People And Process Consultant/Network Administrator Resume Example Company Name

PEOPLE AND PROCESS CONSULTANT/NETWORK ADMINISTRATOR

Professional Summary

Strong healthcare industry and clinical leader with responsibilities across several service areas.
Knowledge of The Joint Commission accreditation standards with experience successfully interpreting and implementing standards.
Ability to think strategically and analytically regarding business processes, operational inefficiencies and technical challenges with the capacity to build and convey persuasive value propositions and business plans.
Ability to work cross-organizationally while building consensus from all team members and stakeholders within and outside of the organization.
Skilled executive leader with proven results/accomplishments at creating and maintaining competitive advantages by leading, driving and managing organizational development projects to successful completion.
Ability to quickly contribute within any operational setting and industry; while identifying challenges and risks and strategically preparing the team for successful execution. Keen strategic planning ability, operational oversight and possess “will-do” work ethic.
Ability to develop, lead and manage diverse, high performing teams while recognizing individual strengths through mentoring and coaching for overall team excellence.
Possess extensive healthcare and business operations expertise utilizing proven best practice methodologies, including preparing, implementing and overseeing operating budgets.
Exceptional negotiation and problem-solving skills.

Skills

EXECUTIVE SUMMARY
Executive-level learning leader with extensive experience in leading strategic learning, development and talent acquisition functions in corporate environments. Expertise in developing, implementing, evaluating and leading fully integrated employee, leader, teaching and learning process strategies for team member performance management through:
Strategic planning & execution
Analysis and critical thinking
Leadership & management development
Performance management & succession planning

Leading and managing diverse teams, coaching & mentoring
Talent Management & Recruitment
Learning Design and Delivery
Organizational & Workforce Development
Talent Acquisition Strategies

Work History

08/2020 to CurrentPeople and Process Consultant/Network AdministratorCompany Name | City, State

Consultant and administrator to physician's office practice related to people development and process improvement.
Formulate policies and procedures consistent and compliant with regulatory entities and requirements, ensured operational activities met regulatory standards, and directed day-to-day operations.
Collaborate with physician owner for budgeting and resource allocation to ensure overall company goals and objectives are successfully achieved.
Develop and facilitate training programs and learning experiences for clinical practitioners and office staff to ensure continuous performance and competitive advantage.
Developed and updated department goals and achievements throughout fiscal year.
Responded to inquiries from doctors, nurses and patients with accurate information.
Monitor, inform and problem solve with physician owner on expenditures and plans concerning budget and fiscal matters.
Represent practice during board and community meetings, delivering supporting information and announcing new programs and initiatives.

04/2012 to 08/2020Executive Director, Learning & DevelopmentCompany Name | City, State

Design strategic and long-term talent management systems in multi-service healthcare organization.
Lead strategic operational functions for talent acquisition, network-wide learning, organizational development and workforce development.
Managed $10 million budget across five cost centers, provided leadership for four directors, two managers, and 35 employees.
Developed and leveraged a variety of recruiting strategies and methodologies designed to attract and retain top talent.
Successfully develop strategies to improve organizational performance through leadership and management development, training and educational experiences.
Recipient of coveted Association of Talent Development “BEST Award” 2018 in recognition of demonstration of enterprise-wide success through talent development.
Developed and implemented organization-wide succession planning process and infrastructure to assist with identifying future leaders, reduce recruitment/retention costs and identify and address competency gaps.
Effectively lead organization-wide training and learning programs using strategies and tools to assist organization leaders with applying effective leadership skills for overall performance that positively impacted employee engagement scores that resulted in unprecedented employee engagement improvements from 24th to 90th percentile.
Successfully led the re-design of new employee orientation and annual compliance training to an online, interactive, experiential format which assists with overall organizational retention and compliance efforts and initiatives.
Created workforce development infrastructure and strategy to positively influence employee engagement, retention, and fortifying the organization's future performance.
Nominated for 2018 Recruitment Team of the Year by HRO Today Association.
Successfully led and directed talent acquisition and organizational development team's creation and launch of Internal Mobility process to create and elevate organizational bench strength to assist with solidifying and maximizing succession planning goals.
Successfully mobilized team and spearheaded efforts and activities to successfully achieve American Nurses Credentialing Center (ANCC) residency accreditation.
Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
Focused learning teams on developing innovative and cutting-edge teaching and learning approaches at all levels to improved job performance.
Enhanced performance management systems and implemented Cornerstone platforms and succession planning programs to improve organizational objectives.
Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
Introduced new matrix organizational plan with clear roles and responsibilities to enhance processes while ensuring quality and regulatory compliance.
Met with senior executives and provided staff support to attain organizational goals.
Established personnel performance metrics to encourage efforts toward common goals.
Gathered, analyzed and compiled data into reports to be distributed to senior executives.
Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.

02/2006 to 04/2010Sr. Director, Learning and DevelopmentCompany Name | City, State

Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
Strategized with senior executives and executed corporate-wide learning and development plans.
Partnered with Diversity and Inclusion leaders to identify and support corporate-wide learning and development needs.
Effectively led organization-wide new employee orientation, training and learning programs using strategies and tools to assist employees with overall job performance.
Reported on ROI based on pre- and post-training behaviors, metrics and skills assessments.
Authored course materials such as video scripts, participant guides and job aids.
Built leadership and employee development curriculum for more than [Number][Type] employees.

Education

Executive Doctor of Education, Chief Learning Officer | EducationUniversity Of Pennsylvania, City, State

Propose graduation date: May 2021

Master of Science | Nursing (Education and Administration)The University Of Texas At Arlington, City, State

Bachelor of Science | NursingTexas Woman's University, City, State

Additional Information

PROFESSIONAL LICENSE , Registered Nurse License

Accomplishments

§ Recipient of coveted Association of Talent Development “BEST Award” 2018 in recognition of demonstration of enterprise-wide success through talent development.

§ Developed and implemented organization-wide succession planning process and infrastructure to assist with identifying future leaders, reduce recruitment/retention costs and identify and address competency gaps.

§ Effectively lead organization-wide training and learning programs using strategies and tools to assist organization leaders with applying effective leadership skills for overall performance that positively impacted employee engagement scores that resulted in unprecedented employee engagement improvements from 24th to 90th percentile.

§ Successfully led the re-design of new employee orientation and annual compliance training to an online, interactive, experiential format which assists with overall organizational retention and compliance efforts and initiatives.

§ Created workforce development infrastructure and strategy to positively influence employee engagement, retention, and fortifying the organization's future performance.

§ Nominated for 2018 Recruitment Team of the Year by HRO Today Association.

§ Successfully led and directed talent acquisition and organizational development team's creation and launch of Internal Mobility process to create and elevate organizational bench strength to assist with solidifying and maximizing succession planning goals.

§ Successfully mobilized team and spearheaded efforts and activities to successfully achieve American Nurses Credentialing Center (ANCC) residency accreditation.

Resume Overview

School Attended

University Of Pennsylvania
The University Of Texas At Arlington
Texas Woman's University

Job Titles Held:

People and Process Consultant/Network Administrator
Executive Director, Learning & Development
Sr. Director, Learning and Development

Degrees

Executive Doctor of Education, Chief Learning Officer | Education
Master of Science | Nursing (Education and Administration)
Bachelor of Science | Nursing

People and Process Consultant/Network Administrator Resume Example

Resume Score: 80%

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