Manager, Enterprise Systems Resume Example

Defined, developed, tested, and maintained Oracle E-Business suite of application solutions with a primary focus on HCM suite of modules.

Lead development of formalized solution methodologies.

Built and maintained repository of deliverables and methodologies. Interfaced and coordinated tasks with internal and external technical resources.

Developed key performance indicators on development progress.

Managed multiple customers in day-to-day support as an industry-level expert in all the Oracle E-Business Suite products and modules.

Managed client and project teams on the designed and implementation of Oracle E-Business products and modules.

Guided clients through the planning and implementation process.

Provided overall leadership and vision for the entire implementation team including client Steering Committees.

Maintained relationships with customers.

Identified new opportunities for business development.

Performed IT Health Checks.

Mentored Resources (on-shore/off-shore) and provided workshops and training courses to members of the team.

Provided direction and management of all Oracle E-Business suite related projects.

Collaborated with senior management team to create and implement concise development standards and methodology.

Created methods of automating existing HRMS procedures within the business rules and system environment.

Specialized in Oracle's HCM applications implementations for Public Sector and Government clients.

Assigned to engagements bases on demonstrated skills in business analysis, project management and customer relationship management.

Chosen to lead workshops for new clients on HRMS Oracle suite of modules.

Lead and supported the business analysis and implementation of the Airline ID Badge Security System.

Investigated and resolved computer software and hardware problems, as well as defined future enhancements of the Computer Telephony/Phone-Line application.

Developed the interface between the Telephony System and Human Resource System (Smart Stream).

Developed and maintained the Document Management Information System for the Human Resources department using KOFAX Ascent software and form recognition of document images for data and image storage retrieval process.

Assigned to Enron Corporation (Houston, Texas)

Managed overall quality of the IT systems (Oracle ERP and Business Objects) within the HR/Payroll department.

Supported the end-users of the Oracle Human Resource/Payroll System on post-production issues.

Coordinated and conducted a monthly Business Objects User Group meeting, in which I presented expert tips, techniques and advanced training in using Business Objects.

Developed the graphical user interface on Business Objects, an integrated query, reporting and analysis tool.

Lead the Open Enrollment project in the specification, design and development of a suite of management reports to monitor and analyze all the activities associated with the Information Voice Response System (IVR).

Acted as a liaison between the HR Business Units and the Information Technology staff in identifying and resolving HRMS issues.

Developed complex management benefits reports.

Participated in the development and testing of the Cargo Revenue Management System for Lufthansa Cargo using Oracle Developer 2000 tools.

Led the effort in implementing quality assured source code that meets the ISO 9000 requirements.

Worked closely with customers in defining product requirements, process and information flows and the corresponding business functionalities.

Wrote the Functional Specifications and System Design for the management reporting functions for the cargo revenue management system.

Designed, built and maintained a client/contract summary database.

Installed, configured, and supported Timesheet Professional for time and expense entry system.

Designed numerous managerial accounting report templates using the Crystal Reports tool.

Conducted a monthly project status and budget meeting with the management staff and project leaders to review project plans vs. actual in accordance with the contracts.

Assisted in various special accounting projects to analyze the existing business information flows with the objective of improving the process of generating month end financial statements.

Enhanced the accounting IT environment through the implementation of system securities based on user profiles.

Systematized the Data Conversion of ADP payroll accounts to the JD Edwards AS Financial application.