Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for customer service, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Proper phone etiquette
Friendly, positive attitude
Trustworthy & Reliable
MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access)
Google Drive (Docs)
Social Media Skills (post engagement, reach, client interaction)
Typing (30 WPM)
Experience
Peer to Peer Support Provider - FNL Advisor , 3/16/20 to Current Department Of The Interior – Grand Coulee, WA,
Build strong and trusting rapport with clients and loved ones
Engage with children, adolescents, transitional age youth,
adults, and older adults as well as their families while maintaining our support programs
Help provide a number of opportunities for group wellness activities that are free of charge and designed to strengthen recovery, promote flexibility and instill aspiration without judgement
Provide non-clinical one-on-one peer support
Offer a sounding board and a shoulder to lean on
Advocate with individuals for what they need and support people in crisis
Serve as a role model for recovery and wellness and self-advocacy. Provide feedback and insight into the value of every individual's unique recovery experience
Work in partnership with individuals and with other agencies
Facilitate an FNL chapter with community youth
Help create meaningful and caring relationships among youth and with adults by executing group and peer driven events and activities while incorporating community development
Create chances for youth to contribute to their community, learn about what's available to them as well as join in the community coalitions to help bring about community change and or make policy recommendations to decision-making bodies
Provide a safe and confidential space for chapters to meet and express themselves openly
Educate the community about suicide prevention and what outlets and resources are available for all age groups
Plan and facilitate youth-led activities within the community to build and encourage healthy youth and adult relationships while bringing awareness to the community
Office Automation Assistant, 03/2018 to 07/2019 Hendrickson International – Canton, OH,
Trained fellow employees in time and attendance
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling employee information
Performed a variety of clerical and administrative functions including completing daily headcount and inputting time and attendance for 30 plus employees while meeting necessary deadlines
Ensure that administrative quality through the directorate is high by leveraging organization skills and various forms of standard procedures and regulatory guidance.
Ensure that supervisor’s, work leaders and administrative assistants communicate and coordinate efforts in order to achieve optimum performance throughout the organization on a day-to-day basis.
Accurately answer routine questions, relying on a variety of knowledge bases and professional resources to achieve optimum accuracy
Provide information when tours or audits come through the area of responsibility.
Complete written communications by established deadline 95 percent of the time with no more than three deficiencies per page daily
Answer telephones, directing callers to the appropriate party, greet all visitors politely, answer inquiries directly or through the appropriate subject matter expert in a timely manner
Submit various work orders in order to keep production afloat
Assist the director’s administrative assistant in the preparation of annual training plans
Track annual training requirements and compliance and distribute training information such as release dates and deadlines to other administrative assistants and employees
Complete requested tasks in a timely manner to ensure compliance and completion
Create and distribute electronic email daily
Possess the ability to prioritize under pressure in order to meet all necessary deadlines and requirements
Initiate personal protective equipment requests for all employees in need of new work boots and or specialty shoes
Gather data and run reports daily to help support findings and justifications within my directorate
Complete multiple memorandums for record upon request. Upload necessary documents into SharePoint daily for record
Create clinic appointments, blood drive appointments, and CAC renewal appointments for all employees within established timelines to ensure continuity of operations
Use office automation software to retrieve, distribute, update and store electronic data and prepare various documents and reports, as well as maintain outlook calendars and mail management
Maintain time and attendance records to ensure timeliness of payroll
Manage inventory of supplies to ensure availability for office
Assist the Administrative Support Assistant assist the Depot Protocol Officer where proper protocol is observed
Participate in all trainings and courses essential for assigned roles and responsibilities
Materials Handler, 03/2016 to 06/2017 Capital Vacations – Kennebunk, ME,
Performed a full ranged of material dispositioning from identification and acceptance through disposal in accordance with various government regulations and technical manuals
Operate a variety of manual and automated systems to include precision measurement tools , standard forms, and government information systems (LMP, GCSS) on various platforms
Delegated tasks and instructions to subordinates to ensure operations were completed within planned hours per project and directed minimum production levels
Managed inventory, supply equipment and workforce for projects
Performed a variety of packing and preservation activities in accordance with regulatory and technical guidance
Performed quality checks of the team's effort for quality and compliance
Kept supervisor apprised of status, progress of work, causes of delays, overall work operations, problems and training requirements for individual employees
Assured that safety and housekeeping rules were followed as well as PPE was being used and that employees knew SOP and JHA per operations
Worked along with other coworkers, setting the pace
Lifeguard, 05/2012 to 09/2015 MWR – City, STATE,
Kept watch over swimmers to respond quickly to distress situations.
Maintained neat and clean pool area and clean water.
Monitored behaviors for safety violations and took steps to prevent further violations.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Observed all sections of assigned water zone of responsibility.
Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Adhered strictly to emergency action plans.
Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
Kept equipment in good working order with frequent inspections and minor repairs.
Patrolled to identify anyone needing assistance and offered immediate care.
Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
Delivered basic life support in emergency situations, including CPR to stabilize individuals prior to ambulance arrival.
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Contacted emergency personnel and provided aid while waiting for further assistance.
Communicated complex operations, pool or visitor issues to supervisor for assistance with remediation.
Education and Training
High School Diploma: , Expected in 06/2015 Herlong High School - Herlong, CA GPA:
3.52 GPA
Honor Roll Spring 2012, Fall 2013, Spring 2014
Student Council Member
TRAINING
MHFA USA Certified - 02/2021
Attended FNL 101 & Leadership Training Institute - 06/2021
Suicide Prevention Trainings - 01/2021
Certifications
Certified Lifeguard, CPR Certified - Red Cross - 2012-2018
Mental Health First Aid USA - National Council for Behavioral Health - 2021
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