nursing supervisor resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Proactive and bilingual nurse well-versed in quality assessments, personnel supervision and performance reviews. Enthusiastic healthcare leader eager to care for clients while overseeing facility responsibilities. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Skills
Patient-focused quality service
Quality review processes
Quality improvements
Nursing staff support
Quality auditor
Quality assurance reviews
Clinical Documentation
Nursing staff leadership
Data Entry
Case Management
Medication Administration
Intravenous therapy
Home care
Preventative health
Fluent in Spanish/English- reading and writing
Strong clinical judgment
Work History
09/2015 to 12/2019
Nursing Supervisor'Ike Group – Honolulu, HI,
Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Confidently directed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Determined quality department standards, practices and procedures.
Applied coaching techniques and tools to support managers and team members in improving performance.
01/2015 to 09/2015
Quality Assurance NurseAll Heart Home Care – Woodbury, TN,
Established and tracked quality department goals and objectives.
Monitored staff organization and suggested improvements to daily functionality.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Maintained excellent attendance record, consistently arriving to work on time.
Spearheaded and implemented standardized processes to control supply and inventory management.
Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
Strictly protected confidentiality of all information related to patient care activities.
Optimized department efficiency by analyzing procedures and data regarding charting and patient flows.
05/2014 to 01/2015
Hospice Admissions NurseLowell General Hospital – Tyngsboro, MA,
Identified hospice and end of life conditions by conducting health screenings and reviewing patient histories.
Facilitated therapeutic communication, conflict resolution and crisis intervention by helping patients and families cope with end of life decisions.
Partnered with physicians, social workers, chaplain's, volunteers and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Trained new nurses in crisis care management for end of life patients to optimize compassionate care.
Provided direct patient care, stabilized patients in end of life crisis and determined next course of action.
Organized and updated patient schedules for more than 10 nurse case managers and home health aides keeping case loads manageable to optimize patient and employee satisfaction.
Worked with senior management to initiate new projects and assist in various processes.
Promoted team productivity by keeping supplies organized and well-stocked.
05/2008 to 03/2014
Crisis Care Nurse ManagerGentiva Health Services Inc. – City, STATE,
Provided skilled, timely and level-headed emergency response to terminally-ill patients.
Promoted patient and family comfort during challenging end of life transition in the patients home.
Provided direct patient care, stabilized patients and determined next course of action.
Audited charts and reviewed clinical documents to verify accuracy.
Administered different therapies and medications in line with physician orders and treatment plan in the patients home.
Used first-hand knowledge and clinical expertise to advocate for patients under crisis care and enacted prescribed treatment strategies.
Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
Observed and reported patient condition, progress and medication side effects to accurately document updates.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions in the patients home.
Education
Expected in 02/2005 to to
Licensed Vocational Nurse: Vocational Nursing Joe G. Davis School of Vocational Nursing - Huntsville, TX, GPA:
Expected in to to
: Bilingual Education Sam Houston State University - Huntsville, TX GPA:
Additional Information
Proficient in Outlook, Word, Excel, various Electronic Medical Record programs, Medical Record keeping, Medical billing with regards to Medicare and private insurance
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