Professional skills: Confident Eligibility Specialist committed to promoting positive customer outcomes through dynamic communication and exemplary engagement skills. Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. With skills to maintain accurate records, schedule appointments and handle various administrative responsibilities. Full knowledge of Windows OS, MsOffice; Word, Excel, Outlook and PowerPoint. The ability to operate multiple phone lines, direct calls, and take messages. Full knowledge of Database management, ms access, legal machine & machine transcription. Word Processing Accounting with electronic spreadsheets. Records management motivated professional capable of managing, and monitoring eligibility information for members and groups.
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