Partnership Specialist Resume Example

Established franchise location of "The Patch Boys" in the Suffolk County Long Island area.

• Oversaw all development and growth in the early years of the franchise. Managed all staff hiring and firing.
• Assessed daily performance of staff and implemented corrective actions.
• Directed schedule of weekly projects and anticipated timeline's for milestones and completion dates.
• Addressed customer and workplace issues to ensure swift and successful resolution with attention to headquarters compliance issues.
• Managed multiple tasks, being flexible in changing priorities to serve as both a primary liaison between customer and labor to ensure the job was completed with quality, safety and adherence to deadlines.

Sergeant Investigator - Retired New York State Trooper as permanent rank Sergeant assigned as an Investigator within the Bureau of Criminal Investigation. Assigned as a Criminal Investigator from 08/2001 through 10/2015. Served in the, Narcotics, and Criminal Investigation units. Assisted on a routine basis with the Violent Felony Warrant Squad, Major Case Unit, Gun Unit, and Forensic Unit. Road Patrol Trooper assigned to various functions of a uniformed patrol Police Officer From 3/1992 through 08/2001.

• Supervisor of Criminal Investigative Unit. Provided management and support to team of Investigators and Uniform Patrols in the absence of Commanding Officer.
• New York State Police Field Training Officer responsible for training and Ride alongs with Recruit Troopers to assess daily performance and implement corrective actions.
• Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
• New York State Police Academy Emergency Vehicle Operators Course and Blood Alcohol Concentration Instrument instructor.
• Certified Loss Prevention Officer and Train the Trainer instructor.
• Gathered preliminary investigation information as a first responder to criminal and non-criminal scenes.
• Conducted investigations to uncover ongoing crimes and crimes in progress.
• Conducted armed stationary, foot and/or vehicle patrol.
• Wrote computerized reports on arrests made, activities performed and unusual incidents observed.
• Used Incident Command System for major case investigations.
• Apprehended suspects, prepared case reports, and testified in courtroom hearings.
• Assisted local and federal agencies in criminal investigations.
• Managed investigations and prepared criminal cases for court.
• Opened investigations into issues brought up by individuals in the community.
• Operated emergency vehicles. Certified high speed pursuit vehicle operator.
• Interviewed suspects, informants, and witnesses.
• Investigated criminal and traffic offenses as they relate to the NYS Penal law and various local laws of the State of New York.