Responsible Financial Counselor and Patient Financial Services/Billing with excellent communication skills demonstrated by 8 years of experience in healthcare.
Strong ability to communicate clearly and effectively to patients and co-workers
PATIENT FINANCIAL SERVICES
Fair Debt Collection Practices Act
Certified Application Counselor(CAC)- Affordable Care Act
Strong planning skills
Strong work ethic
Team player with positive attitude
Good written communication
Mosaic Life CareSeptember 2014 to CurrentPatient Financial Services St Joseph, MO
Submitted refund requests for claims paid in error.
Acted as a liaison between the business department, and billers resolving billing and reimbursement accuracy.
Posted charges, payments and adjustments.
Meet with customers to discuss billing issues regarding insurance issues, insurance updates, financial assistance, special contracts, payment plans, any coding issues that needing to be sent back for corrections to a coder and resubmitted.
Mosaic Life CareFebruary 2008 to September 2014Enterprise Financial Counseling St Joseph, MO
Responsible for assisting patients with help in applying for Medicaid while inpatient and after being discharged.
Worked in clinics to implement financial assistance projects
Worked with patients in setting up insurance premiums for Obamacare.
Offered assistance in setting up and helping patients with financial assistance and other options regarding their medical bills.
TRS LegalMay 2003 to February 2008Legal Assist Rep St Joseph, MO
Responsible for working books on collections for automobiles loans
Worked with attorney offices to obtain information needed to present for court dates.
Set up itinerary for travel and gathering packet documents for manager or assistant to present in court for collections.
Eckerd Health ServicesMay 2002 to March 2003MD Calls Kansas City, MO
Did training to learn translations and calculations for birth control, tablets, capsules, powders, topical, eye drops, liquids, insulin, and inhalers.
After all training worked in a department in which we communicated with doctor's offices in taking and printing scripts through the verification of the in house pharmacist.
Resulting in a Pharmacy Technician.
Education and Training
Vatterott College1996Computer Office Assistance: ComputerSt Joseph, MO, USA