Bilingual Stock Team Member able to smoothly handle everything from evaluating shipments to checking out customers. Excellent communication skills and strong commitment to teamwork. Devoted to keeping customers satisfied and loyal by providing current, well-organized stock with updated promotional pricing. Efficient grocery clerk with strong stock management and merchandising abilities. Proven skill in helping customers and multitasking in fast-paced, physically demanding environments. Highly experienced in busy settings. Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis. Seasoned Fresh Food Manager desiring a dynamic position with the opportunity for career growth. Offering 8+ years' experience in the field. Capable of administering budgets, merchandising products and minimizing shrinkage. Seasoned Fresh Food Manager desiring a dynamic position with the opportunity for career growth. Offering 8+ years' experience in the field. Capable of administering budgets, merchandising products and minimizing shrinkage. Adept at training and motivating employees to achieve service and productivity objectives. Knowledgeable about inventory management, recordkeeping and safety requirements. Well-versed in grocery market conditions, seasonal changes and customer desires. Helpful supervisor with 4 years of experience in grocery industry and exceptional customer service skills. Talented at organizing and stocking inventory, creating attractive displays and recording cash collections into cash registers. Available 30-40 hours weekly, including overnights, weekends and holidays. Efficient Produce Associate focused on maintaining a clean, tidy and smooth department. Good multitasker adept at assisting customers, restocking merchandise and handling spills with little oversight. Seeking to apply 10+ years of experience to a challenging new role. Friendly Grocery Clerk bringing 7 years' experience in all grocery department products to support overall customer service goals. Punctual and reliable grocery professional capable of placing orders, clearing old product and managing markdowns. Skilled in customer relations, work organization and problem-solving. Adept at following health code standards for customer safety and monitoring cooler temperatures. Good presentation skills for both fruit and vegetables. Effective at moving older products by building special displays. Forward-thinking grocery team leader skilled at operating departments in an efficient and goal-oriented manner. Able to match employees with roles for maximum performance. Proactive and hardworking with a focus on continuous improvement. Outgoing Grocery Clerk with 7 years of experience in fast-paced, customer-oriented retail settings. Recognized for consistently delivering excellent customer service. Knowledgeable about retail grocery operations and diverse functions of front-end employee roles. Skilled at blocking merchandise, constructing displays and updating signage. Always looking for ways to help the team meet objectives. Expertise in frozen foods. Motivated Grocery Clerk offering 8+-year history in back room and front-end store activities. Skilled in all grocery operations related to loading, stocking and receiving of products and merchandise deliveries. Willing and eager to learn new processes and roles to effectively contribute to cross-departmental activities. Responsible grocery professional experienced with frozen foods and other areas. Reliable and dedicated team player with a hardworking and resourceful approach to handling department and customer needs. Dedicated grocery team member adept at managing products and cooking entrees for customers. Adept at cleaning, organizing and sanitizing work areas. Reliable and driven with a superior work ethic. Diligent Frozen Food Clerk successful at unloading incoming shipments, using forklift to move product and restocking the shelves in a speedy and accurate fashion. Highly organized and able to multitask with little supervision. Bringing 5 years' experience and looking for a new role with a growing team. Proficient Seafood Clerk capable of estimating needs, submitting orders and displaying merchandise in an attractive fashion in line with store guidelines. Well-versed in types of fish and shellfish and adept at answering customer questions. Prepared to offer 5 years' experience and take on a challenging new role. Dependable grocery team member with expertise in loading grocery purchases. Capable of finding merchandise quickly, verifying prices and bagging merchandise in a careful manner to protect delicate items. Proven skills in restocking product, arranging displays and keeping seafood goods moving quickly and accurately. Excellent customer relations, multitasking and time management abilities.
Skills
Company branding
Chemical solution knowledge
Reporting and documentation
Pest control treatments
Pest control chemicals
Measurement and inspection
Property and facility inspections
Effective team management
Equipment cleaning and maintenance
Infestation identification
Time management
Rodent exclusion
Job site preparation
Protective gear and equipment knowledge
Safety protocols
Team oversight
Clean driving record
Residential and commercial
Preventative measures
Data entry
Reports and documentation
Tactful and diplomatic
Adaptable
Dedicated and driven
Upselling and cross-selling
Pest identification
Pesticide applications
Natural pesticides
Pest bait and trap knowledge
Seasonal displays
Building end caps
Blocking freezers and coolers
Shrinkage prevention
Skid breakdown
Merchandising produce
Presentation skills
Food preparation
Team contribution
Outstanding memorization skills
Forklifts
Packing shrimp
Deboning fish
Collecting carts
Product knowledge
Replenishing stock
Mixing dishes
Safety standards
Cleaning spills
Invoice processing
Assignment delegating
Removing trash
Supermarket stocking
Product displays
Sanitizing surfaces
Deductive reasoning
Restocking bags
Ordering products
Checking cooler temperatures
Recycling trays and boxes
Purchasing procedures
Loss prevention
Weighing product
Bagging groceries
Sanitizing procedures
Accurate cash handling
Store appearance
Inventory management
Coaching new hires
Grocery products knowledge
Safety practices
Preparing orders
Merchandising skills
Training and mentoring
Opening and closing procedures
Food safety understanding
Unloading packages
Merchandise stocking
Operating hand trucks
Coordinating schedules
Setting production goals
Able to lift 200 pounds
Delivering purchases
Customer service-oriented
Grocery standards
Experience
Pest Control Technician, 03/2020 to Current What's Bugging You Pest Control – Mesa, AZ,
Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
Determined extent of damage to property and structures, as well as optimal methods of remediation.
Used brooms and rakes to remove debris and enhance effectiveness of chemical applications.
Estimated costs, collected payments and issued receipts to keep financial and client account accurate.
Set mechanical traps, baits and glue boards to remove pests from interior areas.
Identified infestations and isolated sources with physical inspections of premises.
Followed all company protocols when applying pesticides on the inside and outside of structures.
Recognized for consistent quality service and efficiency.
Completed average of 5,400 pest control assignments.
Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
Checked all areas of structures to determine the damage and provided key information to the customer.
Measured dimensions of areas requiring treatment.
Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
Executed average of 2,000 customer site inspections.
Inspected facilities to determine infestation source and appropriate treatment.
Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
Determined costs involved for treatment services and delivered estimates to customers.
Utilized appropriate protective gear and equipment during application.
Met with customers at residences and places of business to check on pest and rodent situations.
Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
Evaluated sites such as wall and roof porosity and possible areas of pest invasion.
Identified pest issues, placed traps and bait and removed dead pests after extermination.
Maintained knowledge and adhered to state rules and regulations.
Strictly adhered to all safety procedures when applying pesticides to reduce exposure to people and animals.
Explained pest control treatments, including trapping and spraying to inform and educate customers.
Suggested natural pesticides that would eliminate less harmful pests, including pantry moths, fruit flies and stink bugs.
Inspected homes for termites for free to increase company exposure and business leads.
Fostered customer safety by cleaning and removing pesticides after application.
18 Wheeler Inspector, 08/2019 to 03/2020 Sears – Peabody, MA,
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Used 18 Wheeler trucks to tow Trailers.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Maintained ongoing communications with supervisor in operations center to keep teammates informed.
Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
Attached or loaded vehicles and reviewed all connections for security.
Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Reviewed all vehicles in fleet on a daily basis to determine those requiring immediate repairs and maintenance work.
Conducted vehicle inspections prior to and after every trip and performed minor repairs, including tire repair, brake changes, and light repairs to keep truck functional.
Used Forklift equipment to assist with loading and unloading vehicles and properly securing items for long road trips.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Conducted vehicle and equipment inspections to maintain safety and comply with laws.
CAP Team 2 Associate Cap Team 1 Associate, 08/2015 to 02/2019 Walmart – City, STATE,
Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.
Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
Helped customers on floor with locating, reaching and selecting merchandise.
Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions.
Suggested products to meet customers' needs or complement current selections.
Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Demonstrated great teamwork skills with staff members involved in production and transport.
Designed organization system for all items in warehouse, streamlining package storing procedures to decrease downtime.
Received orders via phone, mail, fax and internet daily.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Continuously moved and unpacked over 1,000s pounds of 1,000s packages, maintaining efficiency and accuracy for long shifts.
Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Reordered stock to replenish inventory without interruption to production
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Packed over 1,000s pounds of 1,000s products daily while keeping detailed records of productivity and identifying areas for improvement.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Identified safety hazards and notified management to determine proper resolution of issues.
Operated office equipment and technology, including computers, handhelds and registers.
Conveyed inventory levels and processes to internal and external customers to meet diverse requirements and smooth process flow.
Used handhelds to accurately label and mark over 1,000s grocery, back stock, and floor packages daily, diligently examining labels and packages for defects or inaccurate labels.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Bent, lifted, opened, and moved all store products weighing up to 100 pounds.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
Replenished inventory with focus on addressing customer needs.
Managed vendor relationships to support supply chain and maintain product quality.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Communicated effectively with members of public in often crowded and noisy environments.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Operated forklift to elevate or place merchandise in appropriate areas.
Filled daily specialized requests and completed wholesale orders.
Used slicers and other department equipment to prepare cuts of meat for customers.
Used meat/deli equipment to cut, measure and clean products.
Kept detailed records of meat cuts to ensure accurate inventories.
Completed over 1,000s special daily orders, worth over $100s of $1,000s.
Cut, wrapped, weighed and labeled orders for customers.
Accepted and examined quality and correctness of 100s daily meat deliveries.
Checked products for temperature and expiration dates to maintain consumer safety.
Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
Maintained proper food temperatures for over 100s of different products.
Kept detailed track of inventories and restocked products in cold storage units.
Organized food items on serving trays and in carry-out packages.
Reviewed contents on food trays to check receiving complete order.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Took orders, prepared foods and processed payments in full-service all establishment.
Prepared large batches of deli food according to standard recipes.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Resolved customer concerns and relayed relevant information to supervisor.
Washed, peeled, cut and measured recipe ingredients.
Complied with company service standards, including inventory and cash control procedures.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Monitored and counted food stock and supplies to reorder on time.
Received food orders from individuals and explained offerings.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Verified orders and bagged items for easy transport.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Assisted customers based on currently available product, promotional and policy information.
Assisted customers by carrying packages and bags and securing purchases in vehicles.
Cleaned shelves and restocked with new inventory when products were running low.
Reviewed current planograms and end cap placements to properly merchandise items.
Facilitated inventory and stock management to replenish inventories and minimize excess.
Helped customers complete purchases, including processing payments and bagging items.
Updated signage to reflect current prices and help promote target merchandise.
Updated signage to reflect current prices and help promote target merchandise.
Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Constructed product displays and hung new signage.
Removed outdated and overripe items from stock to eliminate health risks.
Hired and trained team members to carry out department tasks.
Assessed floor displays to determine which merchandise required restocking.
Cleaned up spills, collected trash and swept and mopped floors.
Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Prepared daily sales and weekly inventory reports with handhelds and computers.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Notified supervisor/managers immediately of any spills or majior issue, enabling quick clean-up and remediation.
Worked safely and efficiently when handling seafood products.
Performed cycle counts and monthly inventory audits.
Verified invoices against delivered merchandise to check shipment accuracy.
Greeted customers and offered assistance with retrieving and locating products throughout store.
Secured products when transporting to different areas of store to prevent merchandise damage.
Established and managed objectives for team production and customer service.
Adhered to established recipes when preparing seafood entrees.
Kept inventory purchases in line with demand to minimize loss.
Participated in available training courses to improve sales skills and product knowledge.
Checked prices and found requested products in the store for customers.
Took apart equipment to rinse, clean and sanitize all components.
Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
Restocked produce and removed expired or damaged merchandise.
Performed within front-end team, assisting manager and co-workers with all tasks.
Followed cleaning schedule for floors, walls and storage areas.
Prepared cut vegetables and fruits and packaged for purchase.
Operated cash registers, scanners and computers to itemize and total customer purchases.
Stocked or re-stocked products in check-out lines and end-cap displays.
Used [Type] and [Type] equipment to pull items from stock and add to store shelves and bins.
Monitored work environment for safety, cleanliness and organization throughout shift.
Implemented markdowns by retagging products and changing shelf markers.
Checked prices and pulled product for customers.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Assisted customers with getting groceries loaded in vehicles.
Managed cash register operations using POS system, including processing sales and returns.
Answered over 1,000 questions and inquiries per shift regarding products, prices and availability.
Moved merchandise to departments using equipment such as hand trucks.
Retrieved carts from returns and the parking lot.
Made proactive suggestions to customers to move expiring products.
Faced merchandise in freezers and shelves for display.
Followed all food safety and health code standards.
Helped to complete inventory audits every week.
Greeted customers and provided immediate and courteous service at all times.
Reviewed the quality of displayed products and removed old or poor quality merchandise.
Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
Placed new produce orders based on expected demand.
Participated in inventory loss prevention objectives by closely monitoring suspicious customer activities.
Trained and mentored 100s new employees in 2015 on sales procedures and business practices, boosting customer satisfaction ratings 98%.
Arranged products in organized and professional manner.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Operated different grocery store equipment, including balers, power jacks and slicing machines.
Front End Supervisor, 07/2012 to 07/2016 Dillon's Grocery Store – City, STATE,
Delegated work to employees based on shift requirements, individual strengths and unique training.
Controlled cash movements and department expenses to maintain budgetary goals.
Promoted store loyalty program to increase customer engagement and drive consistent sales.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Enhanced sales by implementing merchandising and promotional improvements.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Organized and updated schedules to optimize coverage for expected customer demands.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Increased average scanned items per hour to new bests during high-volume shifts, improving productivity 100%.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
Managed opening and closing procedures by reconciling sales records and cash transactions with store software.
Monitored security zones to uphold effective store protection procedures.
Brought about remarkable results by motivating employees to seek out opportunities for continuous improvement.
Resolved customer problems by investigating issues, answering questions and building rapport.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Created and optimized employee schedules to secure proper coverage for all shifts.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Managed customer complaints and rectified issues to complete satisfaction.
Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Supervised team of 20 cashier, sacker, customer service, and janitors promoting positive work environment through effective communication, active engagement and hands-on assistance.
Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Delegated work to 20 different employees based on shift requirements, individual strengths and unique training.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Delivered key administrative support to coworkers, taking on additional tasks during peak times.
Cultivated environment focused on customer satisfaction and unparalleled support.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Education and Training
Bachelor of Arts: Pastoral Counseling, Expected in 05/2019 Heartland Baptist Bible College - Oklahoma City, OK, GPA:
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