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Mission Support Specialist Support Specialist Resume Example

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MISSION SUPPORT SPECIALIST SUPPORT SPECIALIST
Highlights
  • Data collection and analysis
  • Analytical thinker
  • Creative problem solver
  • Project management
  • Collective bargaining techniques
  • Exceptional organizational skills
Accomplishments

Experience
Mission Support Specialist Support Specialist, 10/2010 to 06/2013 US Customs and Border Protection － Long Beach, CA
  • Hours per week:40 Pay Plan: GS Grade:11 Supervisor: Sheree Tucker (562) 366-5517 Okay to contact this supervisor: Yes As a Mission , my duties included, but were not limited to; Conducting orientation for new and returning Customs and Border Protection (CBP) employees.
  • Utilizing a wide variety of reference material and procedures to ensure compliance with regulations and policies.
  • Responsible for interpreting, and applying guidelines to all Human Resource (HR) inquiries, to include, payroll, retirement, health benefits, life insurance and Thrift Savings Plan tailored to each employee's need.
  • As an Injury Compensation Claims Assistant (ICC) I assisted supervisors with all employee related on-the-job accident claims from initiation to closeout, working closely with Injury Compensation Specialist (ICS).
  • As procurement coordinator I was responsible for the procurement of new equipment, maintaining current and excessing old equipment.
  • In an effort to establish efficiency in the work place I initiated the implementation of multi-use copiers in our workspace.
  • In addition I performed market research for specific contracts and submitted drafts for HQ' final approval.
  • As the Seaport Fleet Coordinator/Vehicle Officer I was responsible for overall maintenance of over 150 vehicles from routine to emergency activities.
  • I monitored all credit card transactions associated with purchases for vehicles ensuring adequate funding was allocated for fuel, repairs, retrofitting etc.
  • As Fleet Coordinator/Vehicle Officer I performed all vehicle related functions to include, but not limited to; manipulating the different databases used for Fleet that included, SAP, FMVRS, UNICOR, and JP Morgan.
  • Processed requests for new fleet cards, cancellation of fraudulent or expired cards, and/or updating fleet records.
  • Created SAP records for the disposal of property (vehicles and copiers), retired SAP records, and other functions related to fleet management.
  • I processed Service Entry Sheets (SES) and Electronic Data Invoices (EDI) in SAP.
  • I worked closely with the Los Angeles Field Office and JP Morgan to identify, monitor, and eliminate fraudulent charges.
  • I created and/or amended purchase requisitions/purchase orders in SAP, while maintaining accurate expenditure records.
  • In the performance of my duties I regularly interpreted laws, regulations, and agency directives/local policies.
  • I successfully operated a number of administrative database systems to include USDA/NFC, EPIC, PARTS, eComp, and AQS to accomplish my HR duties.
  • I am proficient in the use of Microsoft Word, and Excel which I used to compile reports for the LA/LB Seaport and the Los Angeles Field Office.
Executive Staff Assistant, 09/2009 to 10/2010 US Customs & Border Protection － Long Beach, US, CA
  • Hours per week: 40 Pay Plan: GS Grade:7 Supervisor: Jeannette Lewis (562) 980-3140 x288 Okay to contact this Supervisor: Yes As the primary administrative support to the Assistant Director, Mission Support my responsibilities included but were not limited to all administrative duties such as maintaining, schedule, leave, travel, emails and pay for management personnel.
  • With gained agency knowledge, I served as liaison between the public, staff, and management.
  • I coordinated logistics for meetings, conference calls, and out of office visits, while maintaining, prioritizing, and adjusting schedules as needed.
  • I would receive, sort, and distribute inner and out of office correspondence to internal office personnel, while maintaining confidentiality.
  • Utilizing an Excel spreadsheet, I tracked office correspondence that required action, keeping abreast of suspense dates to insure timely distributions and submissions.
  • I prioritized, summarized and briefed management on action items keeping them apprised of suspense and completion dates.
  • After taking and completing a series of training classes for Systems Applications and Products (SAP) inventory management, I successfully completed the office inventory of hundreds of pieces of equipment.
  • As the backup Logistics Property Officer (LPO) for the Los Angeles Field Office, I assisted with updating equipment in SAP through system locator fields, equipment transfers, asset inventory completion, equipment retirement, etc.
  • On a biweekly basis as another area of responsibility I input personnel time and attendance to insure timely payroll processing.
  • I was responsible for receiving, submitting via internet, and following up on building maintenance repairs and installations.
  • I assisted with the submission of personal appearance waivers from Los Angeles area Customs and Border Protection (CBP) personnel to Headquarters (HQ).
  • I was responsible for ensuring new employee badge and credentials requests from picture taking to form completion and routing to HQ.
  • I assisted with cell phone/Blackberry acquisitions, maintenance, and SAP input.
  • I was accountable for obtaining, submitting, and routing estimates and requests for office equipment and supplies to management for approval and purchase.
  • Also worked independently with a small group of personnel to coordinate the logistics for a federal charity campaign event bringing together the leadership of several organizations, guest speakers, and employees.
  • Through my efforts, campaign participation improved and donations were increased from $10,000 the previous years to over $20,000.
  • Utilizing computer programs such as Microsoft Word, PowerPoint, Excel, COSS, SAP, and the internet I performed supportive administrative tasks to the Mission Support staff.
  • I received several awards, to include employee of the quarter, for my willingness to assist, attention to detail, initiative, dedication, and innovating thinking.
Executive Logistics Assistant, 03/1996 to 03/2003 California Army National Guard － Los Alamitos, US, CA
  • Hours per week: 40 Rank: E-4 Supervisor: Derrell Hill (916) 759-7864 Okay to contact this Supervisor: Yes I was offered and accepted a full time logistics assistant position at the division headquarters due to the recognition I received for my excellent work as part time administrative personnel.
  • My duties included maintaining and prioritizing the calendar, schedule, meetings, and appointments for the division logistics officer and senior personnel.
  • I organized and setup conference rooms for meetings, events, and classes.
  • I created and distributed agendas, and fliers for conferences.
  • I served as liaison between leadership and other personnel.
  • I tracked the budget and prepared operational reports reflecting vendor payments, gas card, and military credit card purchases.
  • I handled confidential information and made administrative decisions based on government policies and procedures.
  • I implemented, maintained, and organized a filing system based on operating procedures.
  • I coordinated logistics for meetings, conference calls, and travel for office personnel.
  • I coordinated bus and vehicle travel for all southern California military units.
  • I received, sorted, and distributed inner and outer office correspondence.
  • I prioritized, summarized, and briefed leadership on office correspondence keeping them abreast of suspense dates and office deadlines.
  • I analyzed past trends and future projects to forecast office, budget and personnel needs.
  • I compiled, proofread, and distributed correspondence for senior leadership.
  • I maintained the office library and informed new and returning personnel of policies and procedures.
  • I trained and updated new personnel.
  • Utilizing computer programs, such as Microsoft Office, Power Point, Word, Excel and the internet I performed supportive administrative task.
Education
Bachelor's Degree: English and Psychology, 03/2003 University of California － Riverside Riverside, CA, US 3.3 Credits Earned: 120 Quarter hours English and Psychology Microsoft Certified, Honor Society, Chancellors Council Member Job Related Training: SAP Inventory Training
Skills
  • acquisitions
  • administrative
  • attention to detailatabase, EDI, filing, Government, Human Resource, HR, insurance, inventory management, Inventory, leadership, Logistics, Director, market research, meetings, Mentoring, Microsoft Certified, Excel, Microsoft Office, Office, PowerPoint, Power Point, Word, Microsoft Word, Negotiations, office equipment, payroll, payroll processing, personnel, copiers, policies, procurement, purchase requisitions, receiving, repairs, routing, SAP, spreadsheet, Supervisor, phone
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Resume Overview

Companies Worked For:

  • US Customs and Border Protection
  • US Customs & Border Protection
  • California Army National Guard

School Attended

  • University of California

Job Titles Held:

  • Mission Support Specialist Support Specialist
  • Executive Staff Assistant
  • Executive Logistics Assistant

Degrees

  • Bachelor's Degree : English and Psychology , 03/2003

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