Oil And Lube Technician resume example

As a Service Advisor I was responsible for writing up service tickets and making sure that we had the parts we needed to make the repairs. Listed below is a short list of some of the job duties performed:

• Discussed repairs with customers and advocated for vehicle safety.
• Documented findings and all actions taken.
• Ordered parts necessary for vehicle repairs and new installations.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Resolved problems, improved operations and provided exceptional service.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Worked flexible hours; night, weekend, and holiday shifts.
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

As a Assistant Manager of a food chain restaurant I was responsible for maintaining a shift, and closing the store for the night. Listed below as some of the daily responsiblities

• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

As opening shift manager I was responsible for opening the restaurant and making sure that everything was ready for guest on time. Part of my daily responsibilities included:

• Stocked, monitored and maintained inventory of diverse products.
• Opened doors on time, greeted patrons and offered assistance with locating needed items.
• Fielded customer complaints and comments.
• Delegated daily tasks and oversaw five to eight employees.
• Trained employees on taking orders, making drinks, bagging order, and proper cooking procedure ensuring compliance with top quality standards.
• Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Trained new employees on proper protocols and customer service standards.
• Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
• Trained and guided team members to maintain high productivity and performance metrics.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Supported regulatory compliance by overseeing all audits to verify protocol adherence.
• Assisted in recruiting, hiring and training of team members.
• Eased team transitions and new employee orientation through effective training and development.
• Demonstrated exceptional knowledge of process optimization in relation to profit and loss.