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Packing Specialist Resume Example

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PACKING SPECIALIST
Professional Summary

Meticulous Packing Operator committed to safety, quality and excellent customer service. Detail-oriented and hardworking individual offering 10 years of experience coordinating shipment arrangements, labeling packages and checking merchandise for damage. Proficient in operating forklifts, pallet jacks and dollies to load and unload supplies weighing up to 60 pounds.

Skills
  • Heavy Equipment Operation
  • Quality control
  • Stock management
  • Shipment loading
  • Item packaging
  • Teamwork
  • Supervision
  • Clerical
  • Reading comprehension
  • Project Management
  • Troubleshooting
  • Excellent work ethic
  • Cultural awareness
  • Leadership
  • Computer skills
  • Planning and Coordination
Work History
Packing Specialist, 11/2018 to 06/2019
CM Personnel Services Inc. – Dayton, Ohio
  • Executed [Number] inventory counts per [Timeframe] to identify discrepancies.
  • Sealed, packed, labeled and affixed postage on [Number] packages per [Timeframe] to prepare materials for shipping, utilizing postage meters and [Type] tools.
  • Used [Software]to prepare bills of lading and shipping documents.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines, including [Task] and [Task].
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Counted and recorded finished and rejected packaged items.
  • Stocked and sorted packaging and replenished supplies,including wrapping paper, plastic sheets, boxes, cartons, ink, glue and labels to achieve consistent productivity levels.
Shift Manager, 11/2016 to 11/2018
Marco's Pizza – Dayton, Ohio
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Tracked receipts, employee hours and inventory movements.
  • Trained and mentored new employees to maximize team performance.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
Customer Service Associate, 02/2014 to 07/2016
Best Buy Co Inc. – Beavercreek, Ohio
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [85]%.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
General Labor Construction Worker, 05/2006 to 05/2009
D&L Construction Inc. – New Albany, MS
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Boosted team efficiency and project requirements by correctly operating site equipment.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
GED: 12/2009
Ohio GED - Fairborn
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Resume Overview

Companies Worked For:

  • CM Personnel Services Inc.
  • Marco's Pizza
  • Best Buy Co Inc.
  • D&L Construction Inc.

School Attended

  • Ohio GED

Job Titles Held:

  • Packing Specialist
  • Shift Manager
  • Customer Service Associate
  • General Labor Construction Worker

Degrees

  • GED : 12/2009

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