Discussed pharmacy options with members.
Assisted with determining cost of prescribed medications including copay and deductibles.
Responded to customers inquiries and concerns.
Provide detailed explanation of policy benefits.
Recognized as one of the top 5% in sales during Medicare annual open enrollment for outstanding conversion rate.
Assisted in moving members from one plan to the next.
Sold health insurance plans during medicare open enrollment from Oct 6 - Dec 7.
Interpreted and communicated new policies.
Specialized in Medicare Advantage and medicare supplement plans.
Focused on pharmacy plan options and the cost of prescription drugs.
Calculated annual prescription drug costs based on the needs of prospective members.
Operated electronic cash register.
Processed credit card payments.
Opened new lines of credit for customers.
Sold electronics, including; laptops, tablets, televisions, and sound systems.
Answered customer inquiries.
Received awards for top sales.
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