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personal care assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Retail management professional proficient in managing multiple simultaneous tasks. Motivational leader with self-directed nature and key strengths in financial administration, scheduling and training. Manage multiple retail store departments with well-coordinated strategies, industry expertise and exceptional leadership talents. Focused on expanding offerings, increasing customers and boosting revenue with proactive approaches.

Skills
  • Compassionate patient care
  • Medication management
  • Adaptable under pressure
  • Household organization
  • Creating store processes
  • Reliable and trustworthy
  • Computer skills
  • Team management
  • Critical thinking
  • Basic math
  • Data management
  • Active listening
  • Project planning
  • Friendly, positive attitude
  • POS systems
  • Cash management
  • Scanner operations
  • Customer assistance
  • Cash register operation
  • Cash counting machine operations
  • Credit and cash transactions
  • Coin counting
  • Returns and exchanges
Experience
Personal Care Assistant, 06/2016 - Current
Geisinger Pocono Lake, PA,
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Assisted with meal planning to meet nutritional plans.
  • Transported patients to medical, dental and personal care appointments.
  • Laundered clothing and bedding to prevent infection.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
Retail Pricing Coordinator, 09/2019 - 05/2020
Micro Center Duluth, GA,
  • Checked products for quality and accurate pricing.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Constructed product displays and hung new signage.
  • Counted and balanced registers.
  • Directed and supervised staff performance.
  • Used Point of Sale register system to complete transactions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Instructed staff on procedures for handling difficult transactions.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Grew revenue by improving sales and service strategies.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Wrote and submitted reports.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Recognized for exceptional shift performance.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
Cashier, 09/2017 - 04/2019
Bi-Mart Corporation Grants Pass, OR,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Education and Training
High School Diploma: , Expected in 05/2017
-
Homeschooled - Saint Cloud,
GPA:
Status -

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Resume Overview

School Attended

  • Homeschooled

Job Titles Held:

  • Personal Care Assistant
  • Retail Pricing Coordinator
  • Cashier

Degrees

  • High School Diploma

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