Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Flexible hard worker ready to learn and contribute to team success.

  • Schematics interpretation and implementation
  • Proficient in ProSpace
  • Data management
  • Problem resolution
  • Basic math
  • Team management
  • Reliable and trustworthy
  • Excellent verbal and written communication skills
  • Multitasking
  • Experience in leadership
  • Content management expertise
  • Organizational skills
  • Schematics interpretation
  • Decision-making
  • Supervision
Planogram Specialist, 12/2005 - 06/2020
3M Companies Kansas City, MO,
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Offered clients knowledgeable and supportive assistance to meet needs and build loyalty.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
  • Used multiple resources and tools for evaluating and presenting solutions.
  • Adhered to guidelines and enabled compatibility through analysis and troubleshooting.
  • Provided advanced support for projects with strong documentation, reporting and customer service skills.
  • Stayed up to date on latest market trends, standard practices and compliance requirements.
  • Enabled sales growth by highlighting features and benefits of company offerings.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Identified needs of customers promptly and efficiently.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Completed [Task] with efficiency and accuracy, resulting in [Result].
  • Utilized expertise in [Software] to produce [Description of results].
  • Compiled and verified data to resolve issues and streamline efficiency.
Planogram Team Leader, 06/2001 - 11/2005
Spar Group Inc Minneapolis, MN,
  • Communicated and coordinated planogram execution with store management.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Selected merchandise based on quality and cost-efficiency models.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Compiled reports based on periodic competitive pricing shopping trips.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Counted, sorted and stacked finished pieces for easy access.
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Offered constructive criticism regarding quality assurance on team phone calls.
  • Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
  • Reviewed specifications and directions carefully to determine precise set up for production equipment according to specifications.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored team progress and enforced deadlines.
  • Reviewed staff work and gave comprehensive and constructive feedback.
  • Integrated process improvements to increase overall workflow.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Quality checked components to determine conformance to specifications.
  • Assembled complex components after careful review of project specifications and directions.
  • Performed various troubleshooting tasks to address assembly issues.
Retail Merchandiser, 07/1995 - 05/2001
Marketing Specialists Sales Company City, STATE,
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Displayed promotional material such as signs and banners.
  • Updated store planograms in collaboration with management.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Communicated and coordinated execution of planograms with store management.
  • Verified correct display signage for products and sales promotions to keep patrons aware.
  • Created visual displays to showcase products in interactive and engaging way.
  • Displayed appropriate signage for products and sales promotions to inform customers of best deals.
  • Used creative merchandising technique to highlight managed brands and draw comparisons to competitor products.
  • Displayed products to drive sales, using knowledge of consumer and market trends.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Drove sales by developing engaging displays in high-traffic store areas.
  • Leveraged knowledge of customers and market trends to successfully market and display products.
  • Designed end caps and floor displays to make store experience interactive and engaging.
  • Addressed slow selling products with aggressive pricing action.
  • Increased store sales by cross-selling complementary items.
Assistant Department Manager- Non-Foods, 06/1991 - 07/1997
Kroger City, STATE,
  • Followed safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Supervised 4 full-time and 5 part-time employees.
  • Worked closely with sales associates to complete tasks.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Employed process improvement initiatives within department.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Maintained current and accurate cash balances for all programs, departments and projects.
Education and Training
Bachelor of Arts: Physical Education Teaching And Psychology , Expected in 12/1989
The University of Texas At Arlington - Arlington, TX
  • Minor in Psychology
  • 3.0 GPA
  • Texas teaching certificate in Secondary Physical Education and Psychology

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School Attended

  • The University of Texas At Arlington

Job Titles Held:

  • Planogram Specialist
  • Planogram Team Leader
  • Retail Merchandiser
  • Assistant Department Manager- Non-Foods


  • Bachelor of Arts

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