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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Punctual Oil Changer bringing five years of vehicle maintenance and repair. Well-versed in testing vehicles, repairing mechanical equipment and completing oil changes. Familiar with maintenance process for large majority of auto makes and models. Friendly and team-minded individual dedicated to delivering high-level customer service. Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires.

Skills
  • Inspecting vehicles
  • Replacing parts
  • Fluid checks
  • Brake systems
  • Battery replacements
  • Oil changes
  • Tire rotations
  • Sensor operation
  • Tire balancing
  • Forklift safety
Education
Online Course Online GED, Expected in 04/2009 GED : - GPA :
Work History
Prime Inc. - Oil and Lube Technician
Joplin, MO, 09/2019 - Current

I am the lead oil technician for Lithia Dodge in Missoula. Some of my responsibilities include overseeing three other lube technicians, all fluid services. All items listed below are part of my daily job duties:

  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Learned to perform vehicle alignments to expand automotive services skill set.
U-Haul - Truck Service Advisor
Douglasville, GA, 07/2020 - 12/2020

As a Service Advisor I was responsible for writing up service tickets and making sure that we had the parts we needed to make the repairs. Listed below is a short list of some of the job duties performed:

  • Discussed repairs with customers and advocated for vehicle safety.
  • Documented findings and all actions taken.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved problems, improved operations and provided exceptional service.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Raising Cane's - Assistant Manager
Weatherford, TX, 12/2018 - 08/2019

As a Assistant Manager of a food chain restaurant I was responsible for maintaining a shift, and closing the store for the night. Listed below as some of the daily responsiblities

  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Sonic Drive In - Opening Shift Manager
City, STATE, 09/2012 - 12/2018

As opening shift manager I was responsible for opening the restaurant and making sure that everything was ready for guest on time. Part of my daily responsibilities included:

  • Stocked, monitored and maintained inventory of diverse products.
  • Opened doors on time, greeted patrons and offered assistance with locating needed items.
  • Fielded customer complaints and comments.
  • Delegated daily tasks and oversaw five to eight employees.
  • Trained employees on taking orders, making drinks, bagging order, and proper cooking procedure ensuring compliance with top quality standards.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Trained new employees on proper protocols and customer service standards.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Assisted in recruiting, hiring and training of team members.
  • Eased team transitions and new employee orientation through effective training and development.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.

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resume Strength

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Resume Overview

School Attended

  • Online Course

Job Titles Held:

  • Oil and Lube Technician
  • Truck Service Advisor
  • Assistant Manager
  • Opening Shift Manager

Degrees

  • GED

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