Results oriented professional leader with twenty-five years experience in diverse healthcare setting. Solid background, which encompasses experience in Nursing Management, Geriatrics, Community Health, Case Management, Psychiatric, Substance Abuse, Pediatrics, Medical Surgical and Orthopedics Nursing. Ability to set priorities and organize operations to maximize results. Proficiency in financial management, leadership and positive clinical outcomes.
Small business development
Handled all functions related to [program].
Nursing Supervisor January 2016 to CurrentWindham Hospital － Windham, CT
Promoted the highest quality of clinical practice by educating, intervening and role modeling.
Ensured staff were providing effective patient care and adherence to established policies and procedures.
Established a compassionate work environment by providing as needed emotional and psychological support to staff, patients and families.
Director of Nursing Services August 2015 to CurrentApple Rehab Laurel Woods － East Haven, CT
Apple Rehab Laurel Woods is a 120-bed skilled nursing facility.
Provides clinical and administrative leadership to the nursing department.
Serves as a resource in situations needing immediate resolution in accordance with policies, state and federal regulations.
Director of Nursing Services October 2013 to August 2015Aurora Senior Living of Cromwell － Cromwell, CT
Accountability for encouraging and fostering employees, patients and families' satisfaction.
Recruitment and retention of licensed and unlicensed personnel.
Builds and maintains constructive and collaborative relationships among all members of the health care team.
Collaborates with other members of the leadership team to create an
environment that promotes excellence in clinical practice.
Contributes to the development of nursing goals, standard of care and opportunities for professional growth.
Ensures overall adherence and compliance to licensure and regulatory standards.
Meticulously identified and have rectified inconsistencies, deficiencies and discrepancies in nursing documentation, from daily electronic medical records audit.
Participated in facility surveys and inspections made by authorized governmental agencies and assist in completing corrective action plans and audits base on survey deficiencies.
In the absence of the Administrator, is responsible for the overall operation of the facility.
Improved facility star rating from 1 to 4 stars.
Decrease state deficiencies during annual survey from 6 to 2.
Educate, mentor and coach staff in an underperforming facility to practice according to policies and within state and federal regulations, which resulted in only 3 deficiencies on their annual survey.
Achieve high staff morale and retention through prompt conflict resolution and a proactive work environment.
Reduced hospital readmission within 30days by 50 %.
175 bed Skilled Nursing Facility with geriatric, geri psych and adult psych patients.
Ensured the provision of quality nursing care on a 24-hour basis to the residents in accordance with federal, state and local standards and regulations.
Developed and implemented nursing service objectives, policies and procedures to maintain quality nursing care.
Determined staffing levels and monitored for adequacy in provision of nursing care.
Supervised quality and type of care being provided on all units, and the residents' outcomes influenced by the care.
Accountability for the recruitment and hiring of licensed and unlicensed personnel.
Investigated and reported issues relating to patient care or conditions that might hinder patients' well-being.
Oversaw departmental budget and kept budget within established guidelines.
Participated in facility surveys and inspections made by authorized governmental agencies.
In the absence of the Administrator, is responsible for the overall operation of the facility.
Implemented quality improvement programs such as, pressure ulcer prevention and intentional rounding, which resulted in better quality of patient care.
Decrease excessive overtime, absenteeism and tardiness by 90%.
Chief Executive Officer December 2001 to August 2015Quality Nursing Services LLC － East Hampton, CT
Managed company operations as a functioning Chief Executive Officer.
Take a leadership role in the enhancement of customer and employee satisfaction.
Support professional and personal growth of subordinates in the pursuit of the organization's mission.
Managed and directed fiscal operations, including budgets, authorizing expenditures, accounting and establishing service rates.
Created and maintained computerized record management systems, to record and process data and generate reports.
Developed departmental goals, objectives, standards of performance, policies and procedures.
Educated staff on state and federal statutes, rules and regulations governing home care services, Schools and Skilled Nursing Facilities.
Represented the company's functions and services to other institutions, government agencies and other organizations.
Performed accounts receivable and account payables duties including, invoicing, researching chargebacks, discrepancies and reconciliations.
As a healthcare Consulting Company, assisted healthcare organizations to operate efficiently and responsible with the goal of ensuring patient safety and adherence to state and federal regulations.
Communicated with clients to identify operational problems and inefficiencies.
Submitted written reports to clients, which identified inefficiencies and provided suggestions for compliance and improvement.
Assisted clients with implementing proposed changes and education for staff for ongoing compliance.
Successful sales strategies that increased annual company revenue by75 %.
Mentored and acknowledged the accomplishments of employees to keep them motivated and involved in meeting the goals of the company.
Preferred provider for all thirty-five business contracts.
Administrator/Director of Clinical Services October 2012 to October 2013LCS Corporation － Branford, CT
Medicare certified home care company that provides nursing services to clients in assisted living facilities, which are owned or managed by the corporation.
Leadership, supervision, mentoring and coaching of clinical managers, supervisors and direct field staff, in providing quality and cost-efficient home care services.
Evaluated the performance of assigned staff in meeting productivity, quality standards and documentation.
Ensured direct field staff abided by laws and regulations when providing client care.
Educated staff on state and federal statutes governing home care services and facilitated an on-going assessment of clients' needs.
Case conference with multidisciplinary team members with start of care, recertification, discharges and daily nursing visits.
Daily clinical records review to ensure standards of care and quality of services were being provided in accordance with Medicare, state regulations, company policies and procedures.
Reviewed all orders, Oasis and 485 for accuracy prior to locking and submitting.
Staff Nurse September 1998 to November 2004Saint Francis Hospital and Medical Center － Hartford, CT
Confidently managed the overall operation of nursing services and client care, including fiscal management, budgeting, quality assurance and safety risk management.
Participated in company surveys and inspections made by authorized governmental agencies and developed plan of corrections and audits to correct deficiencies.
Two months after being employed as a Case Manager was promoted to Director of clinical services and four months later, to Administrator.
Successful achievement of preventing closure of branch by early identification of deficiencies during my orientation and immediate correction.
Recruitment and retention of qualified personnel and provided an environment for growth and service excellence.
Maintain client census of 150 or greater and increase revenue by 15%.
Worked on a 28-bed medical surgical/orthopedic unit, providing direct patient care.
Collaborated with patients, families, peers, Physicians and other members of the healthcare team in the delivery of health care services to a specific patient population.
Utilization of the nursing process and teaching regarding health related issues.
Performed individualized nursing assessments for each assigned patient, updated care plans utilizing established standards of care, which included, physician prescribed therapies and common nursing measures derived from patients' disease.
Provided safe, effective evidenced based care tailored to the individual needs of the patient and family.
Primary Care Nurse/Case Manager February 1995 to August 2000US Homecare － Hartford, CT
Medicare certified homecare agency that provided skilled and unskilled homecare services to clients in their homes and institutions.
Coordinated, monitored and delivered home health care services to meet the individuals needs of patients with medical and psychiatric diagnosis to improve quality care, reduce cost and improve clinical outcomes.
Enhanced quality care by utilizing a team approach and educational skills.
Supervision of home health aides in the home setting.
Performed start of care, resumption of care, client weekly and daily visits, Oasis, every sixty days clinical records updates, revision of plan of care, daily wound care and completion of 485s.
Collaborated with physicians and families to effectively institute appropriate client care.
Nursing Supervisor September 1993 to November 1998Health Resources － Berlin, CT
Responsible for the clinical supervision and management of patient care in long term care facilities.
Provided leadership direction of license and unlicensed personnel.
Education and Training
Post Masters Certificate Family Nurse Practitioner (Candidate) : 2014University of Massachusetts － Boston, MAAdvance Pathophysiology . Role of the Advance Practice Registered Nurse 2017.
Masters of Science : Nursing Administration (MSN)Nursing Administration (MSN)
Baccalaureate of Science : Nursing (BSN), September 2002University of Hartford － Hartford, CT.Cum Laude Nursing (BSN)
Associate of Science : Nursing (ASN), September 1998University of Hartford － Hartford, CT.Cum Laude Nursing (ASN)
May 1992Capital Community College － Hartford, CT.Cum Laude
Sigma Theta Tau International Honor Society of Nursing. April 2003.
accounting, accounts receivable, acute care, administrative, Apple, approach, agency, assisted living, budgeting, budgets, budget, Case Manager, coach, coaching, interpersonal and communication, conflict resolution, Consulting, contracts, Critical Thinking, client, clients, decision making, delivery, diagnosis, direction, documentation, electronic medical records, Financial, fiscal management, government, hiring, home care, home health aides, home health, homecare, invoicing, Leadership, Director, mentor, mentoring, modeling, negotiator, Nursing, patient care, direct patient, patient safety, payables, personnel, policies, Problem solving, quality, quality assurance, quality improvement, Recruitment, researching, risk management, safety, sales, staffing, Supervision, surveys, teaching, Team player, Time management, plan of care, type, vision, wound care, written
Post Masters Certificate Family Nurse Practitioner (Candidate) : 2014 Masters of Science : Nursing Administration (MSN) Baccalaureate of Science : Nursing (BSN) , September 2002 Associate of Science : Nursing (ASN) , September 1998 May 1992
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