LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Multi-talented Administration Officer successful at stepping into many different roles each day. Well-versed in driving advancements in diverse areas, such as quality control, team productivity and customer service. Offering 15 years of experience in various industries.

Skills
  • MS Office Suite
  • (BDMS) Xtender,
  • Medical Terminology
  • Customer Service
  • Banner (INB)
  • ICD – 10
  • Filemaker Pro
  • Academic, Proposals
  • Multi-line phone systems
  • Detailed meeting minutes
  • PC proficient
  • Scheduling and calendar management
  • Back office operations
  • Records management systems
  • Customer Service, Spreadsheet
  • Database management
  • Fax machines, Word processing
  • Recruiting
  • Employee relations
Education and Training
Southern Illinois University Carbondale Carbondale, IL Expected in 2023 Master of Science : Health Administration - GPA :
Southern Illinois University Carbondale, IL, Expected in 12/2020 Bachelor of Science : Healthcare Management - GPA :
  • GPA: 3.78, Dean's List Honoree Spring 2018
  • Dean's List Honoree Fall 2018
  • Dean's List Honoree Summer 2019
  • Dean's List Honoree Fall 2019
  • Dean's List Honoree Spring 2020
  • Honor Society Member
  • Minor in Health Informatics
  • Minor in Long Term Care Administration
Experience
Paramount Equity Mortgage - OFFICE SUPPORT SPECIALIST
Austin, TX, 02/2014 - Current
  • Answered phone calls and directed to appropriate staff members.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
Capital Area Community Services Inc. Head Start - BUS DRIVER
MI, State, 11/2013 - 04/2014
  • Follow safety rules as students board and exit buses or cross streets near bus stops.
  • Comply with traffic regulations to operate vehicles safely and courteously.
  • Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • Maintain order among pupils during trips to ensure safety.
  • Escort small children across roads and highways.
  • Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares received.
Pacific Office Automation - PURCHASING ASSISTANT
Centennial, CO, 07/2009 - 04/2013
  • Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
  • Interview vendors and visit suppliers' plants and distribution centers to examine and learn about products, services, and prices.
  • Monitor and follow applicable laws and regulations.
  • Review catalogs, industry periodicals, directories, trade journals, and Internet sites and consult with other department personnel to locate necessary goods and services.
  • Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
  • Prepared contract agreements and other documentation, as needed.
Koch Industries, Inc. - ADMINISTRATIVE ASSISTANT
Duncombe, IA, 02/2002 - 05/2006
  • Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering academic institutions, departments, or alumni organizations.
  • Participate in faculty and college committee activities.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.

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Resume Overview

School Attended

  • Southern Illinois University Carbondale
  • Southern Illinois University

Job Titles Held:

  • OFFICE SUPPORT SPECIALIST
  • BUS DRIVER
  • PURCHASING ASSISTANT
  • ADMINISTRATIVE ASSISTANT

Degrees

  • Master of Science
  • Bachelor of Science

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