Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Accomplished professional with extensive leadership roles and responsibilities, including Charge Nurse in both inpatient and outpatient Oncology setting, Nurse Manager for outpatient Oncology practice, Nursing Unit Coordinator for outpatient Oncology infusion center, and interim Clinical Nurse Manager for outpatient Oncology service line. Highly qualified in the transition and opening of new outpatient cancer centers, standardization of competencies, policies, procedures, and workflows for outpatient Oncology setting, collaboration with multidisciplinary teams to meet the high-quality care needs of patients, and effective communication with administration and staff to achieve optimal organizational results.

  • Motivational Leadership
  • Team Management and Supervision
  • Regulatory Compliance
  • Multitasking and Prioritization
  • Complex Problem Solving
  • Decision-Making
  • Diligent Follow Through
  • Friendly and Relatable
  • Honesty and Integrity
Work History
04/2014 to Current Nursing Unit Coordinator State Of Iowa | Ottumwa, IA,

· Successfully led team in the transition and opening of two cancer centers.

· Successfully integrated new electronic systems, including ECHO®, EPIC® and Beacon® to outpatient oncology setting

· Collaborated with interdisciplinary team to establish and create treatment and therapy plans in hospital-wide electronic system.

· Created outpatient nursing unit competencies and organized first Skills Day for outpatient infusion center.

· Successfully reviewed and revised standardized policies and procedures for cancer center.

· Selected, trained and supervised nursing personnel

· Routinely collaborated with interdisciplinary teams to ensure high quality patient care

· Created nursing productivity tool, and reporting nursing productivity daily

· Responsible for daily staffing and scheduling for both outpatient cancer centers.

· Successfully maintained regulatory compliance with JACHO® and Magnet®, and created survey readiness tool for outpatient setting.

· Chosen as unit representative for Magnet in all four designations.

· Leadership role in the hospital-selected outpatient Oncology LEAN program

02/2017 to 02/2019 Interim Clinical Manager American Senior Communities | Danville, IN,

· Successfully partnered with nursing, the multidisciplinary healthcare team, and hospital leaders to develop and maintain a quality environment to support professional nursing staff and ensure high-quality patient care.

· Successfully created and developed goals, objectives, policies, procedures and systems for assigned clinical areas.

· Responsible for the supervision, management, coordination, and provision of competent, compassionate, and efficient patient care, while demonstrating fiscal responsibility.

· Ensured compliance with all policies, procedures, and regulatory requirements.

· Created "team" approach for the outpatient Cancer Center, to enhance patient care and employee satisfaction.

· Collaborated with interdisciplinary teams to coordinate crucial communication, and standardized workflow communication using the In-Basket messaging system in EPIC for all things relevant to the patient care process.

· Created Physician Workflow for Outpatient Cancer Center, led project to reduce treatment delays.

· Created new Charge Nurse role workflow.

· Led successful project to reduce patient wait times in IFC- changed workflow between Pharmacy & Nursing to a colored "Dot" system.

· Worked closely with Director of Oncology service line on HR procedures, union issues, disciplinary procedures, budgeting process, and hiring of new staff.

· Created Scheduling Guidelines and Infusion Times "cheat sheet" to improve patient scheduling process

09/2008 to 02/2014 Nurse Manager Buchholz Medical Group | City, STATE,

· Managed private oncology/infusion practice

· Oversaw administration of chemotherapy and immunotherapy infusions/injections

· Successfully trained oncology nurses in workflow and safe chemotherapy and biotherapy administration, performed annual reviews

· Successfully provided and ensured high-quality oncology patient care

· Prepared monthly budget and productivity statistics

· Ensured compliance with all regulatory requirements

· Established clinic workflows and measures to evaluate clinical effectiveness.

· Successfully compounded and prepared all medications, including chemotherapy and immunotherapy

· Performed all patient education and chemotherapy teaching for all patients

· Ordered and tracked all medications

· Assisted MD with bone marrow biopsies and other clinical procedures.

· Established and maintained relationships with pharmaceutical representatives to stay current on al medications and procedures

08/2001 to 10/2008 Staff /Charge Nurse, Medical Oncology Floor El Camino Health | City, STATE,

· Worked as Charge Nurse/Staff Nurse on 32-bed Medical/oncology unit, providing safe, high quality patient care.

· Personal strengths included interdisciplinary communication, team-building and teamwork approach, participation in patient safety workflows, and patient assignment/staffing expertise.

· Successfully educated staff and maintained regulatory compliance.

· Highly skilled in chemotherapy/immunotherapy administration, and peripheral IV / port access.

· Joined the Preceptor/mentor program for new employees.

· Chosen by San Jose State University/ECH to be nursing student preceptor.

Expected in 12/2022 Master of Science | Nursing: Administration And Management Aspen University, , GPA:
Expected in 12/1994 Bachelor of Science | Nursing California State University, Chico, Chico, CA, GPA:

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School Attended

  • Aspen University
  • California State University, Chico

Job Titles Held:

  • Nursing Unit Coordinator
  • Interim Clinical Manager
  • Nurse Manager
  • Staff /Charge Nurse, Medical Oncology Floor


  • Master of Science
  • Bachelor of Science

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