medical assistant resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

I am a detail-oriented and knowledgeable Medical Assistant who is more than competent in completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. I am an independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. I am also an experienced CNA with extensive knowledge of medical regulations and policies. I offer strong dedication to informed patient care, administrative excellence and confidentiality. I am considered a highly motivated and committed healthcare professional with proven history of superior performance at individual, team and organizational levels. i have a strong ability to multitask and prioritize workloads with little or no supervision. I am a detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. I am a Reliable Medical Support professional with 3 years of experience in Inpatient and ambulatory environments. I Expertly assist with office operations and physician and nursing support by gathering patient information, Performing vital signs and EKGs and collecting blood safely by using my phlebotomy skills. I feel I am cheerful during each patient interaction and improve satisfaction ratings and patient retention.

  • Completing insurance forms
  • Direct patient care
  • Medical transcription
  • Chronic disease management
  • Monitoring patient progress
  • Diagnostic equipment expertise
  • Simple dressings
  • Infection control and aseptic procedures
  • Medical office administration
  • EMR / EHR
  • Ambulating and repositioning patients
  • Prioritizing stat orders
  • Patient-focused care
  • Electronic health records
  • Payment collection
  • Point of care testing
  • Suctioning
  • Patient oral care
  • PH testing
  • Using a centrifuge
  • Regulatory compliance
  • Medical billing and coding
  • Laboratory maintenance
  • Assisting with physical exams
  • CPR
  • Knowledge of EKG rhythm interpretation
  • Tube feedings and medications familiarity
  • Using a spectrometer
  • Patient scheduling
  • Cardiac monitors
  • Feeding assistance expert
  • Emptying catheter bags
  • Dementia and Alzheimer's knowledge
  • Autoclaving glassware
  • Patient assessments
  • Electrocardiographic rhythm recognition
  • Chemical solution preparation
  • Charting and clinical documentation
  • Emergency room procedures
  • OB/GYN procedures
  • Patient privacy
  • Patient bathing
  • Phlebotomy
  • Lab equipment operation
  • CPR/First Aid Certified
  • Data entry
  • Efficient and reliable team player
  • Compassionate caregiver
  • Recording vital signs
  • Computer literate
  • Companionship and emotional support
  • Conducting intakes
  • Transporting patients
  • Responding to emergencies
  • Observing responses
  • Measuring bodily fluids
  • Supporting personal needs
  • Inpatient care
  • Documenting behaviors
  • Patient management
  • Outpatient care
New Fairfield High School New Fairfield, CT Expected in 06/2016 High School Diploma : - GPA :
Naugatuck Valley Community College Waterbury, CT Expected in : Nursing - GPA :
Naugatuck Valley Community College Waterbury, CT Expected in 02/2017 Nursing Aide Certification : Nursing Practice - GPA :
  • Certified Nurses Aide
  • Heart Saver/AED Certification
  • BLS
  • CPR certified through American Heart Association
  • Phlebotomy certified
  • Nursing Assistant certified
  • HIPPA/OSHA knowledgeable
Work History
Quest Diagnostics Incorporated - Medical Assistant
Spokane, WA, 04/2019 - Current
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Scheduled and accompanied clients to medical appointments.
  • Attended required training, education and meetings.
  • Measured patient spirometry.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Identified test discrepancies.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
  • Assisted physicians in follow-through of care.
  • Gathered supplies needed for cardiac imaging procedures.
  • Collected histories, vitals and current complaints via patient interviews.
  • Taught patients about medications, procedures and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Called and faxed pharmacies to submit prescriptions and refills.
Medstar Research Institute - Nursing Assistant
Oxon Hill, MD, 04/2017 - 04/2019
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
  • Cared for average of 12 patients per Shift in an acute care facility, delivering high-quality, efficient support to meet all needs.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Performed EKGs
  • Emptied drains (Ostomy bags, Foley catheter drains)
  • Experience in surgical nursing
Dunkin' Donuts - Dunkin Donuts Crew Member
City, STATE, 10/2014 - 08/2018
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Observed customer purchases in line and differentiated between standard portions.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Cooked batches of food according to standard recipes.
  • Processed payments and counted change to complete transactions.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Filled and mixed soft drinks, water and coffee beverages.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Supported waitstaff and other team members in completing tasks.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Promoted to Shift Leader at Dunkin Donuts
  • Was a key holder at Dunkin Donuts
  • Able to take care of up to 16 inpatient surgical patients during a shift.
  • Received numerous awards and recognitions for my kindness and excellence in nursing.
  • Have received many compliments and above average ratings on my annual employee reviews.

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Resume Overview

School Attended

  • New Fairfield High School
  • Naugatuck Valley Community College
  • Naugatuck Valley Community College

Job Titles Held:

  • Medical Assistant
  • Nursing Assistant
  • Dunkin Donuts Crew Member


  • High School Diploma
  • Some College (No Degree)
  • Nursing Aide Certification

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