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Pest Control Technician Resume Example

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PEST CONTROL TECHNICIAN
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Conflict mediation
  • Pest identification
  • Reporting and documentation
  • Pest control chemicals
  • Bilingual
  • Bilingual Spanish and English
  • Servicing accounts
  • Managerial experience
  • Accounts payable/receivable
  • Updating accounts
Experience
Pest Control Technician
City, StateCompany Name/Jul 2018 to Jun 2020
  • Estimated costs, collected payments and issued receipts to keep financial and client account accurate.
  • Identified infestations and isolated sources with physical inspections of premises.
  • Set mechanical traps, baits and glue boards to remove pests from interior areas.
  • Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
  • Determined extent of damage to property and structures, as well as optimal methods of remediation.
  • Maintained knowledge and adhered to state rules and regulations.
  • Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
  • Utilized appropriate protective gear and equipment during application.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Identified pest issues, placed traps and bait and removed dead pests after extermination.
  • Explained pest control treatments, including trapping and description to inform and educate customers.
  • Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Inspected homes for termites for free to increase company exposure and business leads.
  • Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
Manager Trainee
City, StateCompany Name/Apr 2012 to Jan 2016
  • Increased client revenue by creating effective advertising campaigns.
  • Boosted client satisfaction ratings by actively listening and resolving customers comments and concerns.
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Supported sales team by delivering current territory sales data and costing information.
  • Maintained customer base by facilitating market research to formulate brand strategies.
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Strengthened online presence to capitalize on emerging trends.
  • Identified potential customers and evaluated market potential.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Accepted and processed customer payments and applied toward account balances.
  • Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Educated customers on special pricing opportunities and company offerings.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Set up and activated customer accounts.
  • Cultivated relationships with customers and drove business development by delivering product knowledge.
  • Documented conversations with customers to track requests, problems and solutions.
  • Worked with managers to develop service improvement initiatives.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Reviewed account and service histories to identify trends and issues.
Maintenance Assistant
City, StateCompany Name/May 2010 to Jan 2012
  • Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
  • Cleaned building interior regularly to uphold strict professional standards.
  • Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
  • Replaced worn and damaged parts to keep maintenance equipment fully functional.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Secured all doors and windows after hours to prevent theft and trespassers.
  • Assisted mechanics with larger, more complicated repairs.
Front Desk Personnel
City, StateCompany Name/Mar 2008 to Sep 2011
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Reordered stock to replenish inventory without interruption to production
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Conveyed subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Replenished inventory with focus on addressing customer needs.
  • Scanned materials into and out of inventory using barcode tags.
  • Accurately received, stored and shipped products safely and efficiently.
  • Monitored warehouse for debris, deposited waste into appropriate piles and stacked baled trash.
  • Operated industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Reviewed equipment for defects and performed repairs or maintenance tasks.
  • Recorded receipt of materials on drivers' paperwork.
  • Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting machines to maintain optimal performance and limit overtime cost.
Education and Training
GEDLuzerne County Community CollegeAug 2012City, State
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Resume Overview

School Attended

  • Luzerne County Community College

Job Titles Held:

  • Pest Control Technician
  • Manager Trainee
  • Maintenance Assistant
  • Front Desk Personnel

Degrees

  • GED

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