operational excellence specialist resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
As an Operational Excellence Specialist I am dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. As a District Manager I have solid experience managing all levels of multiple projects including budgeting and administration.
Skills
Client account management
Effective leader
Staff training/development
Employee scheduling
Consistently meet goals
Efficient multi-tasker
Project management
Conflict resolution
Customer service-oriented
Organized
Human resources management
Deadline-oriented
Exceptional interpersonal communication
Education
University of TennesseeKnoxville, TNExpected in N/A ā āABD (all but dissertation):Industrial Organizational Psychology - GPA:Completed all but dissertation for PhD.
Austin Peay UniversityClarksville, TNExpected in 1993 ā āMaster of Science:Psychology - GPA:
Georgia Southwestern UniversityAmericus, GAExpected in 1977 ā āBachelor of Science:Psychology - GPA:
Work History
Concord Hospital, Inc - Operational Excellence Specialist Penacook, NH, 01/2016 - 11/2016Worked in the newly formed Operational Excellence division. Helped with the development and training of processes used in operations. Purpose was to develop/improve processes with the goal of adding value for our customers by delivering a better product and adding value to our stakeholders by delivering our product in a more productive way. This was done through the use of lean six sigma tools.
Pilot Freight Services - District Manager Charleston, SC, 12/2004 - 01/2016District Manger in charge of 3 different districts during this time. Successfully ran all 3 districts. In charge of all district operations including customer scheduling, personnel scheduling, hiring and training, communicating company policies, sales, programming requests, among other duties.Training included Team Leaders, Area Managers, and District Managers.
Southern Glazer's Wine And Spirits, Llc - Area Manager Issaquah, WA, 10/2000 - 12/2004Manager in charge of 10 to 15 Team Leaders and 40 to 50 hourly counters. Hiring and training including hourly counters, Team Leaders, and Associate Area Managers. In charge of conducting and or supporting inventory events with multiple types and sizes of inventories. Conducted sales calls with great success.
Jefferson Health - Graduate Assistant Center City, MN, 06/1993 - 06/1997Graduate Teaching Assistant. Taught Social Psychology, Behavioral Statistics, and Social Psychology.Graduate Research Assistant. Conducted research.
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