(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Multi-talented Administration Officer successful at stepping into many different roles each day. Well-versed in driving advancements in diverse areas, such as quality control, team productivity and customer service. Offering 15 years of experience in various industries.

  • MS Office Suite
  • (BDMS) Xtender,
  • Medical Terminology
  • Customer Service
  • Banner (INB)
  • ICD – 10
  • Filemaker Pro
  • Academic, Proposals
  • Multi-line phone systems
  • Detailed meeting minutes
  • PC proficient
  • Scheduling and calendar management
  • Back office operations
  • Records management systems
  • Customer Service, Spreadsheet
  • Database management
  • Fax machines, Word processing
  • Recruiting
  • Employee relations
Education and Training
Southern Illinois University Carbondale Carbondale, IL Expected in 2023 Master of Science : Health Administration - GPA :
Southern Illinois University Carbondale, IL, Expected in 12/2020 Bachelor of Science : Healthcare Management - GPA :
  • GPA: 3.78, Dean's List Honoree Spring 2018
  • Dean's List Honoree Fall 2018
  • Dean's List Honoree Summer 2019
  • Dean's List Honoree Fall 2019
  • Dean's List Honoree Spring 2020
  • Honor Society Member
  • Minor in Health Informatics
  • Minor in Long Term Care Administration
Paramount Equity Mortgage - OFFICE SUPPORT SPECIALIST
Austin, TX, 02/2014 - Current
  • Answered phone calls and directed to appropriate staff members.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
Capital Area Community Services Inc. Head Start - BUS DRIVER
MI, State, 11/2013 - 04/2014
  • Follow safety rules as students board and exit buses or cross streets near bus stops.
  • Comply with traffic regulations to operate vehicles safely and courteously.
  • Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • Maintain order among pupils during trips to ensure safety.
  • Escort small children across roads and highways.
  • Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares received.
Pacific Office Automation - PURCHASING ASSISTANT
Centennial, CO, 07/2009 - 04/2013
  • Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
  • Interview vendors and visit suppliers' plants and distribution centers to examine and learn about products, services, and prices.
  • Monitor and follow applicable laws and regulations.
  • Review catalogs, industry periodicals, directories, trade journals, and Internet sites and consult with other department personnel to locate necessary goods and services.
  • Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
  • Prepared contract agreements and other documentation, as needed.
Duncombe, IA, 02/2002 - 05/2006
  • Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering academic institutions, departments, or alumni organizations.
  • Participate in faculty and college committee activities.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Formatting
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Southern Illinois University Carbondale
  • Southern Illinois University

Job Titles Held:



  • Master of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: