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passport to success program coach resume example with 6 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Experienced Academic Coach delivering supportive services and academic guidance to a diverse student population. Offering excellent planning, problem solving, and organizational abilities. Determined in helping students achieve educational goals and personal well-being. Talented in meeting the objectives of the counseling program by providing preventative education, advocacy, mediation and counseling to students. Sensitive to socioeconomic and cultural difference of students. Professional first-rate client advocacy skills and extensive knowledge of community resources. Recognized for compassionate demeanor and excellent social perceptiveness.

Skills
  • Academic counseling
  • College application assistance
  • Curriculum requirements expertise
  • Strategic decision-making
  • Excellent interpersonal and written communication
  • Career counseling
  • Course planning and organization
  • Individual and family support
  • Mediation and crisis intervention
  • Career planning
  • Team collaboration and leadership
  • Counseling and therapy
  • Access Banner Self-Service, Degree Works & Simplicity Insight expertise
  • Video Conferencing- Microsoft Teams, Zoom, Google Meets & Webex
  • Microsoft Office 365
Work History
07/2021 to Current
Family Economic Security Program (FESP) Coach B.F. Saul Company Hospitality Sterling, VA,
  • Provide support and guidance to students experiencing academic and personal troubles.
  • Answer student inquiries and resolved problems related to curriculum, finances, and career.
  • Maintain student database and electronic records for each student contact.
  • Educate students on course selection to align with career goals.
  • Coordinated follow-up and student outreach to monitor academic and financial progress for at-risk students.
  • Provide comprehensive support services encompassing financial, career, academic, and personal goals of student.
  • Worked with students one-on-one to pick classes coinciding with educational and career plans.
  • Guide students in development of realistic goals and enhanced accountability on financial matters.
07/2019 to 07/2021
Passport to Success Program Coach Rochester General Health System Oakfield, NY,
  • Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
  • Worked with Registrar department to outline and schedule course offerings required for students.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Maintained student database and electronic records for each student contact.
  • Educated students on course selection to align with career goals.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Provided comprehensive support services encompassing career and personal goals of student.
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
  • Enrolled over 150 students with GPA below 2.0
06/2017 to 08/2018
Human Resources Intern Pratt & Whitney City, STATE,
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.
  • Worked with HR team to coordinate company events.
  • Developed strong written and verbal communication skills.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Created and updated tracking spreadsheets using Business Objects and Employee Self Service.
  • Supported over 75 Engineering Interns with housing and retention efforts
07/2016 to 08/2016
Library Intern Yale University City, STATE,
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Assisted librarian with conducting library orientation for new assistants.
  • Collected and analyzed statistics on program data and usage using Excel, Google Qualtrics, and Survey Money.
  • Developed team communications and information for meetings.
  • Carried out day-to-day duties accurately and efficiently.
  • Educated patrons on use of reference sources, card catalogs and automated information systems.
  • Input over 100 journal articles and journal reviews for the Health InterNetwork Access to Research Initiative (HINARI) Database.
08/2012 to 06/2015
Peer Educator Planned Parenthood City, STATE,
  • Promoted healthy habits and practices in outreach materials and presentations.
  • Informed clients about treatment options and answered related questions.
  • Collaborated with local high school nursing departments and other community partners.
  • Educated the public regarding community health resources in community centers, schools, and churches.
  • Presented Sexual Education workshops at True Colors, Inc. Conference and Planned Parenthood Regional STARS Conference.
Education
Expected in 05/2019 to to
Bachelor of Arts: Psychology
Hampton University - Hampton, VA
GPA:
  • Member of Alpha Kappa Alpha Sorority, Incorporated
  • Member of Phi Eta Sigma Fraternity, Inc.
  • Member of Golden Key Honor Society
  • Graduated with 3.33 GPA
  • Member of Student Government Association's Women's Caucus

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Resume Overview

School Attended

  • Hampton University

Job Titles Held:

  • Family Economic Security Program (FESP) Coach
  • Passport to Success Program Coach
  • Human Resources Intern
  • Library Intern
  • Peer Educator

Degrees

  • Bachelor of Arts

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