Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

To become the Information Technology Tester with a range of departmental experience, looking to bring strong instincts and a proven record of procedural compliance, process management and strong operational skills. 

  • People Skills and Interpersonal Skills
  • Skilled multi-tasker
  • Project Management, Business writing, Critical thinking and Public Speaking
  • Exceptional problem solver
  • Dedicated team player
  • Received “President’s Award for Outstanding Performance” in March 2011 for Service Excellence at Navy Federal Credit Union.
  • Sustained Superior Performance Award at Navy Federal Credit Union.
  • Awarded "The Best Field Coordinator" in December 1995 and 1996 for Innovation and Interpersonal skills. 
Member Service Representative IV (Part Time - Student), 2016 to Current
GardaworldBoca Raton, FL,
  • Review and advise members on IRA/Share Certificate Products and Services.
  • Review and process pledge Loans, Wire transfers, Share withdrawal checks, and Western Union (Domestic and International).
Supervisor, 01/2003 to 2014
Avera HealthDell Rapids, SD,
  • Successfully managed the activities of team members in multiple locations
  • Projects Ranking Project to easily identify the ranks for US Service personnel members of Navy Federal Credit Union, which reduced average call handling time by 25%.
Business office Representative, 05/1995 to 07/2003
Carmax -City, STATE,
  • Maintaining contact with Loan processors, lien holders, DMV and general office responsibilities.
  • Assisted Sales Associate to complete and present sales documents to customers.
Bachelor of Science: Engineering, Expected in May 2016
Louisiana State University - Baton rouge, LA
Petroleum Engineering
Bachelor of Science: Industrial Art and Management, Expected in
University of Science and Technology - ,
Industrial Art and Management
Bowling, Golfing, Soccer, Member of Society of Petroleum Engineers (SPE), Member of National Society of Black Engineers (NSBE),  Advisory board African Student Organization (ASO).
  • Over 7 years of Leadership experience
  • Microsoft Office Suite, Database Software: Oracle 11g, SQL
Additional Information
  • President's List, Dean’s list and Honor’s list at Lord Fairfax Community College.
  • Awarded College of Engineering scholarship at Louisiana State University.

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School Attended

  • Louisiana State University
  • University of Science and Technology

Job Titles Held:

  • Member Service Representative IV (Part Time - Student)
  • Supervisor
  • Business office Representative


  • Bachelor of Science
  • Bachelor of Science

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