productivity.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Managed inventory tracking and physical inventory counts to minimize loss.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Oversaw POS operations and cash management to reduce errors.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Restocked inventory upon shipment arrival and checked merchandise into [Software] system to maintain accurate records.
Conducted evaluations of hardware and software solutions to develop estimates, negotiate contracts and make effective selections.
Corrected operational discrepancies by developing and executing process improvements.
Strengthened work flow productivity by hiring, managing and developing top talent.
Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
Rotated inventory from oldest to newest to maintain fresh stock.
Mitigated regulatory risks by coordinating audits to comply with protocols.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Handled proof-of-concept requirements to meet strategic objectives.
Interviewed, hired, supervised and trained [Number] employees and instituted mentoring program to develop skills, leadership and employee excellence.
Assessed, optimized and elevated operations to target current and expected demands.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Implemented succession planning by training and developing [Number] associates into leadership positions.
Maintained current accounts and deposited funds to keep on-site cash low.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Coached and empowered employees by creating and sharing motivational vision plans.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Contributed to merchandising ideas at team sales meetings to increase sales.
Resolved customer problems by investigating issues, answering questions and building rapport.
Trained employees on store security, monetary procedures and customer service expectations.
Education and Training
Expected in 06/1994High School Diploma | Swartz Creek High School, Swartz Creek, MIGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
