Experienced Master Service/IT Technician with over 15 years of experience in technology industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits and customer service.
OPERATING SYSTEMS: AOS/OSX (Sierra), iOS, Windows 7/8/10/XP, Vista, Windows Server 2008, 2012 RE.
EFI Fiery: Digital, Workflow, Navigator, Pro, XF, Color, Imaging, Me Cloud/Mobile, Self-Server, Payment.
E-Commerce and Web-to-Print.
WIRELESS: Apple and Android Smartphones, Access Point, Bridges, Bluetooth, Wireless Networks, Wireless Routers/Adapters.
APPLICATIONS: MS Office, Exchange, Publisher, Visio, VMware, Great Plains, Jira, Agile, Jenkins, Parallel, Android Studio, Darkroom, Adobe Suite/Pro, Pully, Solid works, Atlasssian, Dropbox, UEye Cockpit Optical
NETWORKS/PROTOCOLS: TCP/IP, HTTPS, DHCP, DNS, SMTP, LAN/VLAN/WAN, Ethernet, Routers, Firewalls,Switches and VoIP
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