Task oriented employee with years of relevant experience to offer. A self-driven individual who
works collaboratively in a team environment to provide exceptional results.
Passport Technician03/2016 to CurrentCity of Mill CreekEverett, WA
Receive and examine passport applications for completeness. Review supporting documents to ensure all materials are for processing. Examine evidence of citizenship submitted with the application to establish its authenticity and adequacy. Provide front desk reception duties such as screening phone calls, receiving and directing visitors. Collect required fees and balance cash receipts. Assist the Business and Finance department with assigned adhoc administrative tasks and
Administrative Assistant06/2014 to 08/2015Northshore Christian Church & AcademyEverett, WA
Assistant to the Executive Pastor of Discipleship heavily involved in national and global partner ministries. Provided day to day office administration. Produced researched and analyzed reports, meeting and travel agendas, drafted letters and email communications, created study curriculums for classes and conferences. Extensive travel arrangements and logistics for several Pastors, Directors and Elders including traveling speakers. Monitored budget,
generated expense reports, reimbursements and purchase orders. Maintained executive calendar, scheduled meetings including appointments and conference calls. Event planning and coordinating; executed all aspects of several onsite and offsite events, serving as a liaison through
event planning process, internally communicate all event details to other departments, coordinated with
vendors and managed delivery and setup timelines, managed event staff as their event day direct report, troubleshoot on event
group and monitoring situations with quick thinking and problem solving, assisted in the continual development for efficient planning strategies.
Food Services Department Secretary09/2010 to 05/2014Marysville School DistrictMarysville, WA
Provided customer service to staff, students and parents to resolve conflict and disseminate information. Provided reception duties such as answering multiple phone lines, meet, greet and direct visitors. Attended and/or scheduled meetings and trainings. Travel arrangements as required for several Food Services Managers and staff. Processed free and reduced applications, analyzed and determined applications eligibility criteria in making decision according to OSPI rules and regulations. Performed required annual audits on applications received and other department processes. Produced necessary reports for various departments. Trained and supervised office support and food service workers including Managers. Explained documents and requirements and answered procedural questions. Collected food service personnel time-sheets, review online record keeping for accuracy. Coordinated with staff and outside agencies/vendors to ensure district and/or student's needs are met. Generated reports and other required information for monthly and yearly state claim purposes. Maintained department website via Google web service. Input various data into computer systems to meet district, state, and federal regulations. Sort and distribute mail (internal and external), Ordered office and kitchen supplies.
Accounts Receivable Assistant03/2011 to 06/2012Matheus Lumber CompanyWoodinville, WA
Receive and apply payments to appropriate accounts. Process credit applications and new account client set-up. Prepare all types of job/project lien releases
Reconciliation of complex ordering and invoicing activities. End of month closing procedure. Develop and maintain key A/R and cash collection metrics.
Membership & Billing Analyst07/2007 to 03/2010Premera Blue CrossMountlake Terrace, WA
Validated appropriate accounts receivable by conducting detailed
reconciliation and audits of group premium. Answered eligibility determination on Medical, Vision and COBRA
benefits. Assigned to over forty school districts of the Washington Education
Association - small to large employee based group. Managed workloads and coordinated own day to day schedule. Educated membership and billing processes including benefits
contract interpretation. Researched and resolved enrollment eligibility discrepancies. Analyzed enrollment status and apply contract provisions varying
scenarios. Maintained enrollment and eligibility updates. Processed benefit applications.
Education and Training
Associate of Applied Science: General StudiesEdmonds Community CollegeEdmonds, WAExpected Graduation of March 2018