QUALIFIFICATIONS SUMMARY Skilled and motivated Operational Support Specialist with more than five years' experience coordinating, planning, and supporting daily operational and administrative functions. Proficient at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Highly focused and driven by results and deadlines, able to effectively identify goals and priorities. Demonstrated success in developing teambuilding events; excel at scheduling meetings, coordinating travel, and managing all essential tasks. Developed and maintained on-going business relationships with client agency buyers in order to increase insertion orders and ensure accurate creative requirements Managed day-to-day office operations, AP/AR, as well as building and maintaining vendor relationship
Summary of Skills
Microsoft Office Suite (Word, Outlook, Excel, Po
Operational Support Specialist December 2009 to CurrentTASC － Madison, WI
Support three Supervisors in the Administration Department by providing a high level of organization, enthusiasm and professionalism, by maintaining consistency in procedures, by serving as a channel for communication, and by utilizing talents, expertise and resources.
Directed all administrative and project-support efforts.
Created presentations and scheduled meetings for multiple levels.
Prepared monthly, expense, time tracking, purchasing and administration reports.
Coordinated events and assisted in unconventional projects.
Team member for TASC has talent - organized, planned, and created fund raising activities for the United Way during TASC's annual company meeting.
Efficiently supported the Executive Vice President of Customer Service while his support was on a leave of absence and continued to perform normal job responsibilities.
Supported Night Administration Manager in scheduling meetings, events, ordering food, and performing research.
New Client Coordinator
Assisted representatives and scheduled welcome calls to introduce new clients to TASC products.
Call new clients to setup welcome calls and answer questions about accounts.
Maintained multiple internal spreadsheets.
Manage new client files through the introduction process.
Sales Assistant June 2008 to June 2009TV GUIDE MAGAZINE － Chicago, IL
Assist Account Executives with research and client management.
Prepared and provided background information for submitting requests for proposals.
Maintained backend systems (AIS) for inventory control of pagination, issue rollers, and revenue associated with each advertiser on an issue by issue basis.
Input and maintained revenue and pagination associated with Chicago region projections to management.
Human Resource Management, December 2011CARDINAL STRITCH UNIVERSITY － Milwaukee, WI
Bachelor of Arts : Mass CommunicationsUNIVERSITY OF WISCONSIN EAU CLAIRE － Eau Claire, WI
American Exchange ProgramCALIFORNIA STATE UNIVERSITY － San Bernadino, CA
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Companies Worked For:
TV GUIDE MAGAZINE
CARDINAL STRITCH UNIVERSITY
UNIVERSITY OF WISCONSIN EAU CLAIRE
CALIFORNIA STATE UNIVERSITY
Job Titles Held:
Operational Support Specialist
New Client Coordinator
Human Resource Management , December 2011 Bachelor of Arts : Mass Communications American Exchange Program
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