- Exceeded monthly sales goals
- Work independently as well as with a team
|
|
Discussed pharmacy options with members.
Assisted with determining cost of prescribed medications including copay and deductibles.
Responded to customers inquiries and concerns.
Provide detailed explanation of policy benefits. Â
Recognized as one of the top 5% in sales during Medicare annual open enrollment for outstanding conversion rate.
Assisted in moving members from one plan to the next.Â
Sold health insurance plans during medicare open enrollment from Oct 6 - Dec 7.
Interpreted and communicated new policies.
Specialized in Medicare Advantage and medicare supplement plans.
Focused on pharmacy plan options and the cost of prescription drugs.
Calculated annual prescription drug costs based on the needs of prospective members.Â
Operated electronic cash register.
Processed credit card payments.
Opened new lines of credit for customers.
Sold electronics, including; laptops, tablets, televisions, and sound systems.
Answered customer inquiries.
Received awards for top sales.
Retail sales.
Customer service.
Bookkeeping.
Manged inventory.
- Customer Service Representative for various policyholders accounts.
- Responsible for coping with stressful situations in a positive manner to resolve isues.
- Provided customers with a detailed explanation of their policy benefits.
- Sent written correspondence to Medical facilities for patients by request.
- Accomplishments Tolerant and flexible to different situations while helping my team meet and exceed client expectations .
- AWARDS Excellence in Customer Service April 2016 Humana On The Spot Award for Superior Customer service Employee of the Month December 2014 Sears Holdings Employee of the month. Number one for driving customer sales in the electronics department
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Campus Boulevard Corporation
- Community College of Philadelphia
- Olney High School
Job Titles Held:
- Pharmacy Customer Service Representative
- Health Insurance Sales
- Electronic Sales
- Manager
- Customer Service Representative
- Call Center Representative
Degrees
- Data Intensive Customer Service
- Sociology
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy