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Manager of Tire Sales Resume Example

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MANAGER OF TIRE SALES
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Problem-solving skills
  • Organizational skills
  • Coordinating paperwork
  • Training and coaching
  • Invoice processing
  • Vendor relations
  • Accurate money handling
  • Customer service skills
Experience
12/2013 - Current
Bridgestone Retail Operations － Jacksonville, FLManager of Tire Sales
  • Created precise estimates to inform customers of costs to repair their vehicle.
  • Listened to customers describe needs and requests to determine ideal solutions.
  • Trained employees and verified customer satisfaction with service performed by staff members.
  • Established safe working environments and monitored everyday work practices to verify adherence to policies and procedures.
  • Mastered and periodically performed general service technician duties to maintain current knowledge and proficiencies at guiding employees and satisfying customers.
  • Learned and maintained current product knowledge on tires, service and other product lines represented.
  • Reviewed shop supply levels to keep flat repair supplies, tires, oil filters, mounting lube and other items on hand.
  • Prioritized daily tasks for service staff to complete work as promised.
  • Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Finalized sales receipts, logs and other documentation regarding vehicle service sales and service appointments.
  • Performed services, including oil changes, battery installation, testing and wiper installations.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Operated point of sales and parts lookup computer systems.
11/2012 - 12/2013
Napa Know How － Jacksonville, FLSales Associate
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Prepared cash deposits up to $2000.00 with zero discrepancies.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Performed complimentary services, including battery installation, testing and wiper installations.
  • Received, examined and reshelved returned parts.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
02/2011 - 11/2012
Advantage Sales and Marketing LLC － Jacksonville, FLMerchandising Specialist
  • Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
  • Tracked store inventory and oversaw ordering processes.
  • Created merchandise displays based on planogram.
  • Featured product promotions to reflect special deals.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across 15 locations.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Promoted new product releases and limited edition items to drive sales.
  • Printed various labels and tags for all merchandise.
  • Upheld stock levels and proper pricing for multiple product lines.
  • Completed updates to signage, marketing materials and item price tags to reflect current promotions.
  • Answered more than 200 questions about products using a handheld device.
  • Continuously rotated out of date products.
03/2006 - 02/2011
Acosta Sales & Marketing － Jacksonville, FLMerchandising Specialist
  • Created merchandise displays based on planogram.
  • Discussed merchandise needs with shift supervisors.
  • Featured product promotions to reflect special deals.
  • Returned items to shelves and maintained organized appearance.
  • Created visual marketing and styled window displays.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across 8 or more locations.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
  • Communicated and coordinated execution of planogram with store management.
  • Displayed appropriate signage for products and sales promotions.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed various labels and tags for all merchandise.
  • Upheld stock levels and proper pricing for multiple product lines.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Traveled to different grocery stores across the southern region.
Education and Training
05/2006
Westside High SchoolJacksonville, FLHigh School Diploma
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Resume Overview

Companies Worked For:

  • Bridgestone Retail Operations
  • Napa Know How
  • Advantage Sales and Marketing LLC
  • Acosta Sales & Marketing

School Attended

  • Westside High School

Job Titles Held:

  • Manager of Tire Sales
  • Sales Associate
  • Merchandising Specialist

Degrees

  • High School Diploma

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