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network administrator manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings.

Knowledgeable about maintaining current software and hardware to meet user needs.

Sharp individual with team player attitude and well-honed skills in Microsoft. Known for successfully troubleshooting a variety of equipment and multi tasking.

Excellent conflict resolution skills and more than 20 years of experience. Highly effective and knowledgeable at providing outstanding customer satisfaction. Versed in Microsoft applications.

Strategic planning and problem-solving acumen. Assist regional managers and vice presidents with accomplishing demanding targets by encouraging staff and coordinating resources.

Methodical and well-organized in optimizing coverage to meet operational demands. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities.

Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Network development and administration
  • Infrastructure planning
  • Product development
  • Technical analysis
  • Hardware knowledge
  • System upgrades
  • Program installations
  • Process improvement
  • Budgets
  • MS Office
  • Customer service
  • Relationship development
  • Communications
  • Staff assistance
  • Mobile device management
  • Team building
  • Team management
Education
State College Area High School State College, PA Expected in 05/1992 High School Diploma : - GPA :
Work History
Glenn O. Hawbaker, Inc. - Network Administrator / Manager
City, STATE, 05/2011 - Current
  • Expanded the network from a 22 node network to a 30 node network that saw offices in Ohio.
  • Monitor stability of network and wireless services to deliver comprehensive stability.
  • Planned and deployed an IP/SIP based phone system to 14 offices.
  • Planned and assisted in the deployment of a VM based server environment, with snapshot technology, that eliminated the need for tape backups and a savings of 50,000/year in hardware and media
  • Designed, deployed a disaster recovery fail-over site
  • Perform system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
  • Maintain network hardware, software and monitor network to support network availability to end users
  • Monitor and maintain all data and telephony circuits in the company.
  • Purchasing agent for the department, handle all requests, offer suggestions, negotiate the best deal from our vendors.
  • Negotiate contracts with all telephone, special circuit, hardware (dell), software (Microsoft), high speed and large format printer vendors.
  • Assistant to the department head of a 7 member team, this includes input on ideas, hiring process, strategic changes. to the company and department.
  • Assigned application access, security roles and permissions.
  • Performed necessary maintenance to support network availability.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Glenn O. Hawbaker Inc. - Systems/Citrix Administrator
City, STATE, 07/2003 - 05/2011
  • Expanded the growth of the network from 8 nodes to 22 nodes, that included an 2 office in New York State.
  • Assisted in the deployment of a dedicated phone system and network infrastructure to accommodate the growth of the company.
  • Planned and assisted in the deployment of a blade server environment, eliminating the need for pc based servers at the corporate office.
  • Deployed a 14 server citrix work environment, eliminating the need to maintain software vendor requirements on 400 computers, also giving us the ability to work from anywhere, allowing for centralized data and cutting costs by 350,000 dollars every 5 years on outdated hardware
  • Initiated and successfully installed a software based inventory system that tracks user costs, equipment, disposals, work orders, purchases to name a few.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Glenn O. Hawbaker, Inc. - PC Repair Tech
City, STATE, 08/1998 - 07/2003
  • Expanded our Microsoft footprint from 50 nodes to over 300, while also expanding the network from 4 locations to 8 locations.
  • Streamlined computer repair processes to minimize day-to-day downtime and increase overall productivity.
  • Developed a successful plan to eliminate the need to build the computers, engaged in a relationship with dell computers to purchase pre built computers, saving on time and improving efficiency to the team.
  • Provided support for the Pennsylvania Department of Transportation (PDOT) on federal funded jobs across the state of PA, that ranged from internet, phone services to hardware repairs.
  • Assisted in the design of a new corporate office building network infrastructure layout.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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Resume Overview

School Attended

  • State College Area High School

Job Titles Held:

  • Network Administrator / Manager
  • Systems/Citrix Administrator
  • PC Repair Tech

Degrees

  • High School Diploma

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